Can anybody explain the 5dimes cashback program?

[sportsfan12a]

So I asked them if I could get my 15% back last night and they said I wasn't eligible. I hit a bit of a slide and lost money the last month so I just don't get it. They tell me this.

Dear Customer


Thank you for contacting us!

The cash back is calculated using the following formula: (new deposits for the period) - (redemptions for the period) - (current & pending balance) - (accumulated winnings from previous periods) X (rebate percentage) = (cash back award).

So what the heck is that? It starts with new deposits and then only has minus signs after it so does it mean if you don't make a new deposit in the period you can't get a cashback? I think 5Dimes is still a fantastic book but this cashback thing is REALLY confusing. (to me at least)

[ringemup]

u basically have to be a losing player to get the 15%, same story over here. i worked mi balance into the 20K range n took sum payouts off deposits less than 100. but in the months after that i lost a lot too but if u still got paid out more than u put in, they will not give you nothin. not worth asking a 2nd time if u kno ur positive. honestly its not a program i think u want to rely on too much after all getting anything bak depends on u losing a lot o money.

[bachngocduong]

u basically have to be a losing player to get the 15%, same story over here. i worked mi balance into the 20K range n took sum payouts off deposits less than 100. but in the months after that i lost a lot too but if u still got paid out more than u put in, they will not give you nothin. not worth asking a 2nd time if u kno ur positive. honestly its not a program i think u want to rely on too much after all getting anything bak depends on u losing a lot o money.

THAT RIGHT 15% YOU LOST
if you won you have nothing

[Climate]

If you are up over the life of your account you can't get any bonuses until you lose enough to be down over the life of your account.

That's the answer to that one.

[tltaylor89]

Why take a bonus when the -105 is more profitable?

[Pecos Bill]

[tltaylor89]

It works just like thee bonus programs once youre up youre not getting anything else