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DearBastian,
It´s with a heavy heart that we inform you that Legolasbet is ceasing operations. Due to the unprecedented circumstances brought about by COVID-19, and despite every effort in trying to save Legolasbet, the Management has decided to cease the operations with immediate effect. Legolasbet will no longer be able to offer any online gaming services.
You will still be able to access your account at this point, but you will be unable to make deposits or place any bets. Any unsettled bets will be settled soon, whilst long-term bets will be voided, and the stake refunded to the players’ account. Players who still have a balance on their account will of course be able to withdraw their money by following the information on how to proceed with withdrawals, further down.
How to proceed with withdrawals:
Players who have completed the KYC process and gotten their documents approved and have a balance of €30 or higher on their account can request a withdrawal through the cashier.
Players with a balance of under €30 will have to request a manual withdrawal via email to payment@legolas.bet. Please include your BIC/Swift and IBAN details.
Players that are yet to complete the KYC process will have to email payment@legolas.bet, attaching a copy of their ID, proof of address and a bank statement. Players will then be able to request a full withdrawal of their balance once all documents are approved.
We would like to take the opportunity to thank you for your time and loyalty. Should you have any questions about your account, our customer service team will be more than happy to assist you.
Best regards,
The team at Legolasbet |
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