1. #1
    Slavoljub Delic
    Slavoljub Delic's Avatar Become A Pro!
    Join Date: 04-25-17
    Posts: 10
    Betpoints: 116

    Bet2U verification problems

    Hello.
    I made few deposits on this joke site back in July , totalling about 700e. Placed all money on few bets and won about 10k.
    They void all my bets saying that all matches played were fixed lol ( Sure I can fix 6 games in same league playing in same time
    )







    Dear Customer,

    Thank you for contacting us.
    The bets had been voided on grounds of " fixed matches ".

    Best Regards,
    Bet2U Support








    After that I was unable to request withdrawal even if my account was already verified. I was getting some error message.
    Later they finally answered on my mail with next message:
    Dear Customer,

    Our security has placed your account on hold and they need an additional verification of your account.

    As part of our security procedures, we need to validate your registration information. In order to do that we do need you to supply us with the following notarized documents:

    A notarized copy of your ID, Passport or Driver's License with apostille
    A notarized copy of a recent utility bill or statement showing your name and address with apostille

    Note: Your documents can be certified by a Public Notary who will date, sign and stamp the document to verify its authenticity. Each individual document should be certified.

    Please send the requested documents to support@bet2u.com.

    Best Regards,
    Bet2U Support.



    I sent them requested documents on
    Sep 11 and all they say after that is that verification can take up to 20 days ( I am waiting 30+ days)

    Stay away from this scammers!

  2. #2
    nemsik
    nemsik's Avatar Become A Pro!
    Join Date: 05-31-18
    Posts: 10
    Betpoints: 457

    So seems that I am not only, who has problems with bet2u.
    You can read my problems on my thread.

    In my case they also wanted "new" verification after canceling bet.
    It took quite a lot time (I had also 700€ after my canceled bet on account).
    I sent them documents, after that they wanted to make livechat on phone their partner for verification (idnow.de) and after that I made livechat also with their employee in skype.
    After month+ they verified my account and I got paid that 700€, but still waiting for scammed 1.5k€+.

  3. #3
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
    Posts: 38,109
    Betpoints: 10215

    Please submit a sportsbook complaint form.
    175 pts

    3-QUESTION
    SBR TRIVIA WINNER 03/07/2019

    $20
    Angelman
    donation 02/18/2019

    SBR
    Forum
    Mod
    Squad

    SBR Bash
    Punta Cana
    Attendee 2/4/2017


  4. #4
    dens105
    dens105's Avatar Become A Pro!
    Join Date: 07-18-18
    Posts: 28
    Betpoints: 330

    where do you guys feed these books?

  5. #5
    2cool4
    2cool4's Avatar Become A Pro!
    Join Date: 08-31-13
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    Betpoints: 1961

    Quote Originally Posted by dens105 View Post
    where do you guys feed these books?
    Skrill and Neteller promote them.

  6. #6
    Slavoljub Delic
    Slavoljub Delic's Avatar Become A Pro!
    Join Date: 04-25-17
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    Betpoints: 116

    Quote Originally Posted by Optional View Post
    Please submit a sportsbook complaint form.
    As still no news till now I submitted a complaint.

  7. #7
    virtozo
    virtozo's Avatar Become A Pro!
    Join Date: 03-04-09
    Posts: 409
    Betpoints: 483

    Big time SCAMMERS, they close accounts, cancel bets, confiscate funds, they just don't care as long as they got your money.
    No chance you will get your money, they took from me 800e, I guess 10k is out of question as I read here so many complaints.
    STAY AWAY from these scammers!! Do not bait their 'bonuses' and promotions, all they want is to steal your money!

  8. #8
    2cool4
    2cool4's Avatar Become A Pro!
    Join Date: 08-31-13
    Posts: 30
    Betpoints: 1961

    Still waiting answer from October 2018.
    My query has been forwarded to the relevant department.
    1.5k eur.

  9. #9
    virtozo
    virtozo's Avatar Become A Pro!
    Join Date: 03-04-09
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    Quote Originally Posted by 2cool4 View Post
    Still waiting answer from October 2018.
    My query has been forwarded to the relevant department.
    1.5k eur.
    time to say goodbye to 1.5k

  10. #10
    2cool4
    2cool4's Avatar Become A Pro!
    Join Date: 08-31-13
    Posts: 30
    Betpoints: 1961

    SBR, may be you can write about our situation on your main page?
    Still "Your query has been forwarded to the relevant department."

    since October 2018 (account verified twice by Skype)

  11. #11
    Slavoljub Delic
    Slavoljub Delic's Avatar Become A Pro!
    Join Date: 04-25-17
    Posts: 10
    Betpoints: 116

    Hello all!
    I can finally consider this case as solved !
    Yesterday I finally got my deposit back !
    My advice guys is to just keep forcing them xxx times a day until you get money..
    Try to write to this mail : support@mail.bet2u.ladesk.com
    Nomination(s):
    This post was nominated 1 time . To view the nominated thread please click here. People who nominated: Optional

  12. #12
    2cool4
    2cool4's Avatar Become A Pro!
    Join Date: 08-31-13
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    Betpoints: 1961

    Quote Originally Posted by Slavoljub Delic View Post
    Hello all!
    I can finally consider this case as solved !
    Yesterday I finally got my deposit back !
    My advice guys is to just keep forcing them xxx times a day until you get money..
    Try to write to this mail : support@mail.bet2u.ladesk.com
    My problem was solved yesterday too. I recieved all money. Got answer from complaints@bet2u.com


  13. #13
    Zane
    Zane's Avatar Become A Pro!
    Join Date: 01-25-19
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    Betpoints: 24

    Hello, many years (3)after registration I didn't played, but one month ago I received a bonuss and make a deposit with my paying card. I make 7 bets- when my winning was 1202 eur I wanted to make a part of my winning withdraw, but system doesnt allow. I wrote a letter why? They answered me to send passport and utillity bill (29.12.2018.) After some days I received email that will bemy account monitoring (_20 days). After that I received email that they need skype interview with me. 21.01.2019. I answered to all questions and women tell me that everything is ok and my account will be verificied. But today I get email- that the monitoring that had been placed on my account has ended and a breach of point 23.6 of terms and conditions has been detected- as a result my account has been closed.
    (23.6 Users are forbidden from allowing third parties to access and use their account. Should it be found that a user has breached this rule, the User's account shall be permanently closed and a cancellation of all of their bets shall take place.)
    All this point -is bullshit, because nobody except me use my account- Im honestly played. Please help me to get my winning 1202 eur from these Cheater office.

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