What is the reasonable amount of time to wait for a wager to be graded?
Now, I'll preface this statement by admitting that I'm anal about record keeping (what a shocker for me to be anal about something, eh?). I track all my wagers in Excel and I don't like to grade them in my own accounting until they've been graded by the book(s) who took the action. This isn't just a matter of preference either, the longer it takes the book to grade affects what I have available to wager with, obviously.
I've been having unconscionably long waits at one of the books I play with, one with an A- rating on SBR. Wagers in the Big Four sports take 15-30 minutes, and wagers on smaller sports (tennis and golf mostly) are taking at least 4 hours, more often it's closer to 12. I've contacted them via Live Chat and e-mail several times over the past couple weeks, and always been told the matter would be resolved in minutes. Sometimes it is, sometimes I end up waiting another few hours.
My question is what do you think is a reasonable length of time for grading wagers? Should certain sports have an expectation of much longer intervals for grading? Should a person feel guilt over pestering a book several times a week to complain about pending wagers that have been lingering for hours? Do books have a "shit list" that those people go on?
Your thoughts and opinions are most appreciated.
I've been having unconscionably long waits at one of the books I play with, one with an A- rating on SBR. Wagers in the Big Four sports take 15-30 minutes, and wagers on smaller sports (tennis and golf mostly) are taking at least 4 hours, more often it's closer to 12. I've contacted them via Live Chat and e-mail several times over the past couple weeks, and always been told the matter would be resolved in minutes. Sometimes it is, sometimes I end up waiting another few hours.
My question is what do you think is a reasonable length of time for grading wagers? Should certain sports have an expectation of much longer intervals for grading? Should a person feel guilt over pestering a book several times a week to complain about pending wagers that have been lingering for hours? Do books have a "shit list" that those people go on?
Your thoughts and opinions are most appreciated.