Good afternoon dear all, it’s my first post on this community.
I always had normal relation with 1XBET, always able to make withdrawals with no problem at all. In fact I was surprised how fast the money was in my account.
The problem came last 20th April. I earned 800€ and I asked for the withdrawal. It was not approved cause they needed to verify the account. I sent all the documents they asked. On 28th April, my payment was approved but till now (07-05-2018) I didn’t get any payment. I’m in touch with them by email (chat just give redundant answers) and they are asking everyday my bank account details but not giving any feedback about what is happening.
Is this normal?
Thanks for your feedback.