BetPhoenix (Positive Experiences)

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  • doublek1229
    SBR Hustler
    • 03-31-10
    • 93

    #1
    BetPhoenix (Positive Experiences)
    Hey guys,

    I just signed up for SBR but am around on a lot of other forums. Anyways I know there has been a lot of negativity going around about BetPhoenix and was wondering if there are people who have had nothing but positive experiences. I have used them a few times, and have to say that their customer service, and owner (Richard) have been nothing but nice and helpful to me. I have made a few withdrawls and have been paid instantly every time. (I have had 4 withdrawls, 3 moneygram and 1 check)

    I am getting nervous about continuing business with them, as there are a lot of negative threads. I don't know why I have never had a bad experience, maybe it is just a few people with bad luck?

    I see it is still rated a B+ book here, safe to have money in with them?
  • soxwin1917
    SBR MVP
    • 09-09-08
    • 1188

    #2
    Personally I feel safer with my money in matchbook and 5 Dimes, but I don't think you're alone in having a positive experience there.
    Comment
    • SBR Lou
      BARRELED IN @ SBR!
      • 08-02-07
      • 37863

      #3
      Thanks for sharing your experience DoubleK, and welcome to SBRforum.
      Comment
      • katstale
        SBR MVP
        • 02-07-07
        • 3924

        #4
        Play there every day and, like alot of places, sometimes you get some clueless folks, but they are a must out for me and have kept their word with me all along the way. Think i have played there over a year now.
        Comment
        • saints7011
          SBR Hall of Famer
          • 09-21-09
          • 5544

          #5
          I have yet to have any problems with BP , there's a thread close to yours here that a guy is complaining about the freeplay rollover , in reality , I'm not sure if he even understands how the rollover works , so some of the complaints we see , really shouldn't be something to complain about as long as you understand the rules...
          Comment
          • doublek1229
            SBR Hustler
            • 03-31-10
            • 93

            #6
            I was actually introduced to BetPhoenix through a freeplay with a maximum cashout of $250. I won, and was paid instantly. Have been depositing with them ever since and have had 0 problems.
            Comment
            • BrianLaverty
              SBR MVP
              • 07-02-07
              • 2183

              #7
              They are a great book... yes, ive had small problems with them, but they are definitely in my top 5.
              Comment
              • shooterman
                SBR Sharp
                • 08-19-08
                • 443

                #8
                Have played here for the last year. No problems whatsoever.
                Comment
                • moonbeam
                  SBR MVP
                  • 03-02-07
                  • 1496

                  #9
                  Originally posted by katstale
                  Play there every day and, like alot of places, sometimes you get some clueless folks, but they are a must out for me and have kept their word with me all along the way. Think i have played there over a year now.
                  You are smart as hell katstale (sometimes)
                  Comment
                  • BigDaddy
                    SBR Hall of Famer
                    • 02-01-06
                    • 8378

                    #10
                    they pay very fast with a good method.
                    Comment
                    • idontlikerocks
                      SBR Wise Guy
                      • 10-09-07
                      • 571

                      #11
                      havn't had any problems there, i think i was one of the early depositers as i was given a good bonus and the -105 lines. i have gotten a few free payouts by calling on fridays, checks arrive within 10 business days.
                      Comment
                      • MBENZ
                        SBR Hall of Famer
                        • 01-07-07
                        • 5238

                        #12
                        Got paid while playing there.If they do something with bases worth looking at,I wouldn't have a problem reupping.
                        Comment
                        • Fishhead
                          SBR Aristocracy
                          • 08-11-05
                          • 40179

                          #13
                          Originally posted by soxwin1917
                          Personally I feel safer with my money in matchbook and 5 Dimes, but I don't think you're alone in having a positive experience there.

                          Well stated on all fronts...............
                          Comment
                          • MBENZ
                            SBR Hall of Famer
                            • 01-07-07
                            • 5238

                            #14
                            If you are a current or past player there,they are offering an incredible deal there right now if you reup.I waited them out on their first offer and it kept getting better.$250 deposit,$250 cash with a 10x roll.Be hard pressed to find an offer like that from a book that pays.
                            Comment
                            • kisado
                              SBR Wise Guy
                              • 09-09-08
                              • 519

                              #15
                              I've been with Bookmaker, 5Dimes, Bodog, Greek, and WSEX. Betphoenix Customer Service is #1. The only gripe about this book is the sometimes excessive juice and the late posting of their tennis lines.
                              Comment
                              • Ryangene
                                Restricted User
                                • 12-04-08
                                • 3381

                                #16
                                I have NEVER had any issues with BETPHOENIX them and with them giving away free money for the NCAA Tournament they made up for things.
                                Comment
                                • Rollins08
                                  SBR MVP
                                  • 04-20-07
                                  • 1337

                                  #17
                                  There are way better books to use. I just don't see the point in going with these guys. There are books out there like betjam and 5dimes that really are so solid that there's no point in going anyplace else.
                                  Comment
                                  • doublek1229
                                    SBR Hustler
                                    • 03-31-10
                                    • 93

                                    #18
                                    I am going to be sticking with BP until they give me a reason not to.
                                    Comment
                                    • Toit
                                      SBR Sharp
                                      • 03-10-09
                                      • 451

                                      #19
                                      Nice soccer odds.
                                      I am currently working through the roll over of a SBR free bet and if I manage to win something and receive a pay out I'll probably deposit straight after I receive the money.
                                      Comment
                                      • Glitch
                                        SBR Posting Legend
                                        • 07-08-09
                                        • 11795

                                        #20
                                        finally. was wondering where you betphoenix reps have been.

                                        positive- their casino is the most legit ive ever played online. feels real.
                                        Comment
                                        • Toit
                                          SBR Sharp
                                          • 03-10-09
                                          • 451

                                          #21
                                          Originally posted by Glitch

                                          finally. was wondering where you betphoenix reps have been.
                                          Quite a few people with a high number of posts giving their opinion, they can't all be on BP's payroll.
                                          Comment
                                          • pokerpro44
                                            SBR MVP
                                            • 08-20-07
                                            • 3138

                                            #22
                                            i never had any problems with betphoenix.great book.
                                            Comment
                                            • mschild
                                              SBR Hustler
                                              • 02-27-06
                                              • 85

                                              #23
                                              .20 baseball line?
                                              Comment
                                              • iBets
                                                Restricted User
                                                • 03-06-10
                                                • 8

                                                #24
                                                BP

                                                Good stuff. Thumbs up. Very progressive sports book.
                                                Comment
                                                • soli
                                                  SBR MVP
                                                  • 09-10-06
                                                  • 2503

                                                  #25
                                                  Well I'm going to request a $250 payout from a free play promo. I hope it's not a problem..
                                                  Comment
                                                  • diggler420
                                                    Restricted User
                                                    • 04-04-10
                                                    • 121

                                                    #26
                                                    MSCHILD,

                                                    just got off the live chat, guy Derek told me 10cents diff up to 149, 15cents up to 179, and 20cents up to 199, sounds good too me..

                                                    Comment
                                                    • michael1963
                                                      SBR Rookie
                                                      • 10-29-08
                                                      • 41

                                                      #27
                                                      Originally posted by BigDaddy
                                                      they pay very fast with a good method.
                                                      From reading other posts It seems they are still paying out quickly as long as it is not via Moneybookers.
                                                      I have been waiting almost 2 weeks now for my withdrawal although I was quoted 7-10 working days so it is still just within their timescale.
                                                      I suspect they may be using this to try to discourage European customers like me.
                                                      Comment
                                                      • THEGREAT30
                                                        SBR Hall of Famer
                                                        • 10-04-08
                                                        • 8970

                                                        #28
                                                        I have used them before quick payout but did not like the fact that they treat ******** which is a prepaid card like any other credit card. So 1 negative and 1 positive in my experiences and the positive greatly trumps the negative
                                                        Comment
                                                        • Dank_Fire
                                                          SBR MVP
                                                          • 05-13-09
                                                          • 2269

                                                          #29
                                                          I requested a payout via live chat last night. I was told i could get my money by 4o clock let see how this goes....
                                                          Comment
                                                          • tltaylor89
                                                            SBR Posting Legend
                                                            • 06-19-09
                                                            • 19610

                                                            #30
                                                            They payout in a timely fashion they don't hang some lines that other books would.
                                                            Comment
                                                            • Dunder
                                                              Restricted User
                                                              • 10-26-09
                                                              • 3345

                                                              #31
                                                              Aside from them limiting me (despite me losing there), I have never had a problem with any of BetPhoenix family books.
                                                              Comment
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