Bet365 are SCAMERS!!!
I try to withdrawal 122 EUR more then 30 days. They write me more then 10 letters with stiuped questions, to answer witch I spend my time more then withdrawal cost!
And I still not receive my money!
One of customer support chat is below:
Thank you for contacting bet365 Live Chat. An advisor will be with you shortly.
You are now chatting with Allison E.
Allison E: Hello, welcome to Live Chat. How may I help you?
Oleksandr: Hi! I 4 days try to receved my money!
Allison E: Are you referring to your withdrawal of €122.73?
Oleksandr: Yes!
Allison E: I can confirm it has been sent back to your moneybookers account successfully.
Oleksandr: I just looking to my moneybookers account!
Oleksandr: There no money
Allison E: Please confirm the email address registered on your moneybookers account?
Oleksandr: xxxxxxxt@yahoo.com
Allison E: One moment please.
Oleksandr: And I receved a strange letter from you site about my prevos e-mail
Oleksandr: Dear Mr Frayshtut, Thank you for email. Please could you confirm if your previous email address, yyyyyyyyy@yahoo.com is registered to a MoneyBookers account in your name?
Allison E: Is that account registered in your name?
Oleksandr: I don`t have this MoneyBookers account! It`s only e-mail
Allison E: One moment please.
Allison E: I am contacting the payments department now.
Oleksandr: ok
Allison E: Thank you.
Allison E: Does the email mboxmsh-sasha@yahoo.com have a moneybookers account attached
Oleksandr: No.
Allison E: One moment please.
Oleksandr: I have only one moneybookers account!
Allison E: Does the yyyyyyyyyy@yahoo.com belong to you?
Oleksandr: Yes
Allison E: The funds have been returned to that email address as this is the one registered on the account.
Oleksandr: But I receve letter with request to change my e-mail, and I do tha that
Oleksandr: I deposit money by my moneybookers account!
Allison E: I understand that however the withdrawal has been sent back to the email yyyyyyyyyy@yahoo.com successfully and has not been returned to us, indicating that there is an active moneybookers account attached to it.
Oleksandr: I dont understand you system, I just want to get my money
Allison E: Your money has been returned to your other Moneybookers which is attached to the email address registered under your name.
Oleksandr: How I can get my money now?
Allison E: You will be able to withdraw it from the other moneybookers account that has your email address attached.
Oleksandr: I dont understand!
Allison E: One moment please.
Oleksandr: Please explain, how!
Allison E: One moment please.
Oleksandr: ok
Oleksandr: But how you
Oleksandr: Allison E: I can confirm it has been sent back to your moneybookers account successfully.
Allison E: One moment please.
Allison E: Would you mind if we looked into this further for you and contacted you back tomorrow?
Allison E: I do apologise about this.
Allison E: There appears to have been some confusion regarding this.
Oleksandr: I am waiting 4 days!
Allison E: I know and I am very sorry.
Allison E: We need to go away and look into this for you as a matter of priority.
Allison E: We will contact you back tomorrow regarding this.
Oleksandr: I 4 days receved letters with stiuped questions!
Allison E: I understand your frustration and can only apologise. We need to look into this further in an attempt to resolve the issue.
Allison E: Please accept my apologies for this confusion.
I try to withdrawal 122 EUR more then 30 days. They write me more then 10 letters with stiuped questions, to answer witch I spend my time more then withdrawal cost!
And I still not receive my money!
One of customer support chat is below:
Thank you for contacting bet365 Live Chat. An advisor will be with you shortly.
You are now chatting with Allison E.
Allison E: Hello, welcome to Live Chat. How may I help you?
Oleksandr: Hi! I 4 days try to receved my money!
Allison E: Are you referring to your withdrawal of €122.73?
Oleksandr: Yes!
Allison E: I can confirm it has been sent back to your moneybookers account successfully.
Oleksandr: I just looking to my moneybookers account!
Oleksandr: There no money
Allison E: Please confirm the email address registered on your moneybookers account?
Oleksandr: xxxxxxxt@yahoo.com
Allison E: One moment please.
Oleksandr: And I receved a strange letter from you site about my prevos e-mail
Oleksandr: Dear Mr Frayshtut, Thank you for email. Please could you confirm if your previous email address, yyyyyyyyy@yahoo.com is registered to a MoneyBookers account in your name?
Allison E: Is that account registered in your name?
Oleksandr: I don`t have this MoneyBookers account! It`s only e-mail
Allison E: One moment please.
Allison E: I am contacting the payments department now.
Oleksandr: ok
Allison E: Thank you.
Allison E: Does the email mboxmsh-sasha@yahoo.com have a moneybookers account attached
Oleksandr: No.
Allison E: One moment please.
Oleksandr: I have only one moneybookers account!
Allison E: Does the yyyyyyyyyy@yahoo.com belong to you?
Oleksandr: Yes
Allison E: The funds have been returned to that email address as this is the one registered on the account.
Oleksandr: But I receve letter with request to change my e-mail, and I do tha that
Oleksandr: I deposit money by my moneybookers account!
Allison E: I understand that however the withdrawal has been sent back to the email yyyyyyyyyy@yahoo.com successfully and has not been returned to us, indicating that there is an active moneybookers account attached to it.
Oleksandr: I dont understand you system, I just want to get my money
Allison E: Your money has been returned to your other Moneybookers which is attached to the email address registered under your name.
Oleksandr: How I can get my money now?
Allison E: You will be able to withdraw it from the other moneybookers account that has your email address attached.
Oleksandr: I dont understand!
Allison E: One moment please.
Oleksandr: Please explain, how!
Allison E: One moment please.
Oleksandr: ok
Oleksandr: But how you
Oleksandr: Allison E: I can confirm it has been sent back to your moneybookers account successfully.
Allison E: One moment please.
Allison E: Would you mind if we looked into this further for you and contacted you back tomorrow?
Allison E: I do apologise about this.
Allison E: There appears to have been some confusion regarding this.
Oleksandr: I am waiting 4 days!
Allison E: I know and I am very sorry.
Allison E: We need to go away and look into this for you as a matter of priority.
Allison E: We will contact you back tomorrow regarding this.
Oleksandr: I 4 days receved letters with stiuped questions!
Allison E: I understand your frustration and can only apologise. We need to look into this further in an attempt to resolve the issue.
Allison E: Please accept my apologies for this confusion.