I keep getting url not found aswell.
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On the front page
You guys freak out a lot any time a site is down. BetPhoenix is a solid book, but they have had issues like this from time to time, be it maintenance, DOS attack, etc. They're not taking your money and running.We are giving maintenance to our servers. Sorry for the inconvenience.Comment -
same here...Comment -
sameComment -
We are switching from an international pipe to a local CR redundancy and will have some turbulence over a short period of time. SBR knows our business and has been to the shop that we own. Not going anywhere, and they can vouge for that.Comment -
lol Relax guys, I'm quite sure Phoenix is not riding off into the sunset with your funds. It's annoying and an inconvenience, but it's not the End Game.
Besides, then they would miss out on making thousands off drunken gamblers this coming Football Thanksgiving Thursday.....Comment -
We are experiencing some slight turbulence
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I was with Caribsports for over 2 years, and this only happened one time...On a NFL Sunday! They went out of their way and allowed minimum $5 bets over the phone. They went out of their way not to inconvenience their customers. BetPhoenix is doing nothing to ease the inconvenience.Comment -
They are doing maintenance to there servers on a busy Sat afternoon? WTFComment -
This is not maintenance...our ISP provider is down...we purposely do not use CR INet due to bandwidth requirements on Live Casino etc. We are currently switching to a fall back position using local CR Inet. This was not planned...we do not do maintenance on Sat afternoon. That being said, I don't control the ISP provider, so not much we can do but move to secondary redundant INet sources for now. We run more bandwidth than any other shop in this country, and today unfortunately the pipe was closed.Comment -
sadness here today. depression. thanks match and pinny for hanging in there today. AND i really do feel for Richard, but this is crazyComment -
You folks gotta do read backs when I call in my bets rather than just hang up the phone
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Gotta pay the electric bills.Comment -
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It is now going to be tough to do 2nd half bets during these second half games today. That sure makes it rough.Comment -
Bet phoenix you need to see to it that we get something since we can't get into our accounts. That would be really nice for you to arrange for that for us that cannot get anything in this evening.Comment -
Originally posted by Carseller4That is how you know it's bullshit when they say they are updating their servers. You don't do that on the weekend if you have half a brain.Originally posted by tblues2005Comment -
tblues there is no way they can give all of us something for a problem that is out of their hands. I am sure this is much more of a bitch for them than us. Dont get me wrong,I am not happy either but they are surely working on it right now. Richard and Phil will get this shit fixed and will sleep like babies tonight.Comment -
I don't know about that. I think they are being honest about it. They just didn't have anything to back up with a busy Saturday today.Originally posted by FreeFallComment -
sad to say this is no surpriseComment -
This is too bad...I really like BP,(or maybe they like me as I keep re-upping and keep losing
) As a result, my fallback today is the SBR sportsbook..Thanks for the action - SBR! On a side note, the phones may have been down earlier today but I got a call from a Wagerchief Rep.
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Early this morning.Comment -
still down, calls still not going through.Comment -
I'm getting fed up with this. This s**t just cost me 3K because i couldn't get the bets in.
They're still down and phone lines are down also.
Let's downgrade these guys.Comment -
yeah this sucks...I'm transferring my money to Bookmaker next weekComment -
Live chat works......
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no surprise, another asian sportsbook pulling shady maneuvers.Comment -
If they say the problem is with their ISP, then why have their phone lines been down all day as well?
C'mon! There's obviously more to the story. Like I said in an earlier post, my customers would shipwreck my business if this was the kind of service I offered when they needed it (like on a college football Saturday !).
I just opened up this account and funded it two days ago. It only took that long for me to regret doing business with them.Comment -
I went down.
Maybe an omen to not place anymore wagers.
Try to look at the positive.
However, I do agree with those that have, recently, deposited. Kind of sucks.
Hey Betphoenix, how about some freeplay for those of us that missed out on some college wagering.
I say a 10-20% freeplay would be a fair compensation.
That might be acceptable to those of us that might feel discouraged about not getting on, today.
What do you think?
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An update, or an approximate time BP will be up and running would be nice.Comment -
Guys you need to just suck it up. Transfer your money when they get back up if that's what you want, but there is no way in hell they are going to give out free money because of this. It is piss poor management to do any sort of server switch during the day on a weekend during football season, but it would be downright stupid to give out free plays, etc. because of this. It sucks. We're all pissed. We'll all get over it. I've been at several books in my life and this has happened at more than one, it is not like these are the only guys who have had this issue.Comment -
well, the aproximate time is 30 minutes for about 10 hours... at least sports-1 was up till some 30 minutes ago lolComment -
Only site I have money on and now I'm just boned. Can't get any action all day. sighhhhhhhhComment -
You guys are all a bunch of babies!!!!!!!!!!!
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It is still down....what the f*ck?Comment
