Live chat with Luchy Hog, a FutureBet site

JBC77 · 10-07-07, 09:13 PM

The worst part about a situation like this, is that the customer service rep ends up treating the player like he has no brain. I don't know whats worse.....getting your money frozen, or being straight up lied to. Guess it's a double insult.

Good luck with that man.

jolub · 10-09-07, 12:20 AM

When it comes to FutureBet sites you get screwed all the way around.

grilldoggy · 10-20-07, 12:14 PM

How many sites are hiding behind Futurebet?

How do we get in touch with Futurebet? The changing of cashier and customer support links at LuckyHog constitutes outright fraud. I want my money, and if I don't get it soon, somebody is going to pay a heavier price than cash.

jolub · 10-20-07, 04:07 PM

Originally posted by grilldoggy

How do we get in touch with Futurebet? The changing of cashier and customer support links at LuckyHog constitutes outright fraud. I want my money, and if I don't get it soon, somebody is going to pay a heavier price than cash.

Fraud and customer ripp-offs are everyday business at Futurebet. They are the scum of the gambling world. The gamble with them is not if you'll win or lose but if you'll get your deposit back. You had better plan on losing.

These emails no longer work. I tried them. I got this info from another gambling site. Futurebet is located in Vancouver, British Columbia, Canada

Katz, Ron ron@e-marketbiz.com
604 688-2310
Technical Contact:
Katz, Ron ron@e-marketbiz.com
604 688-2310
ron@igamingsystems.com.

Luckyh · 01-16-08, 08:03 PM

Luckhog.com trying to make things right

Originally posted by jolub

You are now speaking with Frank of Player Support.

JolubNumber1: I am unable to login into Lucky Hog's cashier using the same user name and password I use to login to the site.

Frank: May I have your username please?

JolubNumber1: You are looking at it

JolubNumber1: Frank, are you still there?

Frank: In order to confirm your account identity, please answer these following security questions:

1) who's

2) What is your date of birth?

3) What is your telephone number?

JolubNumber1:
JolubNumber1:
JolubNumber1:

Frank: I'll send your password to your email

JolubNumber1: my password is

JolubNumber1: Frank, are you still there?

JolubNumber1: Frank the password you sent me is the same one as I posted here

Frank: yes

Frank: ok

JolubNumber1: well, it doesn't work

Frank: lucky hogs cashiers is not working

JolubNumber1: Is this because it is a FutureBet cashier?

Frank: The owner has removed casino and sportsbook.

JolubNumber1: What does that mean?

Frank: Now the cashiers isnt working. The owner might be considering moving to a new network.

JolubNumber1: Does FutureBet currently control the cashier?

Frank: We will update you when we have further information.

Frank: I dont have that information.

JolubNumber1: Does this mean my money is frozen?

JolubNumber1: Support is not answering my email either.

Frank: We will update you when we have further information.

JolubNumber1: How long should this take?

Frank: I dont know of a time frame

JolubNumber1: Frank, are you a FutureBet employee?

Frank: No Im not.

JolubNumber1: Good for you. It appears Lucky Hog is still taking deposits. Is this true?

Frank: How can they deposit if the page is not working ?

JolubNumber1: Who knows when it's FutureBet?

JolubNumber1: I guess this is normal for FutureBet, more bull shit. Thanks for your help.

Hi,

You are correct. We at LuckyHog.com have had a run of bad luck with two online poker networks. First FutureBet Gaming Systems in 2007, now Dynamic Gaming Systems.
LuckyHog.com is not alone.
Numerous other online poker sites were dragged down by these operators (see: http://www.pokerroomreview.com/artic...uturebet.aspx). But unlike some other operators who simply disappeared, LuckyHog.com’s operators have worked to make things right.
When LuckyHog.com moved to Dynamic Gaming Systems, we paid out the players that had made cash deposits and had balances. LuckyHog.com management went into their own pockets and paid tens of thousands of dollars to honour all cash deposits. In addition, LuckyHog.com then added $5.00 real money to all affiliate and cash player accounts.
Unfortunately, LuckyHog.com management was unable to obtain accurate or reliable information on players who had outstanding promotional money/freeroll balances.
Most other operators simply disappeared. LuckyHog.com remains, under the same name, under the same management. We did not and will not abandon our clients in these trying times. We will continue to support our clients and are grateful for their ongoing trust and encouragement as we moved over to another safer, more secure network.
If you have any questions, feel free to contact LuckyHog.com at info@luckyhog.com.

Thanks,
Management
LuckyHog.com