Requested payout on 6/14/2010 for $500 via ACH. Let's see how long it takes.
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>> Dear Customer
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>> Your withdrawal request has been put temporarily on hold.
>> For more information, please contact me at the number below and I
>> will be more than happy to help you process as soon as possible.
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>> Kind regards,
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>> Martin West
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>> Payout Department Specialist
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>> Bookmaker
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>> www.bookmaker.com
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>Comment -
CS - Rob: How may I assist you today?
you: > >> >> >> >> >> Dear Customer >> >> >> >> >> >> Your withdrawal request has been put temporarily on hold. >> For more information, please contact me at the number below and I >> will be more than happy to help you process as soon as possible. >> >> >> >> >> >> Kind regards, >> >> >> >> >> Martin West >> >> Payout Department Specialist >> >> Bookmaker >> >> >>
you: got that email
CS - Rob: May I please have a moment to check on that for you..
you: sure
CS - Rob: Thank you for holding...
CS - Rob: When you made the ACH withdraw did you provide a Bank's Physical address?
you: yes I did.
you: I triple check when I filled in the info
CS - Rob: Ok
CS - Rob: Can you please contact Mr. West in the morning at 10 am Eastern time.
CS - Rob: I have no specific reason why it got rejected.
you: rediculouse
you: Why can;t you just clear this up...
you: There is no reason why it should have been rejected.
CS - Rob: I'm Sorry... I don't have access
you: send me to someone that does have "access.
CS - Rob: Please contact us in the morning, Once's a person is in charge.
CS - Rob: I'm Sorry they are close at this moment.
you: Fine...Comment -
sux to be delayed a bit
need patience for payoutsComment -
VTranX, I got exactly the same email from MW. Please update us on what happened.Comment -
yeah, what happened?Comment -
Comment
