does dsi have the right to do this? feels like robbery

**JoshW** · 10-12-09, 07:28 AM

http://www.sportsbookreview.com/Sportsbook+Complaint.aspx

Feel free to send in a complaint on your issue. If Matchbook doesn't even list DSI anymore, then I can't promise anything can be done, but we will try.

Teamplayer - I know a number of professionals who have played with DSI for years without issue. They certainly can limit, but in general, they are a good out for a number of professional players.

**lawsofpower48** · 10-12-09, 11:12 AM

screw DSI these guys are a piece of shit. ive been waiting for a payout of 1k from them and they have not yet sent shit, its been almost 2 months since i requested a payout and ive been constantly calling them, they keep delaying me telling me they JUST sent it. DO NOT GO WITH THESE GUYS THEY ARE CROOKS

**robertg** · 10-12-09, 02:24 PM

that live chat log is eerily similar to every time i've ever needed anything from bookmaker/dsi from a withdraw to a bonus. "i can't help you, you'll have to talk to the "whatever" department." Ok great transfer me to them..."Can't there not here, you'll have to send and email and we'll back to you within the week."

Truly the least helpful c/s in the industry, not to mention the highest juice.

**capitalist pig** · 10-12-09, 04:58 PM

Originally posted by lawsofpower48

screw DSI these guys are a piece of shit. ive been waiting for a payout of 1k from them and they have not yet sent shit, its been almost 2 months since i requested a payout and ive been constantly calling them, they keep delaying me telling me they JUST sent it. DO NOT GO WITH THESE GUYS THEY ARE CROOKS

I hope this isnt the case with me!

later

**W0lfy** · 10-12-09, 05:10 PM

soooo..... After reading all that, what book would people recommend for people who place larger wagers?

**tomcowley** · 10-14-09, 11:01 AM

So.. this hasn't gotten enough love. Nobody argues that they can't cut you off from future betpoints, but stealing earned points (or effectively stealing by never letting them be redeemed for anything) is a crock.

**capitalist pig** · 10-19-09, 02:54 PM

Im having issues with them too right now,DSI live chat tells me they transfer to The Greek so I call The Greek to make sure and they say they dont accept DSI transfers. I dont trust live chat at this point, so who here knows what A (not Bookmaker) books will take DSI money? Its ridiculous, live chat told me it will cost $100 for the 1st $500 and then it goes up from there. Ok Ill eat the transfer costs to get out.

later

**acarmelo1** · 10-19-09, 03:20 PM

could you post the chat??

**capitalist pig** · 10-19-09, 03:24 PM

Originally posted by acarmelo1

could you post the chat??

I didnt save it.

later

**miektheman** · 10-19-09, 03:27 PM

i gotta add to my story. after this whole saga couple weeks ago, on friday i go to live chat and ask if they trasnfer to matchbook. they say no, diamond does not. then like an hour later i get the email below. they couldnt have helped me when i actually wanted to trasnfer my money. such a crock. i would trasnfer it but would not be worth it now with what im sure will be a 200 dollar fee. booooo dsi. maybe i will trasnfer just to be done with them.

Dear Customer,

Grettings from 2betDSI.com

I wanted to let you know that while we were in the chat I called
Managemnet and ask them if they could authorized a transfer from your
account to matchbook and they agreed. If you are still willing to do so
please contact me into the live help.

If you have any other question or comentary please feel free to contact
us at any time

Kind regards,

Customer Service Department.

**Stumpage** · 10-19-09, 03:48 PM

Originally posted by capitalist pig

Its ridiculous, live chat told me it will cost $100 for the 1st $500 and then it goes up from there.

These guys are completely out of control. Who knew that a $200 transfer fee a couple years back would now be a bargain.....

**acarmelo1** · 10-19-09, 03:51 PM

where is SBR staff??

**Doug** · 10-19-09, 04:39 PM

Originally posted by Marauders

Matchbook will give you the $50 transfer fee in the form of commission on the first transfer you make from WSEX to Matchbook. There is a rollover involved and this was about 2 months ago, so I don't know if they still reimburse the transfer fee.

Marauders

That's all you need. Transfer from WSEX to MB, get the fee covered....leave SHITBOOK WSEX in the rearview mirror forever.

**capitalist pig** · 10-19-09, 07:22 PM

Originally posted by capitalist pig

Im having issues with them too right now,DSI live chat tells me they transfer to The Greek so I call The Greek to make sure and they say they dont accept DSI transfers. I dont trust live chat at this point, so who here knows what A (not Bookmaker) books will take DSI money? Its ridiculous, live chat told me it will cost $100 for the 1st $500 and then it goes up from there. Ok Ill eat the transfer costs to get out.

later

DSI contacted me via e-mail this evening and asked me to call and ask for a certain lady at an extension. This lady made everything right in my situation regarding a payout issue. So Im happy with the outcome overall.

later