[Sorah]

do you know anything about betnano site? Can I trust them??

[trytrytry]

i hear they are small

[Sorah]

i hear they are small

what does that mean?

[trytrytry]

it was science humor

sorry.... call it micro humor

[lonnie55]

It's a Turkish BetConstruct book. Made bad experiences with these kind of books in 5 out of 5 cases.

[Sorah]

I have deposited there few months ago. And with your bad experience I think its better that I withdraw all of my balance. Do you think I should withdraw in small amounts or all of it in one withdrawal request?

[Optional]

I have deposited there few months ago. And with your bad experience I think its better that I withdraw all of my balance. Do you think I should withdraw in small amounts or all of it in one withdrawal request?

It should not make a difference.

[Sorah]

Yes it shouldn't but when your balance is much more than your deposit and you are afraid that they are scam you must think of anything. The fact is that I want to use your experience.

[Optional]

Yes it shouldn't but when your balance is much more than your deposit and you are afraid that they are scam you must think of anything. The fact is that I want to use your experience.

I understand the thinking, a lot of people think the same way. But talking to books quite a bit has led me to believe it genuinely makes no difference at most places.

It's kind of annoying to some books when players keep taking small amounts without betting in between... like they are trying to leave un noticed. Just costs the book in time and more fees than it should and in 90% of cases the amount of withdrawal, or whether it is the entire balance or not, genuinely won't make a difference.

Lonnie might be able to chime in with more about Betnano specifically, but personally I would always just go with the full balance, or at least most of it, in this situation.

[lonnie55]

It seems like they do not hold a betting license. At least I cannot find any reference on their site.

@OP: Did they hold a license at the time you registered?

[Optional]

It seems like they do not hold a betting license. At least I cannot find any reference on their site.

@OP: Did they hold a license at the time you registered?

I see a Turkish site reviewing them said " It is managed by Betnano Universal Software Solutions NV. Licensed as AntillePhone License Verification License 9663 / JAC2036-058. BetConstruct is used as the site sub-structure."

[Sorah]

I had sent one withdrawal request, and they rejected that and told me I must complete the rollover of the bonus, I lost the bonus in first steps and I thought that by losing it I must not do the rollover anymore. In another site it was not this way. now I must complete the rollover first.

[winner9]

Betnano is one of the best BC bookmakers now in the market for Turkey exactly.

You shouldn't have problems there as all my friends use them.

How did you made the deposit btw. ?

I know they don't have ecopayz etc.

[Sorah]

How did you made the deposit btw. ?

I'm from iran, and they have bank transfer for iranian users.

[lonnie55]

I'm from iran, and they have bank transfer for iranian users.

Why is it that more and more sportsbooks focus on the Iranian market?

Something changed in Iranian betting policies?

[Sorah]

Why is it that more and more sportsbooks focus on the Iranian market?

Something changed in Iranian betting policies?

Betting is illegal in Iran, so there is no legal sportsbook in Iran. and popular bookmakers don't work with Iranian users, because of bank transfer and proxy problems with Iran.
So there are too many Iranian peoples who want to bet, and there is no reliable sportsbook. it's really good market for bookmakers to make money of!
For example I'm 90% sure that Betcart is Iranian site, and it was the best choice for Iranian users until yesterday's update, the site is awful now!

[Sorah]

I have asked before about betnano here:
https://www.sportsbookreview.com/for...nano-safe.html

(sorry if my english is not very good)

I deposited only 20 euro to test the site. and my only fault was that I claimed 50% welcome bonus.
they told me the bonus will be mine if it has rollover 11 times with odds higher than 1.8, I lost the bonus in first bets. and I thought that the rollover is not necessary anymore.

I placed some bets and after that I sent a withdrawal request of 50 euro, they rejected my request and when I asked the reason they told me that I must play in sports book 98 euro with odds higher than 1.8 to complete bonus conditions.

so I did this and I sent another withdrawal request for 80 euro yesterday(my balance was 180 euro). they approved it in the morning and told me that money will transfer to my bank account in 1-6 hours. after that I saw my balance and I noticed that my balance is 180 euro again, and the request was rejected. I contacted the live support and asked for the reason. they told me that technical team is checking and they will tell me what is the problem.

after 6 hours they sent me this message:
" you have cheated in betting system to release bonus. and you have violated bonus requirements.
your account is closed. your last deposit will be returned to your bank account. and if you try to create another account in our site , your deposited account will be blocked."
and when I asked about what cheat I was doing, the support told me that I cashed out my bets with odd 1.65 for bonus rollover, as I know cash out is not calculated in rollovers! but they insist that I did all the rollover with cash out, and this is not true at all! I don't have any access to my bets, so I can't put the screenshots here.

they returned my deposit to my bank account and confiscated my winnings.

I know this 160 euro is nothing and is very small money, but they can't waste my time.

[lonnie55]

Did you contact their licensor? I'm curious if they really hold a valid license or only pretend to.

[Sorah]

Did you contact their licensor? I'm curious if they really hold a valid license or only pretend to.

I don't know what should I do or who should I contact, I never had such experience

[Sorah]

and I just have a question that is cash out illegal?? I don't see anything like that in terms and conditions! and why they give cash out option and then call me cheater?

[Sorah]

https://www.sportsbookreview.com/for...m-betnano.html

[Optional]

" you have cheated in betting system to release bonus. and you have violated bonus requirements.
your account is closed. your last deposit will be returned to your bank account. and if you try to create another account in our site , your deposited account will be blocked."

and when I asked about what cheat I was doing, the support told me that I cashed out my bets with odd 1.65 for bonus rollover,

I think any book that calls this "cheating" is just showing that they are unreasonable and intentionally looking for ways to freeroll players. Their extensive terms also make it obvious they are like this too.

Even if you lose the bonus you still must complete the associated rollover before withdrawing. It only resets if the account balance reaches zero. So they are correct by their terms that you broke rollover conditions if you made bets at odds worse than 1.80.

But any book who allows players to make out of range bets should only be treating them as not valid for rollover calculation. Not "cheating".

You are welcome to send in a complaint form and SBR can try reaching out to them for you, but it's fairly obvious that these clowns do this on purpose and are very unlikely to change their mind as it's a ground up policy.

[Sorah]

Even if you lose the bonus you still must complete the associated rollover before withdrawing. It only resets if the account balance reaches zero. So they are correct by their terms that you broke rollover conditions if you made bets at odds worse than 1.80.

yes I didn't know this rule, and when they told me I agreed and did all they asked for.
I have the record of all of my bets and their odds after that in excel, and I am 100% sure that I had rollover 100 euro with odd 1.8 and higher without any cashout.
and I have some other bets that I placed and I have cashed them out with small win or lose. and I don't count them in my rollover at all.
whats wrong with this?

I don't know whats that 1.65 they talk about, there is another bonus in their site that rollover is above 1.65, but I did not claim that bonus.

[Sorah]

You are welcome to send in a complaint form and SBR can try reaching out to them for you, but it's fairly obvious that these clowns do this on purpose and are very unlikely to change their mind as it's a ground up policy.

I don't have access to my account anymore and they returned my deposit, is there still any chance I get my winning?

[lonnie55]

in my own experience you should never take bonus in any betconstruct site.

Remind yourself

[Sorah]

Remind yourself

this betnano site is that experience I talked about!!
and after that I noticed you as a wise person never take any bonus, and I learned that

[Optional]

I don't have access to my account anymore and they returned my deposit, is there still any chance I get my winning?

Realistically, not very much chance. But that does not mean we should not ask.

[Sorah]

Realistically, not very much chance. But that does not mean we should not ask.

I filled the form, in fact that money is not too important for me, but they can't do this with their users.
and I want to warn others, how can I change the title of this post?

[Sorah]

Realistically, not very much chance. But that does not mean we should not ask.

I filled the form, in fact that money is not too important for me, but they can't do this with their users.
and I want to warn others, how can I change the title of this post?

[Optional]

I filled the form, in fact that money is not too important for me, but they can't do this with their users.
and I want to warn others, how can I change the title of this post?

You cant, as the threads have been merged now. But your "scam" headline is still there on that post and indexed by google. Do a search for betnano scam and see where it is.

[Sorah]

You cant, as the threads have been merged now. But your "scam" headline is still there on that post and indexed by google. Do a search for betnano scam and see where it is.

ok I got it.
by the way thanks a lot for your help and support

[Sorah]

http://www.canlıbahisler3.com/betnano-sikayet/

this is a turkish site, it's about betnano complaints in turkey.
it says: " there are too many complaints and in the case of the complaints we have read, the players account has been closed due to the abuse of the bonus in case the bettors who have bought the bonus on the site and earn the winnings."

[Sorah]

You are welcome to send in a complaint form and SBR can try reaching out to them for you, but it's fairly obvious that these clowns do this on purpose and are very unlikely to change their mind as it's a ground up policy.

Is there any news about my complaint?