Hello,
I have problem with Bet365 and I don't know what can I do.
When I log in my account I saw that I don't have money. My first thing was that someone stolen my money. When I checked out my transfer money I saw that all money is on poker. I wanted back money on my sports account but I can't.
It was only information about blocked account and contact with support.I spoke with some woman online and sent massage to support. They informed me about reason blocked account. 
It's email:
'' Please be advised that our Network's Central Fraud and Collusion Department has reviewed the matter of your locked poker account, but stands by its decision to keep your account and the funds contained with it frozen following an unsatisfactory explanation for your actions. With evidence from a recent investigation we have concluded that your account has been involved in cohesive play with another poker player of the iPoker Network and all funds regarding this matter will remained locked until a sufficient explanation is provided".
It was a very strange for me, because I play online poker a few years and I see first time someone blocked account. I sent explanation about my game. They told me that my explanation it's not sufficient.
I can't check history game, because my account is blocked. They replay me only above-quoted email. 
I asked them what's correct answer on your question. 
They don't replay. I sent email and told them that they can ask about my person on webside Titanpoker or Partypoker. I've been playing on this webside for a few years. They also don't replay. 
In my opinion they blocked my account because I won money.
I'm not only won money in poker, I also won in sports. I think that was hard nut to crack for them.
Thanks for help
starosta
I have problem with Bet365 and I don't know what can I do.
When I log in my account I saw that I don't have money. My first thing was that someone stolen my money. When I checked out my transfer money I saw that all money is on poker. I wanted back money on my sports account but I can't.
It was only information about blocked account and contact with support.I spoke with some woman online and sent massage to support. They informed me about reason blocked account. It's email: '' Please be advised that our Network's Central Fraud and Collusion Department has reviewed the matter of your locked poker account, but stands by its decision to keep your account and the funds contained with it frozen following an unsatisfactory explanation for your actions. With evidence from a recent investigation we have concluded that your account has been involved in cohesive play with another poker player of the iPoker Network and all funds regarding this matter will remained locked until a sufficient explanation is provided".
It was a very strange for me, because I play online poker a few years and I see first time someone blocked account. I sent explanation about my game. They told me that my explanation it's not sufficient.
I can't check history game, because my account is blocked. They replay me only above-quoted email. I asked them what's correct answer on your question. They don't replay. I sent email and told them that they can ask about my person on webside Titanpoker or Partypoker. I've been playing on this webside for a few years. They also don't replay. In my opinion they blocked my account because I won money.
I'm not only won money in poker, I also won in sports. I think that was hard nut to crack for them.Thanks for help
starosta
