WagerChief Great Customer Service

[mrd694]

Just wanna share with the forum my experiance with Wagerchief specifically Shawn my account manager and the great job he did handling my issue.

So about 2 weeks ago I deposited $200 using Ewallet Express and brought my balance up at Wagerchief to $7xxx. Couple days ago I find out that my original deposit got rejected by my bank and that Ewallet Express was going to charge back the $200 from Wagerchief. Knowing this I started to make lot's of phone calls and Shawn was alot of help. He could have taken back the $7xxx and say sorry but the original deposit did not clear. He gave me time to clear things up with Ewallet Express which I did and got my payout from Wagerchief for about half my balance today. The reason it got rejected was I bank with a small bank and starting June 1st they told me no more gambling transactions and that they are putting a stop payment on it.

[griffdog]

Shawn's first class when it comes to account managers. Glad to hear things worked out so well for you.

[iceminers26]

Shawn is the best in the business IMO, just wish WagerChief wasn't tied to BetPhoenix, just have this bad feeling something bad is going to happen in the coming months but hope I'm wrong.

[BatemanPatrickl]

Shawn is top notch without a doubt. GREAT guy!

[midnight777]

they are pretty good

[rumple]

how do you go from 200 to 7000 in a few weeks, thats crazy.

[relaaxx]

WAGERCHIEF has the best customer service --the best when a problem arises--they always make decisions in favor of the player. most books always make small problems much bigger by always making decisions that of course favor themselves. thumps up to shawn and jon.

[gangeriver]

Ladies an Gentelmen...
The best customer service agent Oscar is ggooeeeeess to SHAAWWNNNN!!!

-ohh thanks! I'mmm very happy. Chief do you belive it?

[robertg]

good to hear positive news from a player, where the book went above and beyond.

[Wagerchief]

Thank you for all your feedback guys , Shawn as you know is one of my main guys he will be promoted soon.

[big joe 1212]

You are very lucky my friend! Most books would have taken everything back!

[thechaoz]

I def enjoyed talking to shawn while I was there.

[BROOKLYN BOY]

how do you go from 200 to 7000 in a few weeks, thats crazy.

That is crazy. Speaking of crazy....in December I put 50 bucks in my account and drove it to more than 10k in 22 days.
I then lost 3500 and cashed out 6500ish. Still an amazing run and I wasn't betting more than 300 per game/match. Thats how hot i was. If i had been really betting heavy I could have run it up to 30k before the drop-off.

[BatemanPatrickl]

Thank you for all your feedback guys , Shawn as you know is one of my main guys he will be promoted soon.

About time WC

[griffdog]

50 to 10k, that's impressive! Be nice to go on a run for even half that right about now, haha.

[Mr Windy City]

Big Shawn is the man!

[Bill Dozer]

Yea, that's a tough one for books. We often advise players to wait for their bank transfer to clear before playing. TheGreek has done the same for players as WC did here but players shouldn't expect it, even if it's the bank's fault.