A big thanks to Josh for helping me resolve my recent issue with *******.
I recently sent a ** deposit to ******* and somewhere along the way my deposit disappeared. ******* was originally unresponsive and then once responsive claimed that it must have been stolen by ** so it was not their fault.
I was getting little to no support from ******* and it took me 10+ e-mails just to get any real respone at all. Josh contacted management and helped me get a quick response from them -- they eventually decided to credit my deposit (although shorting it by $90).
Bottom line - I am nearly certain I would have made little to no progress without the help of SBR. Thank you Josh and SBR for helping look out for the players.
Although I was very disappointed with their inital reaction....credit to ******* for eventually doing the right thing too.
I recently sent a ** deposit to ******* and somewhere along the way my deposit disappeared. ******* was originally unresponsive and then once responsive claimed that it must have been stolen by ** so it was not their fault.
I was getting little to no support from ******* and it took me 10+ e-mails just to get any real respone at all. Josh contacted management and helped me get a quick response from them -- they eventually decided to credit my deposit (although shorting it by $90).
Bottom line - I am nearly certain I would have made little to no progress without the help of SBR. Thank you Josh and SBR for helping look out for the players.
Although I was very disappointed with their inital reaction....credit to ******* for eventually doing the right thing too.