Shady experience with 5Dimes...

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  • LargeMouthBass
    Restricted User
    • 03-18-07
    • 1095

    #1
    Shady experience with 5Dimes...
    Be sure to check your balance regularly with 5Dimes... 5Dimes subtracted a certain amount from my balance. When I contacted them, they accused me of making simultaneous bets at the same time (whatever that means). Then when I said can you tell me what I bet on (since 5Dimes won't let you see anything past 14 days) she just puts me on hold for 20 minutes. Then later tells me, I made two bets during halftime... 2nd half and a 4th quarter bet on the same game.

    I was like, ummmmm... you can't make a 4th quarter bet during the half time of that game, only before the game starts. This went on for about 5 minutes then she kept repeating the same shit, "You are not understanding me sir, you made a simultaneous bet from the IP address you frequently use." I said to my self, 'You dumb bitch, you are the one with an understanding problem.' Then she puts me back on hold for several minutes and comes back to tell me 5Dimes will credit back the amount as a bonus. Some shady shit if you ask me...
    Last edited by LargeMouthBass; 11-03-07, 05:02 PM.
  • jjgold
    SBR Aristocracy
    • 07-20-05
    • 388189

    #2
    Bush league

    I would never play there
    Comment
    • BigBollocks
      SBR MVP
      • 06-11-06
      • 2045

      #3
      They've always done shit like this. What they do with their horses is arguably the most lowlife of all. They'll take bets up until post time, and if the bet wins they'll you that they go by the DRF times and thus your wager is void. However, if your bet loses it'll obviously stay. Clear shot taking that could be prevented if they so desired.

      I had a buddy D (and no, it's not yours truly) call and ask what is their definitive policy, and he was told by the horse manager that they grade on a case by case basis. When he voiced his displeasure, he was told to go **** himself and he can take his business elsewhere. Apparently Tony's (the owner's) attitude has carried over throughout the organization.

      No reason to play at 5D when you've got books like theGreek, WSEX, and BetJamaica out there....
      Comment
      • BigBollocks
        SBR MVP
        • 06-11-06
        • 2045

        #4
        Another thing 5D at least used to frequently do is leave game lines out for about 5-10 minutes after each game started. Same thing as above. If your bet wins it's voided, if it loses it stands. Clever or really low depending on how you look at it...
        Comment
        • SBR Lou
          BARRELED IN @ SBR!
          • 08-02-07
          • 37863

          #5
          I used to play there, not anymore. There are simply better options out there, ones that don't include the owner of all people thinking he can tell players to go f*** themselves any time he feels like it.
          Comment
          • Bill Dozer
            www.twitter.com/BillDozer
            • 07-12-05
            • 10894

            #6
            Originally posted by LargeMouthBass
            Be sure to check your balance regularly with 5Dimes... 5Dimes subtracted a certain amount from my balance. When I contacted them, they accused me of making simultaneous bets at the same time (whatever that means). Then when I said can you tell me what I bet on (since 5Dimes won't let you see anything past 14 days) she just puts me on hold for 20 minutes. Then later tells me, I made two bets during halftime... 2nd half and a 4th quarter bet on the same game.

            I was like, ummmmm... you can't make a 4th quarter bet during the half time of that game, only before the game starts. This went on for about 5 minutes then she kept repeating the same shit, "You are not understanding me sir, you made a simultaneous bet from the IP address you frequently use." I said to my self, 'You dumb bitch, you are the one with an understanding problem.' Then she puts me back on hold for several minutes and comes back to tell me 5Dimes will credit back the amount as a bonus. Some shady shit if you ask me...

            LMB,
            5D mgt. asked us for your account ID so they can look into this. If willing, send to assistance@sportsbookreview.com.
            Comment
            • marke4
              SBR High Roller
              • 11-27-06
              • 193

              #7
              this crap get me wound up everytime i hear of it. 5dimes is actually one of my favorite books which angers me even more. How did u know the funds were gone? Was there any record of them being gone like in the transaction log? I never keep good enough records and probably wouldn't catch something like this.
              Comment
              • Bill Dozer
                www.twitter.com/BillDozer
                • 07-12-05
                • 10894

                #8
                Besides poor communication, I don't think we know what this actually is yet. Hopefully we can discuss here soon.
                Comment
                • robzilla
                  SBR MVP
                  • 10-25-07
                  • 3556

                  #9
                  There has been a lot of complaints lately about 5 Dimes. If these are found to be true will you downgrade 5 Dimes?
                  Comment
                  • SBR_John
                    SBR Posting Legend
                    • 07-12-05
                    • 16471

                    #10
                    Originally posted by robzilla
                    There has been a lot of complaints lately about 5 Dimes. If these are found to be true will you downgrade 5 Dimes?
                    We wouldnt comment on that at this point. 5Dimes is anxious to find out what happened here and so are we.
                    Comment
                    • SBR Lou
                      BARRELED IN @ SBR!
                      • 08-02-07
                      • 37863

                      #11
                      Like they really give a crap. They want to act interested when things like this become public, but if they really cared they'd train their staff to be courteous and helpful. Hard to set that example when the owner is an arrogant douche.

                      Maybe it is all the time holed up in their ratty little facility, they ought to invest in an arcade machine or something to cheer up those drones working for them!
                      Comment
                      • imgv94
                        SBR Posting Legend
                        • 11-16-05
                        • 17192

                        #12
                        Sounds shady to me... Curious to see what 5DIMES has to say about this.
                        Comment
                        • jon13009
                          SBR MVP
                          • 09-22-07
                          • 1258

                          #13
                          When I tried to open a new account with 5 dimes, they would only take a Western Union transfer for the initial deposit.
                          Comment
                          • HAPPY BOY
                            SBR Hall of Famer
                            • 08-10-05
                            • 7109

                            #14
                            to be continued.... like to see what happened here
                            Comment
                            • jjgold
                              SBR Aristocracy
                              • 07-20-05
                              • 388189

                              #15
                              5 Dimes is not one of your more well funded books and I would be extremely careful playing there, bet no more than $20 a game and your fine.

                              It is at best a C- book.

                              Be careful
                              Comment
                              • bigboydan
                                SBR Aristocracy
                                • 08-10-05
                                • 55420

                                #16
                                Originally posted by SBR_John
                                5Dimes is anxious to find out what happened here and so are we.
                                I know I am John.
                                Comment
                                • picantel
                                  SBR MVP
                                  • 09-17-05
                                  • 4338

                                  #17
                                  Originally posted by BigBollocks
                                  They've always done shit like this. What they do with their horses is arguably the most lowlife of all. They'll take bets up until post time, and if the bet wins they'll you that they go by the DRF times and thus your wager is void. However, if your bet loses it'll obviously stay. Clear shot taking that could be prevented if they so desired.

                                  I had a buddy D (and no, it's not yours truly) call and ask what is their definitive policy, and he was told by the horse manager that they grade on a case by case basis. When he voiced his displeasure, he was told to go **** himself and he can take his business elsewhere. Apparently Tony's (the owner's) attitude has carried over throughout the organization.

                                  No reason to play at 5D when you've got books like theGreek, WSEX, and BetJamaica out there....
                                  Who does that sound like? oh yah betcris/bookmaker.
                                  Comment
                                  • pico
                                    BARRELED IN @ SBR!
                                    • 04-05-07
                                    • 27321

                                    #18
                                    at least tony didn't get on the phone and wave his wang at you and tell you to go screw yourself.
                                    Comment
                                    • qwel22
                                      SBR Rookie
                                      • 10-30-07
                                      • 15

                                      #19
                                      hmm

                                      interested to see what happened here. this thread has made me think twice about opening an account with them.

                                      so are the greek and wsex are better?
                                      Comment
                                      • BettingProphets
                                        SBR Sharp
                                        • 08-13-05
                                        • 275

                                        #20
                                        no worries financialy at 5dimes whatsoever

                                        NONE
                                        Comment
                                        • IWishIWasRich
                                          SBR High Roller
                                          • 09-11-07
                                          • 104

                                          #21
                                          5Dimes does offer the second half line and 4th Qtr. lines during half time. I did not know it would not accept bets on each. Why do they offer them if they will come back and make them null? However, I almost never bet 4th Qtr. so it does not matter to me and I usually don't bet 2nd half except on SNF or MNF.
                                          Comment
                                          • Bill Dozer
                                            www.twitter.com/BillDozer
                                            • 07-12-05
                                            • 10894

                                            #22
                                            Originally posted by picantel
                                            Who does that sound like? oh yah betcris/bookmaker.
                                            Most books have a buffer time for horse racing where if the race does go off within X number of minutes of the official race time it can be void. It's much different than sports betting with the exact race time being unknown until it is over.
                                            Comment
                                            • Bill Dozer
                                              www.twitter.com/BillDozer
                                              • 07-12-05
                                              • 10894

                                              #23
                                              Unless the player wants this to be looked at further we won't be able to see what happened or allow 5D to respond. As of right now they can't find the issue.
                                              Comment
                                              • Bill Dozer
                                                www.twitter.com/BillDozer
                                                • 07-12-05
                                                • 10894

                                                #24
                                                Originally posted by LargeMouthBass
                                                Be sure to check your balance regularly with 5Dimes... 5Dimes subtracted a certain amount from my balance. When I contacted them, they accused me of making simultaneous bets at the same time (whatever that means). Then when I said can you tell me what I bet on (since 5Dimes won't let you see anything past 14 days) she just puts me on hold for 20 minutes. Then later tells me, I made two bets during halftime... 2nd half and a 4th quarter bet on the same game.

                                                I was like, ummmmm... you can't make a 4th quarter bet during the half time of that game, only before the game starts. This went on for about 5 minutes then she kept repeating the same shit, "You are not understanding me sir, you made a simultaneous bet from the IP address you frequently use." I said to my self, 'You dumb bitch, you are the one with an understanding problem.' Then she puts me back on hold for several minutes and comes back to tell me 5Dimes will credit back the amount as a bonus. Some shady shit if you ask me...
                                                LMB,

                                                5D believes they see your account. Mgt. says it appears there was a glitch and 2 bets were placed at the same time, each in the amount of your remaining balance. One was a 2nd half bet and one was a 3rd Q wager. After both lost you were in the red. They say they credited the amount of one of the bets, which you were not supposed to have been able to place, as a bonus to bring you back to zero.
                                                Comment
                                                • BigBollocks
                                                  SBR MVP
                                                  • 06-11-06
                                                  • 2045

                                                  #25
                                                  Originally posted by Bill Dozer
                                                  LMB,

                                                  5D believes they see your account. Mgt. says it appears there was a glitch and 2 bets were placed at the same time, each in the amount of your remaining balance. One was a 2nd half bet and one was a 3rd Q wager. After both lost you were in the red. They say they credited the amount of one of the bets, which you were not supposed to have been able to place, as a bonus to bring you back to zero.
                                                  Their software is constantly doing things like this. It also leaves them with the discretion of choosing what the player would have won had the bets not been placed, and taking away however much they feel from there. LMB don't be surprised if next time that you make a deposit they take away the amount of that 2nd wager from your deposit (obviously your 2nd bet would have been voided had it won). I may need to talk to Tony Williams personally about 5D's failed software, horse shot-taking, and problems therein...
                                                  Comment
                                                  • exstatman
                                                    SBR MVP
                                                    • 11-02-06
                                                    • 1060

                                                    #26
                                                    Originally posted by BigBollocks
                                                    They've always done shit like this. What they do with their horses is arguably the most lowlife of all. They'll take bets up until post time, and if the bet wins they'll you that they go by the DRF times and thus your wager is void. However, if your bet loses it'll obviously stay. Clear shot taking that could be prevented if they so desired.

                                                    I had a buddy D (and no, it's not yours truly) call and ask what is their definitive policy, and he was told by the horse manager that they grade on a case by case basis. When he voiced his displeasure, he was told to go **** himself and he can take his business elsewhere. Apparently Tony's (the owner's) attitude has carried over throughout the organization.

                                                    No reason to play at 5D when you've got books like theGreek, WSEX, and BetJamaica out there....
                                                    When they were having severe horse problems a few months ago, they voided a winning bet claiming "technical issues" and SBR wasn't able to get even an answer from 5Dimes. They are also among the most inconsistent with posttimes. Some tracks run 30 minutes or more early while others run right up to posttime, but there's no way to tell in advance. Finally, the way they grade tracks defies logic. Louisiana Downs and Golden Gate, majors for most books, are given the same wager limits as Sandy Downs, Kin Park, Sunflower Downs and Sagebrush Downs (try finding those without searching).
                                                    Comment
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