Pinnacle dispute - KHL- any advice?

[Panekkkk]

Hey all,

So I placed a for-fun bet on Magnatogorsk of the KHL. The bet was -113 moneyline regulation.

The game finished 2-1 in a SO (Mag won). The wager was graded as a LOSS. I was surprised, since it was a ML regulation bet, and hence should have been a PUSH. Pinnacle normally offers the -1/2 for a win in regulation, as in the NHL.

When I contacted customer support they initially said that the bet was regulation, which is why I lost. I countered that any ML bet in hockey in regulation is a push if teams are tied after 60 minutes. I mentioned that no draw option was available.

Customer support then countered saying

"Dear Client,
If there is a draw option offered and the result is a draw, all wagers placed on either side will be graded as a loss.
Kind regards,
Customer Service Department
Pinnacle Sports"

Honestly, I don't recall there being a draw option. And, EVEN IF THERE WAS, a ML bet should have pushed. Otherwise, it's not consistent with all of Pinnacle's other hockey bets.

Any advice? Is this worth filing a dispute or am I in the wrong here??? Does anyone remember if Pinnacle offers draw options in the KHL?

Thx

[magynuck]

Overnights they do not but on game day they also offer 3 way betting. It seems like you
bet the ml in the 3 way which is a loss. Sorry.

[durito]

I've never seen 3 way offered on KHL?

[durito]

Honestly, I don't recall there being a draw option. And, EVEN IF THERE WAS, a ML bet should have pushed. Otherwise, it's not consistent with all of Pinnacle's other hockey bets.

If there was a draw option, then your bet loses. I just don't recall ever seeing this offered, though I could easily be wrong.

[Dunder]

If there was a draw option then the bet is a loss.

Pinnacle normally has two sets of odds for ice hockey:

Regulation time only (including a draw option)
Including OT (i.e. a true ML)

Would suggest you check your "Graded wagers" history. I could check my XML feeds, if you are sure they have made a mistake.

[magynuck]

I am reasonably certain they do but now you are making me think. When I am making
my overnight wagers on European hockey low limits and no 3 way. In the AM game day
most leagues have higher limits and now offer 3 way betting. I assumed KHL did
because I have not noticed they didn't.

[robmpink]

I am 100% certain they have 3 way for KHL. I was reviewing the lines earlier today.

a tie = a loss.

No dispute.


Why make a post saying "Pinny Dispute" before checking the lines tomorrow to see if they have them since u can't remember. Do you think the book will add the 3 way after your inquiry?

[Jaug]

They do offer 3-way betting and spread betting on elitserien, KHL etc.

[durito]

Sweden - Elitserien, Hockey - Wed 12/30
o indicates a circled "bet type" with a lower maximum o indicates a circled "bet type" with a higher maximum
Game Spread Money Line Total Points More
Maximum Wager: 1,000.00 USD 1,000.00 USD 1,000.00 USD
Wed 12/30 2351 Brynäs IF +0.5 -104 +225 OVER 5 -121
10:00 am 2352 Linköpings HC -0.5 -106 -106 UNDER 5 +110
2353 - Draw +357
Wed 12/30 2354 Färjestads BK pk -112 +139 OVER 5 -128
10:00 am 2355 HV 71 pk +102 +154 UNDER 5 +116
2356 - Draw +339
Wed 12/30 2357 Rogle BK pk +104 +159 OVER 5 -104
10:00 am 2358 Djurgårdens IF pk -115 +144 UNDER 5 -106
2359 - Draw +308
Wed 12/30 2360 Skellefteå AIK pk -139 +118 OVER 5 -102
10:00 am 2361 Modo pk +126 +186 UNDER 5 -108
2362 - Draw +325
Wed 12/30 2363 Södertälje SK pk +120 +182 OVER 5.5 +115
10:00 am 2364 Frölunda Indians pk -133 +125 UNDER 5.5 -127
2365 - Draw +311
Wed 12/30 2366 Timrå IK pk -118 +127 OVER 5 -105
10:00 am 2367 Luleå HF pk +107 +172 UNDER 5 -105
2368 - Draw +335


Evidently I am blind. I only bet handicaps and totals though.

[durito]

I am reasonably certain they do but now you are making me think. When I am making
my overnight wagers on European hockey low limits and no 3 way. In the AM game day
most leagues have higher limits and now offer 3 way betting. I assumed KHL did
because I have not noticed they didn't.

These limits are what $50-100?

[magynuck]

Right now they have spread and 3 way moneylines and limit is $1000.