Originally Posted by
Blitz999
Hi,
Thanks for the reply.
I had placed bets on a basketball match long before it started, won those, then during the half time placed another set of bets (again, way before the second half started). Was lucky and won those too. Everything was fine until about half a day later my wagers got magically cancelled and labeled as "past/post". But they clearly were not, and again, I would gladly post a few screenshot but I am locked out of my account.
As I have said earlier, their accusation is "late betting". And they do not even want to check or double check the game data, that's just their cowardly way of not paying my winnings. Every single support member just starts repeating over and over again that I've made past-post bets and do not want to listen. When I ask them to check the results, their respective timing and the timing of my bets, they simply do NOT and repeat the same sentence again and again, something like:
"I am sorry but our decision is final yada yada ..."
They simply do NOT verify, they do NOT cooperate, the only thing they do is repeat the sentence above. I mean, okay? You are clearly wrong, why won't you just check the damned data - "Decision is final" - Please, do check the data and conduct an investigation - "Sorry but our decision is final". There is no way I can get past this stupidity.
Again, late betting did NOT take place, all the bets I had placed were not even close to being labeled as such.
Regards.