BetUS denies promised deposit bonus, cancels legitimate bet as "bad line"

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  • skrtelfan
    SBR MVP
    • 10-09-08
    • 1913

    #1
    BetUS denies promised deposit bonus, cancels legitimate bet as "bad line"
    It never ends with these jokers:

    1) I emailed them to ask about their bonus offers and was promised a 100% free play bonus on deposits up to $1000, and to "contact the person directly" to claim my bonus. The email also said I was free to call if I had any more questions. So I made my deposit of $200 and then emailed the person who offered the bonus. I've been betting online since 1996 and with almost every bonus I've gotten, I simply emailed them afterwards to claim the bonus. The very rare bonus where I had to call directly specifically said "Call us to receive your bonus."

    I emailed them multiple times over the last week or two without a reply, so I finally called and was told I wasn't eligible for the bonus because I had to call before making my deposit. Their email offering me the bonus never said I had to call before making the deposit, it simply said "Contact me directly to claim your bonus." Why this book would give me such a runaround about a stupid $200 deposit, I have no idea, but I guess they have no incentive to give a bonus after they already have your money

    2) I bet Jax St/Austin Peay un147 there yesterday very shortly after they put out their CBB totals. Pinnacle had 146 earlier in the day and gradually dropped their line, Matchbook had 146 at the time I placed the bet, and most other books had 145, so this was in no way a bad line. The game landed on 146. I didn't check my account history for several hours after placing the bet as I was out, and when I got back, instead of it being graded a winner, they canceled it as a "bad line," saying that they meant to put out a total of 147 on the Tennessee Tech game which was the one below it. Here's the SBR line movement history:

    Sports betting and handicapping forum: discuss picks, odds, and predictions for upcoming games and results on latest bets.


    My balance there is really tiny so I'm not out too much, but what sort of jokers call a college basketball total 2 points off from what every book in the world is offering a "bad line?"

    Avoid these crooks like the plague!
  • gambleballs
    SBR Sharp
    • 10-15-07
    • 466

    #2
    ridiculous. seems complaint worthy. With as fast and as hard as the CBB totals market moves, there's no way you can say a line 2 points off is a "bad line"
    Comment
    • tltaylor89
      SBR Posting Legend
      • 06-19-09
      • 19610

      #3
      Betus is a shill of a book they deal dual lines and they use slow pay tactics I dont have time for that
      Comment
      • Vince Lombardi
        SBR Wise Guy
        • 11-23-08
        • 841

        #4
        BetUS blows. Stay away.
        Comment
        • THEGREAT30
          SBR Hall of Famer
          • 10-04-08
          • 8970

          #5
          they are a garbage book, play there and get what u deserve, good day
          Comment
          • skrtelfan
            SBR MVP
            • 10-09-08
            • 1913

            #6
            I suppose I "get what I deserve" for listening to the SBR moderators who said that BetUS has made great strides in improving customer service, which is very clearly not the case in my experience.
            Comment
            • relaaxx
              SBR MVP
              • 06-15-06
              • 3281

              #7
              Originally posted by gambleballs
              ridiculous. seems complaint worthy. With as fast and as hard as the CBB totals market moves, there's no way you can say a line 2 points off is a "bad line"
              file the complaint - hopefully get the bonus that you deserve too.
              Comment
              • blackbeSSt
                SBR Hall of Famer
                • 09-06-08
                • 9398

                #8
                betus can blowme. no need to bet there when there are plenty of other books that are far superior.
                Comment
                • mrbigballs
                  SBR Rookie
                  • 02-10-10
                  • 25

                  #9
                  i have accounts at betdsi,alohasportsbook and bodog never a problem at any of those, i get great bonuses at aloha and dsi and the lines are always fresh and about the same, i can only speek of what i know from them and suggest them to others thanks Mr.bigballs







                  Admin EDIT: Beware of AlohaSportsbook owned by poster. This sportsbook is hosted by Bet33, formerly known as stiff book, ApexSportsbook.
                  Comment
                  • Mike45
                    SBR Rookie
                    • 04-01-10
                    • 3

                    #10
                    Previously I had only read the forum but was not registered. And now there was this need. Play them in properly. If you loose. I want to warn you about their referral program. I myself came to him for the invitation. And they even gave my friend a bonus for inviting me. But when I lost them money, I also invited a friend to try win back, they began to talk to me because my friend introduced during the registration number of another person, not me. It would be possible, but this registration, I friend of mine did with my help, I was beside him and no other facilities, except of course we could not enter.
                    If you still consider the fact that they are bonuses in chat manual, it is clear that some of their employees dishonest, if it is not company policy of course. 3 weeks of negotiations with them, and me and my friend, sending documents or even to nowhere. They are stubborn as goats and reluctantly accept their mistake.

                    Very sorry that I lost money from them, but no more I do not my friends they do not give a penny.

                    And others do not advise it, suddenly something has to change anything to you, and then say that it was like in my case.
                    Comment
                    • tltaylor89
                      SBR Posting Legend
                      • 06-19-09
                      • 19610

                      #11
                      Betus still up to their old tricks.
                      Comment
                      • Chuck Sims
                        SBR MVP
                        • 12-29-05
                        • 3072

                        #12
                        BetUS

                        Originally posted by skrtelfan
                        I suppose I "get what I deserve" for listening to the SBR moderators who said that BetUS has made great strides in improving customer service, which is very clearly not the case in my experience.

                        Next time listen to the posters who have been robbed from these crooks, instead of the laughable claims of "BetUS has made great strides in improving customer service".
                        Comment
                        • mtneer1212
                          SBR MVP
                          • 06-22-08
                          • 4993

                          #13
                          THe only thing that is a sure thing from BetUS is their yearly bikini calendars. Otherwise, they suck.
                          Comment
                          • Justin7
                            SBR Hall of Famer
                            • 07-31-06
                            • 8577

                            #14
                            146 vs 147 is not a bad line. I'd file a complaint.
                            Comment
                            • Climate
                              SBR Sharp
                              • 01-22-07
                              • 345

                              #15
                              Originally posted by THEGREAT30
                              they are a garbage book, play there and get what u deserve, good day
                              The guy did get some bonuses before doing the same exact thing, so why expect different? They do sound like a garbage book, though. That bad line excuse is pure bullhsit. You profited before, be grateful for that, but now it looks like now it may be time to move on. Thanks for the heads up.
                              Comment
                              • andywend
                                SBR MVP
                                • 05-20-07
                                • 4805

                                #16
                                i have accounts at betdsi,alohasportsbook and bodog never a problem at any of those, i get great bonuses at aloha
                                Admin EDIT: Beware of AlohaSportsbook owned by poster. This sportsbook is hosted by Bet33, formerly known as stiff book, ApexSportsbook.
                                MrBigBalls, if you indeed own Aloha Sportsbook as SBR is claiming (and SBR has no reason to make this up), then you have reached a new low trying to sucker people into joining your sportsbook.

                                I checked the SBR rating of Aloha Sportsbook and not surprisingly they are rated D-.
                                Comment
                                • gangeriver
                                  SBR MVP
                                  • 12-23-09
                                  • 2138

                                  #17
                                  they sent me an e-mail. it's about %100 bonus (up to 1000$) but nobody has written good thinks about Betus.
                                  I think, best choice is stay away from betus
                                  Comment
                                  • Raleigh77
                                    Restricted User
                                    • 12-28-09
                                    • 320

                                    #18
                                    why wouldnt you just call them to make sure, especially with their history of shenanigans, or at least call them right after you deposited just to make sure.
                                    Comment
                                    • sportinglife
                                      SBR Rookie
                                      • 04-13-10
                                      • 1

                                      #19
                                      This is my first post, excuse my poor english, i'm italian.
                                      Hello to all, i'm very happy to know that a such site exists. When all players will know this is site, the world (of gambling) will be much better
                                      Well, i also had a bad experience with betus (www.betus.com), not for money amount but for principle and i want to give my contribution:

                                      the 30/3/2010 i made this bet:

                                      Ticket Number:126160697 - 1
                                      Accepted Date: Mar 30, 2010 03:19 PM- EST
                                      Graded Date: March 30, 2010 03:25 PM - EST
                                      Wager Type: DGS
                                      Wager Status: Won
                                      Risk: $10.00 (USD)
                                      To Win Amount: 0 (USD)
                                      Amount Paid: $32.00 (USD)
                                      Description: Mar-30 SUN R2 10.00 USD WIN 2

                                      the racecourse was sunland park, and the winner (Dun On Project) paid 6.4 win, 4.00 place, 3.20 show
                                      My bet was on the winner of the race not place or shown, but they paid me only 32$ (like show).
                                      So i wrote them about that and (after four days) they answers to me that:

                                      Thank you for waiting.

                                      On SUN R2 horse # 2 paid 6.4 win 4.00 place 3.20 show, this is calculated for every $2, we also remind you that what we pay is the final odds of the race, if you have any other question you are welcome the call the racebook at # 1-888-636-5405.
                                      Thank you for your patience.
                                      Regards,
                                      Johnny Russell x2906

                                      I again replied them that i know that and there is an error about winning calculation, and what means 'this is calculated for every $2'.

                                      For me it has to be calculated for every cent! I'm still waiting for a seriuos answer after 13 days!
                                      Fortunately is a small amount, but however i will never play a cent on this bookmaker.

                                      Have a good day
                                      Comment
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