I enquired about their bonus / freeplay or any reward since I have an account with them and have been using it on and off but did not pay too much attention about getting the benefits of the reward system. They explained about the formula but said to be eligible you have to formally choose to be eligible. I request for special consideration for some rewards of my PAST actions. The customer service representative said this was beyond his authority but he would report to the manager.
In 2 days they replied and gave $1,500 freeplays!!
In 2 days they replied and gave $1,500 freeplays!!