I filled a complain @ 15/10/2009 and got no feeback, so I think it's better to post it on the forum..
screenshot @ 12-10-2009:
screenshot @ 14-10-2009:
In 12-10-2009 I've placed a 100€ bet (live) on Draw @ GIF Sundsvall - Väsby United (1:0) (Handicap). Odd 3.65.
The match ended 1-2, so I won the bet. The bet status was "correct" and I had the 365€ on my account. In 13-10-2009 I've done 3 more bets, everything was still normal.
On 14-10-2009 I've logged in Bet-At-Home and noticed my account had lost 265€. The bet from 12-10-2009 had been voided, and the odd changed to 1.0 instead of 3.65.
more information about the bet (number 1192312, ticket 37).
I've contacted the live chat and was told they were very sorry, but they had a technical problem. I think i'm being scammed. The odd stayed at 3.65 during the time the score was 0-1 (for 3 minutes) when I placed my bet, the odd changed after the home team goal (1-1). I didn't saw any technical issue during the live game..
The match ended 1-2, so I won the bet. The bet status was "correct" and I had the 365€ on my account. In 13-10-2009 I've done 3 more bets, everything was still normal.
On 14-10-2009 I've logged in Bet-At-Home and noticed my account had lost 265€. The bet from 12-10-2009 had been voided, and the odd changed to 1.0 instead of 3.65.
more information about the bet (number 1192312, ticket 37).
I've contacted the live chat and was told they were very sorry, but they had a technical problem. I think i'm being scammed. The odd stayed at 3.65 during the time the score was 0-1 (for 3 minutes) when I placed my bet, the odd changed after the home team goal (1-1). I didn't saw any technical issue during the live game..
screenshot @ 14-10-2009: