Anyone else getting this message? Can't change my password or anything.
Update: resolved. Pinnacle did nothing wrong.
SportsBettor5
SBR High Roller
01-12-22
108
#2
Ok, someone re-enabled my account.
Comment
SportsBettor5
SBR High Roller
01-12-22
108
#3
Happening again. Very frustrating
Comment
SportsBettor5
SBR High Roller
01-12-22
108
#4
...and I can log in again now.
Comment
Optional
Administrator
06-10-10
64093
#5
Maybe try clearing cookies and temporary files. Might be a corrupt file there somewhere that only gets accessed intermittently.
.
Comment
SportsBettor5
SBR High Roller
01-12-22
108
#6
Originally posted by Optional
Maybe try clearing cookies and temporary files. Might be a corrupt file there somewhere that only gets accessed intermittently.
Thanks but that doesn't help. I am trying to reach their CS to figure out what the heck is going on.
Comment
Optional
Administrator
06-10-10
64093
#7
Originally posted by SportsBettor5
Thanks but that doesn't help. I am trying to reach their CS to figure out what the heck is going on.
Are they not responding? That would be weird from them.
If you think you need some help getting in touch with them feel free to PM me.
.
Comment
SportsBettor5
SBR High Roller
01-12-22
108
#8
Originally posted by Optional
Are they not responding? That would be weird from them.
If you think you need some help getting in touch with them feel free to PM me.
Not responding and the error keeps recurring.
Comment
SportsBettor5
SBR High Roller
01-12-22
108
#9
Pinnacle CS got back to me. Also, I seem to have found a workaround. If anyone else experiences this issue, PM me and I might be able to help.
Comment
Alllllu7
SBR High Roller
11-14-18
111
#10
Is pinnacle still trusted book now?
Comment
SportsBettor5
SBR High Roller
01-12-22
108
#11
Originally posted by Alllllu7
Is pinnacle still trusted book now?
Yes. Recent payouts came through quickly. Note there is a 3x RO requirement (industry standard is 1x) on all deposits, so that's pretty lame.
Also note that they have been brutal with crypto withdrawals. If you withdrawal $X with a stablecoin like USDT or USDC, you should get $X in your account. Instead, Pinnacle hits you with up to $400 in fees per withdrawal. They severely lag the competition in this regard.
That said, those stablecoins seem to deposit the precise amount, which is how it should be.