Good things about BetPhoenix

[Smurf71]

I got $200 "freeplay" from BetPhoenix and I called in to ask how can I bet this amount on parlays or teasers. Clerk said that I can bet on 4 team parlays or 3 team teasers max. I made 3 team teaser on NFL Sunday and won easily, next day my winnings were gone. As I found out the real answer was 3 team parlays and 2 teams teasers are allowed for freeplay .So CS serice guy just messed up a little. That info can be found on their website, but for a customer it is easier to call in and ask than spend 15 minutes searching their website for the right line.
Anyway , here's what happened next:

I called to Kristy from BetPHoenix staff, they listened to tapes and admited that clerk made mistake. My winnings were credited back to me. Well $180 won't make me any richer or them any poorer, it is a matter of great service, that what it's all about. How many books would do that for their customers? Not many is my guess. So great experience with BetPhoenix here. Good book and great CS.

[Dulak]

I got $200 "freeplay" from BetPhoenix and I called in to ask how can I bet this amount on parlays or teasers. Clerk said that I can bet on 4 team parlays or 3 team teasers max. I made 3 team teaser on NFL Sunday and won easily, next day my winnings were gone. As I found out the real answer was 3 team parlays and 2 teams teasers are allowed for freeplay .So CS serice guy just messed up a little. That info can be found on their website, but for a customer it is easier to call in and ask than spend 15 minutes searching their website for the right line.
Anyway , here's what happened next:

I called to Kristy from BetPHoenix staff, they listened to tapes and admited that clerk made mistake. My winnings were credited back to me. Well $180 won't make me any richer or them any poorer, it is a matter of great service, that what it's all about. How many books would do that for their customers? Not many is my guess. So great experience with BetPhoenix here. Good book and great CS.

ahh wow ... Thats awesome service ... glad you posted this because I only enjoy playing teasers or parlays ... btw is a parley called something different if you say pick 4 teams and play ever differnt combo using 3 teams? (ie 4 trebles) (does it sound like there would be any problem doing that?

[TWEETS]

When I asked CS, he told me anything the software would allow was fine.

[bmw530i]

Tweets on a Freeplay. You can play up to 3 teams on a parlay. Using -200 and +200 Money lines. Also Teasers are only 2 teams on Free plays.

The computer can't figure between free play money and real money. So it will make a ticket but get voided later. Just a heads up for the dudes that would have a shot at a big money line dog parlay and hit. Later to find out it would be void. The Pain ohh the pain......

Your own money you can do as you please.

[tltaylor89]

Stick with straight wagers