betjam horse wager someone please explain

[wtt0315]

i know this is suppose to go in horse wager but i know there is more traffic here.
Small pick 3 at betjam.
I singled the 5 in race two in the first leg of the pick 3 at phily park. The 5 gets scratched. The 2 is the favorite and wins. I hit both of the other two legs of the pick 3 which pays 53.00. The wager cost me 9.00 dollars. I get refunded $1.90.??? Ok i know some tracks refund some refer to favorite but how can this be right. At the least i should be refunded for the wager because of reality is i didn't lose this bet. I called betjm they are getting back with me but i am not getting my hopes up with them. Can someone clarify this?

[topgame85]

You are correct most places settle the post time fave, I just checked and philly is one that does. It paid $53.20 actually for a $1 wager with 2/6/2. They should be giving you $53.20

[topgame85]

Actually looking closer now it is not paying 5,2/6/2 the earlier pick 3 did however payout 6/2,5/6 I guess you bet him after he had already been scratched perhaps as betjams software does not update quick enough? confused myself here but you should minimum get th $9 refund if you had 5 singled

[BET THE HOOK]

Scotty will at the minimum refund your wager.

[mtneer1212]

At Philly, you get the post-time favorite, and should be credited with a win of $53.

[wtt0315]

They have been good with me so far in the past. we will see shayla said she had to let herman handle it today so i sent him a email we will see what happens.

[michael777]

betjam horse rule: 9A. For Pick 3 / 4 / 5 and Daily Double wagers when a horse is scratched in any leg, we follow the official payout results posted by the track. If the track offers a consolation payout, you will receive the post time favorite and that consolation payout. If the track does not offer such a payout, you can request a refund for Pick 3 / 4 / 5 and Daily Double wagers where the other selections in the wager were winners.

[robmpink]

Now everyone remember this. A happy fellow made a post on here maybe 6 months ago saying how great betjam is and how he hit 2 horse races that paid over their normal 600-1 max on exotics and how Herman paid him the extra money on both races. I think it was like is the 1k or 2k range. Betjam is great he said. See if they do that for you and if not question him why. Herman is a no good dirty rotten liar and deserves to be stoned.

[michael777]

i agree about herman,he is a scumbag and will rot in hell

[robmpink]

i agree about herman,he is a scumbag and will rot in hell

The guy flat out lied to me on the phone and the situation cost my $1,600. This is a casino issue.


But what this happy betjam customer said months ago, he was paid the full horse ticket after he talked to Herman. If Herman doesn't do the same for you, then your business really means shit to Betjam.

I'll search for the dam post where this guys was all sunshine and lollipops about what Betjam does for him. If you hit a good one, question why other customers are getting paid more and you are not. Herman deserves a hot poker up his ass for being such a lowlife scumbag. Now I do not hold the same feeling towards Scotty because he was always stand up. Too bad his right hand man Herman POS isn't.

[michael777]

herman robbed me out of a horse wager several years ago,i did nothing wrong,**** him

[robmpink]

herman robbed me out of a horse wager several years ago,i did nothing wrong,**** him

I don't know if you do a SBR complaint. I did and they told my you are SOL because you didn't have anything in writing. You would figure when you deal with an A book you would be ok. It was a learning lesson.

Two lessons learned here.

#1 If you hit a horse exotic w/ betjam that pays over 600-1 ask them for the full payout just like some of their customers get.

#2 Get everything in the form of an e-mail confirmation because sbr doesn't want to ruffle the feathers of a well paying sponsor.

Oh, I forgot. Herman is as trustworthy as a crazy herion addict.

[andywend]

If the track does not offer such a payout, you can request a refund for Pick 3 / 4 / 5 and Daily Double wagers where the other selections in the wager were winners.

This doesn't make any sense.

[wtt0315]

yeah i was the one who said they did me well and i stand by that because they did. They have always paid me full track odds on exotics when i asked for them. Was also credited on a casino messup. As far as this goes since the track isn't showing up as a official pay on that number they just gave me a refund for the wager. I am sorry to hear about all your problems with them, I just know of my past personal experiences with the book which were all good. I hope you get your issues worked out with them.

[gtkid911]

i always thought if a horse was scratched in the first leg, then you get a refund on the ticket not post-time favorite

[wtt0315]

i think that is true on the daily double not sure about pick 3.

[robmpink]

yeah i was the one who said they did me well and i stand by that because they did. They have always paid me full track odds on exotics when i asked for them. Was also credited on a casino messup. As far as this goes since the track isn't showing up as a official pay on that number they just gave me a refund for the wager. I am sorry to hear about all your problems with them, I just know of my past personal experiences with the book which were all good. I hope you get your issues worked out with them.

That is good news and I'm happy you are happy, but it was kind of silly for saying that. The reason why is if I was a Betjam player who reads this and hits a nice exotic that pays over 600-1, I sure as hell would ask for the extra $$$ and if they said no, I would personally bring your post up and ask why they do it for you and not me. It basically says they don't give a rats ass about my business.

[wtt0315]

yeah i agree.. what they do for me they should do for all

[mtneer1212]

i always thought if a horse was scratched in the first leg, then you get a refund on the ticket not post-time favorite

Depends on the state, but in Pennsylvania, you get the post-time favorite, even in the first leg.

[wtt0315]

just a update i got a call from scotty at betjam yesterday and wanted me to discuss this bet with him. First time really got to talk to him and he was the first to admit he didnt really understand what happened. After a 10 minute discussion he stated they only pay out what the track says, and the track didnt show this scratch as part of the winner, which was fine cause i already had the refund for the wager.We talked about their software and how it doesnt update scratches that quickly which could cause a lot of problems. He was pretty cool actually. He then made a comment that i didnt have any ammo in my account today so he put 50 bucks in there since i was helping them improve their software. I have played here for 4 years and of course all sportsbooks have flaws but this is clearly an A+ book in my eyes.

[BrianLaverty]

I agree with this... betjamaica is def A+...

[sq764]

playing at betjm and carib, they both have no clue on horseracing... no idea about scratches or anything.. you really have to be on top of every penny