Betphoenix is down

[tblues2005]

mtneer I agree this is awful. I do not understand why they have not gotten it fixed yet.

[bettilimbroke999]

Jolivette: *****, we dont do transfer to 5dimes
Jolivette: only matchbook and betfirstclass

Is that like a punchline or was she bein serious?

Either or depending on the answer

[mminkovski]

site is up but I'm being transfered to their "old look". Still better than error messages.

[BGboothA]

Still no racebook! grrrr.

[RickySteve]

How much do they charge for transfers to Matchbook?

[20Four7]

Wow.....That might be the most disturbing thing I've read in this entire thread, and that's saying something.

I'd like to see Richards comment on that.... IN the Nicky thread he was all over he wants action and to see that is very disturbing....

[raddle_snake]

Lonf time maintenence, i think haha! Swith to other la. No use if you keep on staying..

[n1co35]

finally their back on. hope its back on for good.

[GETMONEYKID]

...for now

[droc]

hoping this all all fixed now..........

[AsRequested]

is it down again? for me it doesn't work atm....

[pjesnik24]

down again

[yobinad]

Down again :S

[dmtrader]

Web site is up, but can't sign in.

They have to be significantly under their expected revenue for the weekend. Part of me is angry I couldn't bet there this weekend. another part wonders when they will be up and running again.

[BET THE HOOK]

Monday morning dow again and I am not happy. I tried to log on to make tennis plays early today. I was one of their main supporters all weekend through all this but enough is enough. Also I hope the earlier poster didnt really get threatened with an account suspension. That doesnt sound like them at all and I KNOW Richard would have somebodys ass over a comment like that. I just thought of something kinda funny though, all of our accounts are suspended right now.LOL. Good luck BP getting this all fixed and I will be loyal but cant speak for everyone else.

[peeiempee]

No problems here...using the old version.

[gman2114]

server issues from the usa.

[tblues2005]

bet phoenix needs to come in here and explain to us why so long for? I hope he comes in here soon to clear this up for everyone.

[mminkovski]

such a long downtime can mean only one thing - the whole data center crashed and they did not have a backup servers in another location. Not very smart..........saved a few bucks but lost thousands of revenue.

[DukeJohn]

It is up for me, but it gives me betting system as my option, but directs me to the Old System...

[THEGREAT30]

where does problem seem to occur? I logged in with no problem.

[sdtrader]

same thing for me I can get logged in, but it automatically goes to the old system

[jebe99]

Has anyone had a trouble getting a payout or transfer from BP since this problem with their website?

So far no complaints, but just want to be sure.

[jebe99]

An update on my sunday's book to book transfer request from BP to MB:



Even though BP does not do transfers on sundays, after a frustrating request, one of the supervisors finally made a call to MB and did a manual transfer.

But only for $4000, was told that was the max per week. That was sunday.

Today, I called , and was patched to a manager named Fred, and he apoligized for comments made by one of the supervisors...("Would you like me to suspend your account?"), when I demanded a transfer on sunday, because of the special circumstances that day, which made me feel uneasy.

My take on this whole situation;

Their management and CR seems to be sincere and trying, I'll give them another shot.

[varin18]

Now it's fully working for me

[Dark Horse]

Server not found. Five days and counting. They had build up a lot of goodwill, but it's melting fast. I haven't seen such a long delay in getting a site back up and running.

[lawsofpower48]

ive taken out my money already before the server went down lol... luckily i have back up books

[durito]

i'm getting logged out every 20 seconds

[Stumpage]

i'm getting logged out every 20 seconds

Same.....If I hit "refresh lines", it's adios for me.....

[katstale]

same here. no refresh lol bet stale lol

[spixt]

Fully working

[durito]

i am not even getting enough time to make one bet

[sdtrader]

same here I get to the end to finalize my bet and I get an error message

[sjm5122]

I am having the same problem, by the time it asks for me to type in my confirmation password, I get logged out again.

[sjm5122]

also not getting anyone on live chat