Betway

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  • playz
    SBR Sharp
    • 01-31-09
    • 493

    #1
    Betway
    First off they don't have a phone number to call???

    They returned my intial deposit after i won about 140 gbp and said that I was never allowed to wager because I am a US citizen and that the US governement doesnt allow me to gamble. I am in The UK! They took my deposit. Just because I am a citizen I can't play there? That makes no sense. They quotes a rule on their website which makes no sense. They said they restrict players who wager from certain countries. I never bet from the US. I am in the UK.

    They are trying to steal my money and they dont have a freakin phone number and when I email them they wont respond with a number! Bunch of crooks.. so pissed I have to go through this.
  • moonbeam
    SBR MVP
    • 03-02-07
    • 1496

    #2
    Originally posted by playz
    First off they don't have a phone number to call???

    They returned my intial deposit after i won about 140 gbp and said that I was never allowed to wager because I am a US citizen and that the US governement doesnt allow me to gamble. I am in The UK! They took my deposit. Just because I am a citizen I can't play there? That makes no sense. They quotes a rule on their website which makes no sense. They said they restrict players who wager from certain countries. I never bet from the US. I am in the UK.

    They are trying to steal my money and they dont have a freakin phone number and when I email them they wont respond with a number! Bunch of crooks.. so pissed I have to go through this.
    Whats your problem?

    Betways normal buiseness is to steal the money from the players.
    Comment
    • DIF
      Restricted User
      • 08-30-05
      • 648

      #3
      Last 4-5 months betways change their policies. It hit bettors like playing more than $20/ maxbet. 6 months ago BetWay was good but not anymore, they changed their rules a lot lately. SBR was right here many years ago given them a D or F.
      Betway is not a sportsbettingsite anymore, just a casino and poker-site.
      Comment
      • Dunder
        Restricted User
        • 10-26-09
        • 3345

        #4
        Closed my account with Betway about 3 months ago after they re-wrote their rules to justify just about anything.
        Sorry to hear that you lost your winnings but it may save you a lot of trouble in future.
        Comment
        • nenad
          Restricted User
          • 08-12-09
          • 714

          #5
          betway is noway book
          Comment
          • playz
            SBR Sharp
            • 01-31-09
            • 493

            #6
            Can SBR help you think?
            Comment
            • gangeriver
              SBR MVP
              • 12-23-09
              • 2138

              #7
              it is my favorite book. it has got D+ raiting. but this is not important for me.
              Because, europan books raitings is bullshit in SBR

              for example: betsson is "B" What a stupidly...there are lots of people hate the betsson.canceled coupon, stole money, stupid lines,closed account etc...
              Expekt.com is a superb europan book.But it has equal raiting.."B"

              people laugh SBR's ratings in Europe.

              do you like learning real raitings to europan books? look bookmarkersreview.com
              betway's raiting is : 3 (1 to 5)

              Originally posted by playz
              First off they don't have a phone number to call???

              They returned my intial deposit after i won about 140 gbp and said that I was never allowed to wager because I am a US citizen and that the US governement doesnt allow me to gamble. I am in The UK! They took my deposit. Just because I am a citizen I can't play there? That makes no sense. They quotes a rule on their website which makes no sense. They said they restrict players who wager from certain countries. I never bet from the US. I am in the UK.

              They are trying to steal my money and they dont have a freakin phone number and when I email them they wont respond with a number! Bunch of crooks.. so pissed I have to go through this.
              I think, you need to write an e-mail to support@betway.com

              I belive, they can resolve this problem.
              Comment
              • Betway
                SBR Rookie
                • 04-14-10
                • 4

                #8
                Betway’s response to the recent allegations

                This is Betway’s public response to the recent allegations regarding the blocking of duplicate accounts.

                We treat cases of multiple accounts with utmost importance and with the help of our newly-improved fraud detection system we are now more efficient at identifying fraudulent activity.

                Creating multiple accounts is a clear breach of paragraph 1.3 of our terms and conditions and we will of course block accounts that violate this clause. Our terms and conditions also clearly state that in the case of a duplicate account being discovered and closed we will refund the original deposit minus a 10% handling fee.

                We have a quick and helpful support team that is always on-hand to help users who may have forgotten their original account details, and the hard-line that we take on fraudulent account holders will in no way ever affect any legitimate players, whom we will always do our very best to assist.

                As we have said multiple times, we are more than happy to communicate the details of these cases with Sportsbook Review, and we will endeavour to provide a swift and clear response to any query that they may have about any complaint they receive.

                Should anybody have any further questions or comments with regards to their accounts, our support team are on hand to help. Please contact us via our live chat feature on our web site, or alternatively by sending us an e-mail at support@betway.com.
                Comment
                • DIF
                  Restricted User
                  • 08-30-05
                  • 648

                  #9
                  Hello Betway.

                  In my opinion it seems people take another shot on you, with other ip-adresses and other names.

                  This is also used by customers since you limit accounts down to rubbish amounts, what you think about this? off course players still want to play with you because your prices is good, but they cant, bacuse their limits is 3$ /bet.

                  So your situation with multiple accounts is on sort of; your own fault. And you still have no proof if players playing from different ip-adresses with other names.

                  So, how you look at this?
                  Comment
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