Originally Posted by
TZM
UPDATE, MONEY RETURNED TO MY ACCOUNT: I was called by the security department on Friday and asked a few quesitions. How often do you bet on tennis(I told him I haven't made a tennis wager in maybe 6 months - last bet was something during the US Open last year, so more like 9 months), have you traveled anywhere recently(nope, haven't been more than 20 mintues from my home in months) have you used public computers recently(don't use public comptuers), have you used apple or windows, what system is your phone - apple(apple) or other, what system is your computer apple or windows(windows), do you play poker(yes) or casino(no). Then he said he would run it up futher to the next deparment or level of the investigation. I got a call yesterday and it was the same gentleman that had asked all the questions and he said they have completed the investigation and will refund the 3 wagers to my account within 10 to 15 minutes..and it was. .....and then he said, 'We just ask one thing, please change your password every month from now on, and make it as difficult as possible'. He didn't give me any other details regarding whatever they uncovered during the investigation or how they came to their decision, but whatever it was justified that they were fraudlulent wagers. Probably a bot of some sort? I don't know. But great and timely job by the folks at BetOnline.ag.