I need SBR help please Justbet freeze my fund.

[vietussports]

I make $1000 deposit into JustBet account. I've been betting and up to 2K. Then me brother travel oversea he got no account to bet, I let him borrow my Justbet account he only use for 2 days on fire up to 6K. then now they suspend my account said that they have prove that I'm not just bet from my house????

I've been bet all over the places all the time with otherbook.

SBR please help me about this.


Thanks

[Shark79]

Hello Vietussports,

I actually work for JustBet. If you can please send me a PM to see exactly what has occurred, I can try and get this resolved for you.

If you believe and prefer for SBR to be your assistant, then please submit your concern here : http://www.sportsbookreview.com/Spor...Complaint.aspx

Cheers,

Sharky

[relaaxx]

Hello Vietussports,

I actually work for JustBet. If you can please send me a PM to see exactly what has occurred, I can try and get this resolved for you.

If you believe and prefer for SBR to be your assistant, then please submit your concern here : http://www.sportsbookreview.com/Spor...Complaint.aspx

Cheers,

Sharky

vietussports give justbet a chance to fix this. once they see what happened i think they will reopen account. they seem like a good book. i have played there in the past. no complaints here.

[vietussports]

they told me that reason for this b/c I det from different location??? I did this all the time when I travel out of country with 5dimes, betphoenix, and betJam never a problem. I'm not cheating like have 2 account or anything. If they don't want my business then atleast tell me about it and send me my 6K.

[vietussports]

Hello Vietussports,

I actually work for JustBet. If you can please send me a PM to see exactly what has occurred, I can try and get this resolved for you.

If you believe and prefer for SBR to be your assistant, then please submit your concern here : http://www.sportsbookreview.com/Spor...Complaint.aspx

Cheers,

Sharky

Sharky I did file comeplain don't don't know how to pm you. can you please pm me then I'll give you all the info.

Thanks

[SBR Lou]

Thanks for filing the complaint with us. We've contacted JustBet mgt.

I've also sent you an e-mail.

[Shark79]

Vietussports,

I have spoken to our Risk Manager and he mentioned that the decision that was made is perfectly justified based on our betting rules. We will gladly discuss our findings with the moderator.

Sharky

[vietussports]

Vietussports,

I have spoken to our Risk Manager and he mentioned that the decision that was made is perfectly justified based on our betting rules. We will gladly discuss our findings with the moderator.

Sharky

I've been betting for a long time all over the books never happen. So when players lose it's ok to bet and when they win Justbet not want to pay???

[Thremp]

Accept the wager, pay the wager. STOP THE FREEROLLING!

[Justin7]

I would love to see Justbet's reasoning. Did the brother already have an account, and get kicked out?

[vietussports]

I would love to see Justbet's reasoning. Did the brother already have an account, and get kicked out?

He never did. If he did yeah make more sense but hell no. This is 1st account ever with them.

[vietussports]

Thanks for filing the complaint with us. We've contacted JustBet mgt.

I've also sent you an e-mail.

I got your E-mail Lou thanks still tried more than 1 ways to help

[BigdaddyQH]

You may want to check the rules about allowing others to play on your account. While I do not have an account with this book, my guess is that either that is not allowed, or he did something wrong. I would look into it if I were you. They sound like they are perfectly willing to explain to you exactly why they did what they did.

[vietussports]

You may want to check the rules about allowing others to play on your account. While I do not have an account with this book, my guess is that either that is not allowed, or he did something wrong. I would look into it if I were you. They sound like they are perfectly willing to explain to you exactly why they did what they did.

I talk to him and he said that sat he won around 1K and yesterday he won 3K all from NBA bets 1st and 2nd half. he not even bet the max limit all he bet was from $100 to $300 and parlays ect.

I call phone they said that they have prove that I bet from more than 1 place. I never lied I told them that last 2 days I let my brother he travel oversea bet into my account which I never think it was wrong.

[BigdaddyQH]

Do they allow someone other than yourself to wager on your account? I would think that where you make the wager should make no difference at all.

[durito]

They certainly have no rule, nor can they legitimately have one, that says you can't bet from more than one place. Obviously more than one account from the same IP is not allowed, but multiple IP's on one account. That has to be allowed. People have jobs, they travel, they use cell phone, etc.

[vietussports]

Do they allow someone other than yourself to wager on your account? I would think that where you make the wager should make no difference at all.

they never told me anything about that at all. I've been betting only since Pinny time in US. I also a victims of betscades which they never pay me 4K. I follow all the rules of betting like not have more than 1 account and ect. other than that I never heard of such rule other than you use your account. Since that Betcasde I lost 4K there never get back I alway have to spread the money out and get 4-5 books. I post not long ago and ask to look for new book. Only reason I fund with them b/c of B+ rating from SBR here.

[SBR Lou]

JustBet states that they will pay the player in full and close the account.

[vietussports]

They certainly have no rule, nor can they legitimately have one, that says you can't bet from more than one place. Obviously more than one account from the same IP is not allowed, but multiple IP's on one account. That has to be allowed. People have jobs, they travel, they use cell phone, etc.

That exactly what I though there also. Thanks for understanding, maybe they use this rule so they'll not payout winner????? I'll not let my money go this easy. I'll make sure that if they cheat on my moneys then other people here should know about them. Honestly I never read any Rule they have when Open account, betting so long I know all the basic rule and all the big books I have 5dimes, thegreek, betphoenix none have any problem which this. It's not like Poker when 2 people can used to cheat on other.

This is sport betting come on we have to bet before game start.

[vietussports]

JustBet states that they will pay the player in full and close the account.

so I'll have my 6K and account get close??? Thanks so much those if this help Lou

[Thremp]

If this type of behavior isn't allowed, they should stop you from placing wagers, not steal your money after the fact or threaten to without the force of public scrutiny. hyachahchachhaca

[Shark79]

We're not here to screw anyone, we go by what we believe is the correct path, and in this case we will just close the account and reimburse deposit and winnings to customer.

[vietussports]

We're not here to screw anyone, we go by what we believe is the correct path, and in this case we will just close the account and reimburse deposit and winnings to customer.

good to hear from you. I'll wait for my money and let everyone know if I get them or not. Shark you have any time frame how long the check will come?


Thanks

[Shark79]

No, but your english sure changed after the good news.

I will keep you posted.

[vietussports]

No, but your english sure changed after the good news.

I will keep you posted.

nothing to hide I'm vietnamese American so my English suck is normal right?

[Justin7]

We're not here to screw anyone, we go by what we believe is the correct path, and in this case we will just close the account and reimburse deposit and winnings to customer.

A good decision. A book can close a player's account for any or no reason. You don't even have to explain why. As long as the player is paid, all is good.

I'm glad to see Justbet reached a fair solution quickly.

[SBR Lou]

If this type of behavior isn't allowed, they should stop you from placing wagers, not steal your money after the fact or threaten to without the force of public scrutiny. hyachahchachhaca

Freezing an account determined to be suspicious or potentially fraudulent isn't anything unusual. JustBet shared their reasons with SBR for questioning the player, and subsequently decided to no longer accept his action. That's their choice.

Vietussports,
Let us know when your payment arrives.

[trixtrix]

ftr, i wagered in justbet when i traveled overseas and they seemed fine w/ it. the likely reason is that i'm a large loser w/ that group and have never taken a withdraw. they still call me and offer me 30% cash bonuses every now and then, maybe next time i'll ask up front if i win will i get paid heh.

[wisky]

The book did the right thing. Boot the suspicious player/players and pay the winnings.

[Shark79]

ftr, i wagered in justbet when i traveled overseas and they seemed fine w/ it. the likely reason is that i'm a large loser w/ that group and have never taken a withdraw. they still call me and offer me 30% cash bonuses every now and then, maybe next time i'll ask up front if i win will i get paid heh.

Why would you not get paid ?

This thread is not about that, its about other issues that gave us a red light and we decided to discontinue action from this player. But the payment was never in doubt.

[robertg]

No, but your english sure changed after the good news.

I will keep you posted.

what are you inferring? i don't understand.

glad to see justbet did the right thing and paid.

[Shark79]

what are you inferring? i don't understand. glad to see justbet did the right thing and paid.

Nothing much really, just was amazed that he had 2 concrete sentences. Was just a shocker to me. Nothing else.

[vietussports]

I spoke to Jim and he said that I will get check in 5 business days. I'll update on here when the check is arrive.

Thanks SBR ( Lou ) and everyone in here for helping me.

I do have thread in baseball if anyone interest on what I pick feel free to stop by.

VietUsSports.

[vitalyo]

That was fastShark79 . Justbet did the right thing. Paid the player !
Usually it takes weeks ,sometimes days to resolve questionable situation .
So great job !
Now i don't have an account with justbet . But i plaice half of my wagers from work .
Makes me think .

Vietussports is your brother lives in the same state ? If not that would explain justbets suspicion .

Cheers .

[Al Masters]

what are you inferring? i don't understand.

glad to see justbet did the right thing and paid.

That 6k dramatically improved his ability to post in English.i believe thats what he was inferring.

You see posting a la Shanty Star(broken english)evokes emotions in many posters
comparable to that of seeing a puppy in a shelter,you just want to help the poor little thing,a tactic used to influence others to be on your side here in Forumville.

Poster Shanty star has made many friends and fans using the broken english method,Borat almost won a fvckin Acadamy Award playing a similar role and in the end it didnt hurt him in this case

Thats not saying that JustBet paid the guy based on that,and kudos to them for paying the guy.

P.S.....i realize this question was asked to Sharky,just thought id give my response.