1. #1
    omer87
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    PremiumTradings seized 153,355 of me ( 66k+87k)

    Hello friends,

    As an agency I have Pinnacle, Sbobet and Maxbet accounts in PremiumTradings.The case I would like to mention is really a long story; but I would like to tell about it shortly.On 15th February of 2017 in the morning, I saw that PremiumTradings seized 265,000€ of me when I logged in to my agency account. They seized the money just by changing the Terms&Conditions in their advance that morning. Spending a long time to take my money back; they said that they could only make a payment of 199,000€ of 265,000€ only if I sign a document which thratens me not to share this case to anyone in any platform worldwide. To take at least 199,000€ of 265,000€ of me; I "HAD TO" sign it.

    Here is the document: http://i.hizliresim.com/p0E6pa.png...

    When PremiumTradings seized 265,000€ of me; I posted a topic in the web forum called "arbusers" where they make advertisements of themselves. The administrator of the forum deleted most of the posts that users complain about the case to PremiumTradings and he stood for PremiumTradings.

    Here is the link of the topic: https://arbusers.com/index.php/topic,4787.0.html...

    PremiumTradings made the payment of 199,000€ in small amounts in 3 weeks. Then I requested them to make the payment of the remaining balance of 66,000€.

    I had also an amount of 87,000€ (total balance of Pinnacle, Sbobet & Maxbet accounts) in my agency accounts other than the amount of 66,000€. I requested to make a withdrawal of 16728,9€ that exists in my Maxbet account and emailed for this last week.

    While I was working on to take my money back (remaining balance of 66,000€); they seized another 87,355€ of me. They closed all my agency accounts today. They seized a total of 153,355€ of me!!!When I ask for why I could not log into my accounts; they do not give any response to me as if they are playing dead.

    http://i.hizliresim.com/1LNJlj.png

    I have clients who have balance in their Pinnacle, Sbobet & Maxbet accounts and I cannot make their payments. PremiumTradings makes me live very though time for 35 days!

    I would like everyone who has accounts in PremiumTradings to ask for this case and also I would like the administrators of the forum to take responsibility to solve this issue as soon as possible.
    Last edited by omer87; 03-21-17 at 05:58 AM. Reason: fixed links

  2. #2
    Optional
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    You appear to have argued this out already on the Arbusers forum that you linked.

    The forum mod just does not agree you have a case and has left 12 pages of you arguing about it rather than being unfair as you claim.


    The basis for your claim is that PremiumTradings changed a rule stating a maximum of 50,000 Euro per day in winnings per player applied.

    I see another user there confirmed that their contract contained that term when issued in 2015.

    This would appear to make your claim moot doesn't it?




    I'm re-posting a response from Premium Tradings rep over there for other readers reference.

    Hi guys,

    About this unpleasant case:

    The user (efeomr) has been operating as an agent through us for quite some time and is familiar with our T&C's (which were updated over a year ago).

    Our rules, as displayed on the website, are very clear and limit the winning amount one can generate daily as is legally required by both our license and AML policy.

    The prevalent article (4.7) reads:

    A customer, either registered directly to PremiumTradings service or via intermediate agent, can win up to EUR50,000 (or equivalent in other currencies) per day.

    The agent generated all his winnings from one single user, and not multiple "users", as he claimed above, during 3 days of activity and as such, the maximum that he could win over such a period was EUR150,000 - which he did.

    The notion that there has been any "seizure" of funds is entirely incorrect for the simple reason that the funds in question were never generated.

    Following on, the agent then asked to withdraw EUR182,000 (his winnings + an additional EUR32,000 he had in his balance) and the payment was processed within a day with the funds being received shortly afterwards.

    Since then, all his questions have been answered politely and promptly and as explained to the customer yesterday, the case has been forwarded to the legal department for further review.

    As a reputable company within the gambling industry, the best we can do for our customers is adhere to both the terms of our license and our T&C's and that is precisely what we have done on this and every other occasion.

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  3. #3
    Alfa1234
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    So...it had been almost 12 hours since their last reply. 6 of those hours, their financial deparment was closed. SURELY you must have gotten an update by now!!! OMG SCAM!

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  4. #4
    omer87
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    PremiumTradings seized 153355 of me

    Hello friends,

    As an agency I have Pinnacle, Sbobet and Maxbet accounts in PremiumTradings.The case I would like to mention is really a long story; but I would like to tell about it shortly.On 15th February of 2017 in the morning, I saw that PremiumTradings seized 265,000€ of me when I logged in to my agency account. They seized the money just by changing the Terms&Conditions in their advance that morning. Spending a long time to take my money back; they said that they could only make a payment of 199,000€ of 265,000€ only if I sign a document which thratens me not to share this case to anyone in any platform worldwide. To take at least 199,000€ of 265,000€ of me; I "HAD TO" sign it.

    Here is the document: http://i.hizliresim.com/p0E6pa.png...

    When PremiumTradings seized 265,000€ of me; I posted a topic in the web forum called "arbusers" where they make advertisements of themselves. The administrator of the forum deleted most of the posts that users complain about the case to PremiumTradings and he stood for PremiumTradings.

    Here is the link of the topic: https://arbusers.com/index.php/topic,4787.0.html...

    PremiumTradings made the payment of 199,000€ in small amounts in 3 weeks. Then I requested them to make the payment of the remaining balance of 66,000€.

    I had also an amount of 87,000€ (total balance of Pinnacle, Sbobet & Maxbet accounts) in my agency accounts other than the amount of 66,000€. I requested to make a withdrawal of 16728,9€ that exists in my Maxbet account and emailed for this last week.

    While I was working on to take my money back (remaining balance of 66,000€); they seized another 87,355€ of me. They closed all my agency accounts today. They seized a total of 153,355€ of me!!!When I ask for why I could not log into my accounts; they do not give any response to me as if they are playing dead.

    http://i.hizliresim.com/1LNJlj.png

    I have clients who have balance in their Pinnacle, Sbobet & Maxbet accounts and I cannot make their payments. PremiumTradings makes me live very though time for 35 days!

    I would like everyone who has accounts in PremiumTradings to ask for this case and also I would like the administrators of the forum to take responsibility to solve this issue as soon as possible.
    Please give support to me in this case and help me in taking my money back. I really need all supoort of the users of this forum.
    Last edited by omer87; 03-21-17 at 06:42 AM.

  5. #5
    omer87
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    Quote Originally Posted by Optional View Post
    You appear to have argued this out already on the Arbusers forum that you linked.

    The forum mod just does not agree you have a case and has left 12 pages of you arguing about it rather than being unfair as you claim.


    The basis for your claim is that PremiumTradings changed a rule stating a maximum of 50,000 Euro per day in winnings per player applied.

    I see another user there confirmed that their contract contained that term when issued in 2015.

    This would appear to make your claim moot doesn't it?




    I'm re-posting a response from Premium Tradings rep over there for other readers reference.
    My maxbet, sbobet and PinnacleSports accounts were active and I still have 87355 euros in these accounts. I wanted to withdraw some money and now they closed all my accounts !!! They have seized my 153355 euros totallyI can't access my accounts and I am concerned about this situation.I have tried to contact them via skype and phone but they never replied. Since I have agency account some of the users of my agency have money in. I am expecting support from everyone. PT has made me fall on hard times and they left me in a difficult situation.Please ask them about this situation. I can't access my accounts !!!

  6. #6
    Alfa1234
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    As I posted in the other forum already...

    A: I believe the agreement stipulated €199 000, as stated numerous times in the other forum.
    B: You yourself said you received this. That case should be closed.
    C: Despite the above, you demand the other €66000 from them, their chat replies to you they have to look into it.
    D: You are a total **** for not even wanting to wait 24hours for an update, before complaining on a bunch of forums again.
    E: There is something very weird going on here as the amounts mentioned in the contract you signed, are completely different from the stuff you posted before.
    http://i.hizliresim.com/p0E6pa.png

    We only get half the story, which is your part...and that does not even seem to be correct as there are gaping wholes in it.

    On top of that, it may not be ethical, but you just violated your contract YOURSELF by posting about the matter on a bunch of platforms. That also makes you an idiot.

    Quote Originally Posted by omer87 View Post
    When PremiumTradings seized 265,000€ of me; I posted a topic in the web forum called "arbusers" where they make advertisements of themselves. The administrator of the forum deleted most of the posts that users complain about the case to PremiumTradings and he stood for PremiumTradings.
    This makes you a liar, on top of being a **** and an idiot. Nothing was deleted there. I believe you are trying to extort PT. Nothing you are posting works in your favour right now.

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  7. #7
    omer87
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    alfa1234

    How much do they pay you to defend the PT?

  8. #8
    Alfa1234
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    Quote Originally Posted by omer87 View Post
    alfa1234

    How much do they pay you to defend the PT?
    I hate it when people do that. I hit a nerve and the only thing you can come up with is "you are defending them because they give you money!". Respond to what I posted above with actual arguments instead of accusing me of being paid by them. This only makes you look more like an idiot.

    For the record, I do not get paid by PT.

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  9. #9
    omer87
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    I've given enough evidence.Everyone knows you are PT.

    You defend the PT despite all the evidence.She closed my PT accounts and does not answer me. Where's 153k?

  10. #10
    Alfa1234
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    Ok...so let me get this straight.

    You sign a contract with them. They pay you the money as stipulated in that contract, as you yourself already stated. A few weeks later you demand €66000 extra from them despite signing that contract.

    You then deliberately breach the contract another time yourself by posting about it on a bunch of platforms within 24hours of asking for money to which you have absolutely no right in the first place. And then you are stupid enough to actually show the contract you breached twice by posting about it...and yet you still demand sympathy and help?

    You are delusional.
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  11. #11
    omer87
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    I did not accept that contract. But they threatened me !!!

  12. #12
    dealer wins
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    Why not submit a complaint to SBR and let them look at it independently. I still have no idea exactly whats gone wrong or who is correct even after reading the arbusers thread.

  13. #13
    Optional
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    Quote Originally Posted by omer87 View Post
    My maxbet, sbobet and PinnacleSports accounts were active and I still have 87355 euros in these accounts. I wanted to withdraw some money and now they closed all my accounts !!! They have seized my 153355 euros totallyI can't access my accounts and I am concerned about this situation.I have tried to contact them via skype and phone but they never replied. Since I have agency account some of the users of my agency have money in. I am expecting support from everyone. PT has made me fall on hard times and they left me in a difficult situation.Please ask them about this situation. I can't access my accounts !!!
    If you would like to fill in a sportsbook complaint form SBR can ask PremiumTradings for clarification of what is going on with your additional balance for you.

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  14. #14
    Alfa1234
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    So now you are claiming you never signed the document and they just paid you €199000 out of the goodness of their heart without coming to an agreement with you??

    In essence...they paid you. You waited untill you got the money. You then proceed by complaining on a bunch of forums to get even more money from them and by showing a contract which was never signed to "help" your case.
    You are trying to extort them and you are an idiot. It's best you stop posting now because with every post you are just digging yourself a deeper hole.


    EDIT: I think I may have misunderstood his last post. He DID sign the contract but just never "agreed" to it! HAHAHAHAHAHAHAHAAAAAAAA...take that to a judge buddy, it's a shoo in!!!!
    Last edited by Alfa1234; 03-21-17 at 07:11 AM.

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  15. #15
    Optional
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    @Alfa... no need to harass this guy. He has an awful situation but just needs to be tough and inform his client what the rules are and that his max win was 150k over 3 days.

    BTW, he's obviously talking about not signing the requested NDA to be paid and not speak about this particular problem, not his original agent agreement with PT.

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  16. #16
    omer87
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    Alfa = PT.

    He wants to deflect the subject.Do not worry I'll put more documents.

  17. #17
    jjgold
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    too many unanswered questions

    These cases you never know who to believe
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  18. #18
    Alfa1234
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    I don't mean to harras him. He is trying to extort a reputable company by posting about a dispute in public and smear a company name on forums that are being read by thousands...using illogical arguments and he's demanding sympathy and help while doing it. I think I'm allowed to point out the flaws and errors in the points he's trying to make.

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  19. #19
    omer87
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    Quote Originally Posted by jjgold View Post
    too many unanswered questions

    These cases you never know who to believe
    https://arbusers.com/index.php/topic,4787.0.html
    Subject is too long. All the questions have an answer here.But some messages arbusers deleted !!!

  20. #20
    pellumb341
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    So now you are claiming you never signed the document and they just paid you 199000 out of the goodness of their heart without coming to an agreement with you??
    You are the idiot one Alfa.
    By your logic , why the hell did PT pay 199k if there was a contact signed with the term 50k daily winnings ???
    Why dont PT display the contract containing the 50k daily winning limit ??? It would be the end of the discussion.

    The player is turkish , and as another member of arbuser forum (fairpunter) said : "Its illegal to gamble in Turkey and that is why the player cant do a shit and court PT"
    And of course that the first step would be to get 199k than nothing...After you get 199k , then you request the remaining balance.Whats wrong here ?


    Bottom line :
    1) PT added a rule "50k winning daily limit" just to steal the money
    2) Pt know very well that its illegal to gamble in Turkey and player cant do a shit to court them.Thats why they are not affraid of him.

  21. #21
    Optional
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    Quote Originally Posted by Alfa1234 View Post
    I don't mean to harras him. He is trying to extort a reputable company by posting about a dispute in public and smear a company name on forums that are being read by thousands...using illogical arguments and he's demanding sympathy and help while doing it. I think I'm allowed to point out the flaws and errors in the points he's trying to make.
    I pretty much agree from reading that arbusers thread. But extort is too strong a word. He is trying to fight for money for his client against a rule it sounds like neither of them realized was in place.

    He isn't going to be paid above the 50k/day/player limit but it sounds like he is saying they are holding back additional funds not subject to that rule now, due to him being so publicly loud about it. That's not fair if I am understanding correctly and it's true.

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  22. #22
    Optional
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    Quote Originally Posted by pellumb341 View Post
    Bottom line :
    1) PT added a rule "50k winning daily limit" just to steal the money
    I see a poster saying their contract from 2015 contained the same term.

    Does this not prove the term was there and not just added on the day the OP's client made bets as he claimed?

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  23. #23
    omer87
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    A user wrote this for alfa. (arbusers)

  24. #24
    pellumb341
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    This is from arbuser forum.
    Some people claim to have the 50k daily winning limit and some others to not have it (ironically Alfa1234 does not have the rule and he still defends PT)

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    Re: PremiumTradings seized 265,000€ of me Reply #15 on: February 22, 2017, 12:10:24 AM




    Quote from: dealer wins on February 21, 2017, 10:37:33 PM
    The max win of 50000 per day is in my terms and conditions issued back in 2015. I am a single client not an agent.


    I just checked mine, it's not in there. I'm also a single client.

  25. #25
    omer87
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    Quote Originally Posted by Optional View Post
    I see a poster saying their contract from 2015 contained the same term.

    Does this not prove the term was there and not just added on the day the OP's client made bets as he claimed?

    https://web.archive.org/web/20161105...ions/nolayout/

  26. #26
    Alfa1234
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    Quote Originally Posted by pellumb341 View Post
    You are the idiot one Alfa.
    And of course that the first step would be to get 199k than nothing...After you get 199k , then you request the remaining balance.Whats wrong here ?
    You don't think it's wrong to sign an agreement, have the opposing party hold up their end of the deal and then breach 2 out of the 3 terms in that deal yourself?

    How does pointing that out make me an idiot?

    Regarding the current balance, I am not judging him about that. I merely said obviously the 2 things are closely related because the OP made them that way in his own chat with PT. On top of that, the new dispute seems to have arisen yesterday evening so instead of patiently waiting a day or 2 for a reply he goes on to breach his first deal with them on no less than 2 public forums...which will not help his case at all. It also makes me think he is not within his rights about this new dispute and it definitely makes him an idiot in my eyes.

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  27. #27
    pellumb341
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    "To Arbusers...

    Let me first explain our absence on this forum over the past few days.

    As mentioned in this topic previously, the case in point had been referred to our legal department for review and our policy is not to comment on the situation whilst such proceedings are ongoing.

    We had an agreement in place with the client not to comment on the situation either but he chose to renege on his part of the deal.

    I can confirm that the issue has been resolved in it’s entirety and in order to provide you with full disclosure, there is a copy of the initial correspondence and final resolution with the client posted below. This is the same correspondence that was posted online by the client last week and features the exact terms that were agreed to.

    The 25% risk is incurred by a master agent - not by Premium Tradings. We are just the providers of such accounts. That is why we stress that the T&C’s are there to protect all parties.

    On this occasion, the master agent had absolutely no obligation to pay out anymore than the stipulated 50k per day and it was left to us as the company at the top to do our best to resolve the issue as best we could – which – as it transpires, was at a substantial (and entirely unnecessary) financial loss to ourselves.

    Some users on this forum - who were oblivious to what was actually going on - were quick to assume that our offering to pay the agent in question such a vast amount was somehow an admission of wrongdoing, whereas the reality is we were simply trying to protect the interests of our clients across all levels

    Forums such as this can serve as a terrific medium for a company like PremiumTradings to build a relationship with members of the betting community.

    However, this thread goes to show that a positive reputation forged over many years can be overlooked in favour of an anonymous user who creates an account in order to post incorrect information that serves only to further their own cause.

    Thanks to all of you that didn’t rush to pass judge"


    This is the reply from PT in arbuser forum.
    They get theirselves 25% of clients bets , so in this case they suffered big losses.
    This is the reason why they added out of nowhere the "50k daily winning limit" , in order to no pay him

  28. #28
    Alfa1234
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    You misunderstand that. In this case the OP is the master agent. Not PT.

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  29. #29
    omer87
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  30. #30
    Alfa1234
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    Quote Originally Posted by pellumb341 View Post
    This is from arbuser forum.
    Some people claim to have the 50k daily winning limit and some others to not have it (ironically Alfa1234 does not have the rule and he still defends PT)
    I am not an agent for other clients with them, your point is not valid.

    It's very simple: OP is an agent using PT accounts, catering to other players. He gladly took 25% of his client losses but now that his clients won a huge amount he cannot pay them. He failed to inform those clients of the win limit, which is there to avoid cases and problems like these in the first place, so he is obliged to pay the money himself. Because he does not want to or can't do that, he is trying to blackmail PT into paying the money for him. So...he gladly takes 25% of the losses for who knows how long, but now got bitten in the ass by some big parlay wins and wants PT to take the hit for him.

    About right?

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  31. #31
    omer87
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    Quote Originally Posted by Optional View Post
    I see a poster saying their contract from 2015 contained the same term.

    Does this not prove the term was there and not just added on the day the OP's client made bets as he claimed?
    The user in arbusers forum who confirmed that his contract contained that term when issued in 2015 is also "ALFA". What a shame. He is a real LIAR. He must be working for PT and although he knows that they ara GUILTY, he behaves aggressively to cover their seizure

  32. #32
    Alfa1234
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    Quote Originally Posted by omer87 View Post
    The user in arbusers forum who confirmed that his contract contained that term when issued in 2015 is also "ALFA". What a shame. He is a real LIAR. He must be working for PT and although he knows that they ara GUILTY, he behaves aggressively to cover their seizure
    WTF dude...I did the exact opposite. My quote is in this thread.

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  33. #33
    Optional
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    Quote Originally Posted by Alfa1234 View Post

    I am not an agent for other clients with them, your point is not valid.

    It's very simple: OP is an agent using PT accounts, catering to other players. He gladly took 25% of his client losses but now that his clients won a huge amount he cannot pay them. He failed to inform those clients of the win limit, which is there to avoid cases and problems like these in the first place, so he is obliged to pay the money himself. Because he does not want to or can't do that, he is trying to blackmail PT into paying the money for him. So...he gladly takes 25% of the losses for who knows how long, but now got bitten in the ass by some big parlay wins and wants PT to take the hit for him.

    About right?
    Whether he enjoyed a commission on direct clients or not is irrelevant.

    When Premiumtradings updated those terms of service is the only issue I can see.

    The OP has shown us that there was no such term in November 2016 from archive.org records. But whilst that casts doubt on the PT rep's claim that the terms were updated "more than a year ago" it doesn't really help proving it happened after these bets took place.

    If the OP submits a complaint SBR can certainly ask for clarification of the timeline.

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  34. #34
    Alfa1234
    Alfa1234's Avatar SBR PRO
    Join Date: 12-19-15
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    Betpoints: 4788

    Quote Originally Posted by Optional View Post
    Whether he enjoyed a commission on direct clients or not is irrelevant.

    When Premiumtradings updated those terms of service is the only issue I can see.

    The OP has shown us that there was no such term in November 2016 from archive.org records. But whilst that casts doubt on the PT rep's claim that the terms were updated "more than a year ago" it doesn't really help proving it happened after these bets took place.

    If the OP submits a complaint SBR can certainly ask for clarification of the timeline.
    This assumes OP did not sign a separate contract with PT and it also assumes he never got an updated T&C by email or any other means. I highly doubt this because even an individual client like myself (and I'm not an agent catering to others) had to sign a PDF agreement stipulating a T&C.

    Pointing to an archived web T&C is circumstantial evidence at best.

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  35. #35
    Optional
    Optional's Avatar Moderator
    Join Date: 06-10-10
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    Quote Originally Posted by Alfa1234 View Post
    This assumes OP did not sign a separate contract with PT and it also assumes he never got an updated T&C by email or any other means. I highly doubt this because even an individual client like myself (and I'm not an agent catering to others) had to sign a PDF agreement stipulating a T&C.

    Pointing to an archived web T&C is circumstantial evidence at best.
    And you assume a contract would somehow nullify his clients from adhering to the site's general terms of service, and that PT need to notify him of changes to terms for them to be valid.

    Whereas the documented evidence in archive.org you write off as just 'circumstantial', is actually very compelling that the term did not exist at that time.

    I don't think you work for Premiumtradings but your bias is showing badly now.
    Nomination(s):
    This post was nominated 1 time . To view the nominated thread please click here. People who nominated: arie1985

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