paddypower - so much for online booking

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  • vataf
    SBR Rookie
    • 01-10-10
    • 2

    #1
    paddypower - so much for online booking
    System
    Welcome to SportsBook Live Help
    System
    Glyens has joined this session!
    System
    Connected with Glyens
    System
    Welcome to Live Help. My name is Glyens. How can I help you?
    Customer
    Hello Glyens
    Customer
    Maximum bet exceeded.
    Customer
    I receive this message on any bet .
    Agent
    Hi
    Customer
    Why ?
    Customer
    Stefan Vatafu , username: vatafu
    Agent
    Ok well you will need to contact our Dial-a-Bet department to place your bet then as each bet is taken on its own merit.
    Customer
    Do you mean I need to call everytime I want to place a bet ?
    Agent
    If you receive this message online the only other option is to call your bet in over the phone
    Customer
    I'm receiving this message on any bet,
    Customer
    So what's the purpose of having an online bookmaker if one cannot place a bet online ?
    Agent
    Ok the only way you can place a bet is over the phone
    Agent
    As I said earlier each bet is taken on its own merit and to protect liability our traders may restrict bets online.
    Customer
    Well I haven't placed a bet yet
    Customer
    I registered and made a deposit
    Customer
    At the time I registered I could see the limits of any bet
    Customer
    Now is like you limited my account to 0
    Customer
    And this after I made a deposit
    Agent
    There is not much more that I can tell you if you are receiving this message other than call our Dial-a-Bet service to place your bet.
    Customer
    So much for the online booking
    Agent
    I'm sorry I can't help you further
  • vataf
    SBR Rookie
    • 01-10-10
    • 2

    #2
    I registered my account
    At the time I registered I could placed bets and see the limit on any bet

    A couple of hours later I made a deposit of 500€ , after which I couldn't place any bets since now every bet I try to place is hit with the message: Maximum bet exceeded.

    So basically they limited my account to 0 without placing a bet

    When questioned the support answered I need to call them to place a bet

    So what's the purpose of having an online bookmaker if one cannot place a bet online ?
    Comment
    • Hareeba!
      BARRELED IN @ SBR!
      • 07-01-06
      • 37279

      #3
      That's what's known as an Irish joke
      Comment
      • trumpdown
        SBR Wise Guy
        • 01-21-09
        • 755

        #4
        Originally posted by Hareeba!
        That's what's known as an Irish joke
        A sick joke at that. What if your purpose was to place a bet in-play? Don't tell me you have to call in a bet for this too. You should withdrawl, but before you do try and talk to a manager and get to the reasoning. Could be some kind of error....
        Comment
        • moonbeam
          SBR MVP
          • 03-02-07
          • 1496

          #5
          Originally posted by vataf
          System
          Welcome to SportsBook Live Help
          System
          Glyens has joined this session!
          System
          Connected with Glyens
          System
          Welcome to Live Help. My name is Glyens. How can I help you?
          Customer
          Hello Glyens
          Customer
          Maximum bet exceeded.
          Customer
          I receive this message on any bet .
          Agent
          Hi
          Customer
          Why ?
          Customer
          Stefan Vatafu , username: vatafu
          Agent
          Ok well you will need to contact our Dial-a-Bet department to place your bet then as each bet is taken on its own merit.
          Customer
          Do you mean I need to call everytime I want to place a bet ?
          Agent
          If you receive this message online the only other option is to call your bet in over the phone
          Customer
          I'm receiving this message on any bet,
          Customer
          So what's the purpose of having an online bookmaker if one cannot place a bet online ?
          Agent
          Ok the only way you can place a bet is over the phone
          Agent
          As I said earlier each bet is taken on its own merit and to protect liability our traders may restrict bets online.
          Customer
          Well I haven't placed a bet yet
          Customer
          I registered and made a deposit
          Customer
          At the time I registered I could see the limits of any bet
          Customer
          Now is like you limited my account to 0
          Customer
          And this after I made a deposit
          Agent
          There is not much more that I can tell you if you are receiving this message other than call our Dial-a-Bet service to place your bet.
          Customer
          So much for the online booking
          Agent
          I'm sorry I can't help you further
          Paddypower is a stupid book, but in this case I guess they suspect you to use multiple accounts
          Comment
          • pjesnik24
            Restricted User
            • 11-01-05
            • 1286

            #6
            I thought so too when I first read what happened
            Comment
            • Ruifgalmeida
              SBR MVP
              • 04-23-08
              • 2024

              #7
              LOL what a joke, withdraw and dont come back there are better books
              Comment
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