[Keith Richard]

1k cash 10x roll right now. A little scary but a great bonus

Where do you see this? I see nothing on their site offering this.

[flyingillini]

Where do you see this? I see nothing on their site offering this.

me either

[gauchojake]

Email promo I think. Go to cashier and look at the bonuses

[garyking]

Just popped up in the cashier for me today.

[bruloc]

Just opened an account. Once you log in, the vast majority of the markets then displayed disappears. In basketball, for example, when not logged in I can see up to 16 leagues but there is only NBA available after I log in. Like wtf???

[bruloc]

Just opened an account. Once you log in, the vast majority of the markets then displayed disappears. In basketball, for example, when not logged in I can see up to 16 leagues but there is only NBA available after I log in. Like wtf???

Their response:

As a new customer, you have access to selected sports leagues, now if you keep betting with us and you become a regular sportsbook customer we can give you access to all sports and leagues that we offer.

In other words, new customers don't have access to all leagues that we offer.

Never seen anything like that.

[garyking]

Can't remember anything like that when i signed up.

[Fishhead]

Casino still paying nicely.

[Optional]

Just opened an account. Once you log in, the vast majority of the markets then displayed disappears. In basketball, for example, when not logged in I can see up to 16 leagues but there is only NBA available after I log in. Like wtf???

Nice bait-n-switch move.

Did they offer to let you withdraw and cancel the bonus once you learned about this?

[bruloc]

Nice bait-n-switch move.

Did they offer to let you withdraw and cancel the bonus once you learned about this?

I didn't make a deposit. Too few leagues available and that attitude is a red flag imho.

[KVB]

As a new customer, you have access to selected sports leagues, now if you keep betting with us and you become a regular sportsbook customer we can give you access to all sports and leagues that we offer.

In other words, new customers don't have access to all leagues that we offer.

Oh wow.

That must some kind of risk management to avoid getting slammed in smaller markets with new accounts. I think Betnow has been getting a lot of attention recently from groups.

I wonder if there is some fine print saying it or if it really is a bait and switch.

[Optional]

Oh wow.

That must some kind of risk management to avoid getting slammed in smaller markets with new accounts. I think Betnow has been getting a lot of attention recently from groups.

I wonder if there is some fine print saying it or if it really is a bait and switch.

As long as we can see before having to deposit, I guess it's acceptable?

[KVB]

As long as we can see before having to deposit, I guess it's acceptable?

It is what it is. But they need to be clear to new customers just what is expected here. They can say new accounts are limited on the sports they can bet, I suppose, but they should also say exactly what's required to gain access the rest of the sports offered.

"Awaiting manager approval" isn't enough. If they are going to play that game, they'd better have a no-nonsense structure, and one that is reasonable, that is laid out beforehand.

I don't like it, but I can see what they are trying to do.

[KVB]

They're not just limiting the access to sports, they are forcing the bettor to wager on things he might otherwise not want to wager. I agree that diversifying bets at a book should work for the customer when it comes to risk management, forcing the customer to do so doesn't feel like a great road to go down.

I could see a future where they say "bet x% in major sports, and the rest in others" and you can play here without limits."

I think I talked about this and hinted at in a video, I call it "working with the book" but being forced to do it is a tough one for me. It doesn't feel right and they should have the expectations very clear if that's the game they want to play. It should be the bettor's choice.

For Betnow, the throttling of the menu should not last long, in my opinion. They should very forgiving here, in my opinion.

The bettor should have all the options, but be told that betting on major sports looks better to risk management, or something like that.

[flyingillini]

I could not get through to anyone on live chat so I called them to inquire about a bonus , MLB 100 100% Cash bonus $1,000 max , 10x rollover. I was told by the customer service I am eligible for this bonus and if I wanted it he can apply. I was told about this bonus from a friend, it is not in my promotions, as a matter of fact when I go to promotions in my account, I immediately get logged out so I have no clue what is in my promotions. I wanted to deposit $1,000 right now for the bonus, I called them because live chat did not respond. I spoke to the customer service to confirm it before I sent the BTC, they told me they can only give me 50% now. I am a loser at this book but not a big player there. I explained that nobody answers the live chat, or else I would have screen shot the conversation prior with the other CS agent. I explained I was clearly told that the agent said he was going to give me the MLB bonus, now they won't, beyond frustrating.

[gauchojake]

They gave me the bonus although it wasn't in the bonus selection at first. I have had access to all leagues as far as I know since day one. I hit a prop limit the other day which was odd but other than that, no problems. Halfway through rollover. Casino play counts for roll .2/1 which is cool. BM counts zero on a sports bonus.

[dimaggio8]

I am getting a message

This account is being used in this moment. Please try to login in a minute.

Not sure what that is about because I am not currently using it.

[Optional]

I think I would chase that one up with them before depositing or winning money again Dimaggio8.

[dimaggio8]

You are correct. I did and it is fixed.