All Everygame.eu Issues

[Optional]

Garbage book I hope they go under, sent docs got denied again. They wont tell you why. Stay away from this useless book. Any ideas what I can do about this ? TIA

It's normal for them to act this way. Not much you can do to hurry their stalling up but you should see your funds eventually.

[Httr]

Garbage book I hope they go under, sent docs got denied again. They wont tell you why. Stay away from this useless book. Any ideas what I can do about this ? TIA

[Httr]

I’m still waiting , got an email stating I never sent them. And then got an automated response saying we are looking at the docs. This is frustrating

[dr_seanathan]

it took me 5 business days to verify ID and then they said my ID photo was too blurry (and it was kind of blurry to be fair), I resent a new one immediately and that took another 5 business days, and then I was finally verified. Made my first withdrawal, that took 5 calendar days (not business days and was paid out on a sunday night). Took a long time but I did get paid. Have to wait a few days, maybe a week, before I can make my next withdrawal request (at least in BTC); overall quite cumbersome but I have been paid thus far.

[Httr]

I have tried 3 times over the last several weeks to get my acct verified. Their KYC process is terrible. Same thing they say to everyone photos are blurry etc. Any ideas? Thanks

[Salam]

After another email I got it credited today. Thank you Optional for the help.

[Optional]

Yes they’re giving me the run around.

Understand. They are horrible to deal with and run everyone with any issue around.

I have no special in or contact there anymore but can suggest to avoid live chat and use the support email instead. At least that goes to a more experienced person than a live chat agent. I'd also ask up front if the matter can be escalated to a manager for review. After that the two best places to request help are from bookmakersreview.com and osga.com who both have a sponsorship relationship with them and will be in contact with key Intertops staff who can help with this.

[Salam]

Yes they’re giving me the run around.

[Optional]

Transferred between the casino and the sportsbook. Something glitched and now the money isn't in the casino or the sportsbook wtf?

Are they telling you they cant find it?

[Salam]

Transferred between the casino and the sportsbook. Something glitched and now the money isn't in the casino or the sportsbook wtf?

[krk1030]

Used them for years and never had any issue. Request payouts Monday morning and always come either Wednesday or Thursday.

One small issue earlier this year where they asked for documents I had sent in the past again and they kept telling my it was blurry but after sending it a few times it got approved.

[MT Casings]

Hello!

I recently made an everygame account and did the first deposit bonus. I ran my account up to 23,000 and just completed my bonus. I sent all my verification documents in days ago and now I’m just waiting and waiting. I’ve read some really bad things that they scare people and do not pay. Now I’m worried that is going to happen to me…Is there anyway you could help me with this?

My advice. Be patient. They will almost surely come back to you requesting more photos because you sent them to blurry. The photos could be perfect but they will still claim they cannot read your info. You may have to send them many times before they accept your documents. The process for them can take 2 weeks to a month. You should get paid eventually. I'm not even sure what their max payout is per month is now. You might have to break that 23K up.
This process is very frustrating and it's why many players have left them in the dust. Their withdrawal process is in the stone ages versus their competition. Again, try not to do anything to piss them off and be patient, you will very likely get the cash.

[Caleb69]

Hello!

I recently made an everygame account and did the first deposit bonus. I ran my account up to 23,000 and just completed my bonus. I sent all my verification documents in days ago and now I’m just waiting and waiting. I’ve read some really bad things that they scare people and do not pay. Now I’m worried that is going to happen to me…Is there anyway you could help me with this?

[Caleb69]

Hello!

I recently made an everygame account and did the first deposit bonus. I ran my account up to 23,000 and just completed my bonus. I sent all my verification documents in days ago and now I’m just waiting and waiting. I’ve read some really bad things that they scare people and do not pay. Now I’m worried that is going to happen to me…Is there anyway you could help me with this?

[2Sweeet]

It is the old Intertops

Great, then he should be able to get help if he is on the up and up.

[2Sweeet]

I just looked at OSGA and they have them highly rated. Contacting OSGA is your best option if you ask me. If they don't reply contact me.

[Optional]

It is the old Intertops

[2Sweeet]

I may be crazy but I think this book was the old Intertops which went way downhill over the years.

You should be able to get help from OSGA with this outfit if not PM me an I can reach out to OSGA owner and know him well he had a partnership with this brand in the past.

[Optional]

They don't have any license or regulator, and their terms say any disputes shall be settled in a court in their jurisdiction (not sure where that is these days). So there is not really much you can do as far as forcing them to do anything.

bookmakersreview.com or osga.com have dispute services that handle unlicensed bookmakers and might be worth a try.

[Thefix13]

Everything is a scam according to these boards. Everygame is known to have a pretty annoying kyc process but if they asked for ALL that over and over maybe just maybe there is a reason.

[Spacedweller]

Everygame is a Scam

I have had an Everygame account for several years and have always had an insanely difficult time withdrawing (KYC process usually takes 2-3 months, and I have had to verify my identification 3 separate times, and they required 4 different proof of addresses and two forms of government issued photo identification that they always claim is blurry until you resend). Most recently, I did make a couple of successful withdrawals a month or two ago. Since then, I have been using the account sparingly (but making sure to place a few bets regularly to not be a dormant account) mainly waiting for some futures bets to settle, so I can withdraw the winnings and never have to deal with everygame again. Then, I tried to log onto my account, and I was notified that it was deactivated even though I had large sums of money tied up in pending bets. They will not give a reason for deactivation, and there are no valid reasons for one. They are completely unresponsive to my e-mails, and I have a feeling they are just going to take my money. Does anyone have any advice on what to do to get my money from that account? I am thinking about taking some pretty drastic actions.

[Ryan Lewer]

Thanks for insight! Sounds like I just made a few donations then.

[CanuckG]

Worst book ever. Took 4 months to get out 5k

[daddypoker23]

Terrible book avoid at all cost.

many delays on blurry pictures even after I got approved (took several weeks) after about a month withdrawing the max each week they ask for more identifcation. after weeks to finally get approved again (they take 3-4 business days to replay) got approved. and now today there asking me before they approve my next withdrawl that they notice am betting at a different state which is B.S never even use the account to bet anymore. Think it was just a auto response to delay further. Crossing my fingers to get rest of my money.

The only thing that gave me confidece they will eventually pay is because they cut my limits to 100. Why cut limits if your not going to pay?

[smellypete67]

Got greedy going for the max bonus, now you will indeed be grinding. Not really sure why people ask for advice and then still take the maximum chance.

I got treated too well by bookmaker and betonline who don't actively try to scam their players, and now I've had a taste of the harsh reality of the C-tier offshores.

[Thefix13]

Update 1 week after signing up to Everygame to grind the bonus:
They cut my limits so I can only bet up to $100 on every market. They obviously did this to try to stop me from completing my $24000 rollover. These clowns are such a joke.

Got greedy going for the max bonus, now you will indeed be grinding. Not really sure why people ask for advice and then still take the maximum chance.

[smellypete67]

If you see fire and hear people shouting, don’t run in that direction…

Update 1 week after signing up to Everygame to grind the bonus:
They cut my limits so I can only bet up to $100 on every market. They obviously did this to try to stop me from completing my $24000 rollover. These clowns are such a joke.

[tennelson55]

Any updates on getting your money back? I want to sign up at everygame to grind the 1k deposit bonus, but now I'm second guessing..

If you see fire and hear people shouting, don’t run in that direction…

[smellypete67]

They are not..I opened an account on November 2023. I requested my first withdrawal and they requested prof of address and ID. I provided all. After 5 days again they told me photos are not clear. I had to resend and wait another 5 days. Next response was your account has been closed because you are from NJ. On the meantime, they let me deposit and bet. They did not have any issues, but when i asked to withdraw my winning 4,000$ they closed my account for that bs excuse. I am still trying to get my money back but no luck...STAY AWAY FROM THIS WEBSITE!!!

Any updates on getting your money back? I want to sign up at everygame to grind the 1k deposit bonus, but now I'm second guessing..

[Thefix13]

Once i got an excuse that covid is the reason for slow down in payments you just had to know things were only going to get worse. Made it seem like the money was being transported by a donkey through the Himalayas.

[Optional]

They are not..I opened an account on November 2023. I requested my first withdrawal and they requested prof of address and ID. I provided all. After 5 days again they told me photos are not clear. I had to resend and wait another 5 days. Next response was your account has been closed because you are from NJ. On the meantime, they let me deposit and bet. They did not have any issues, but when i asked to withdraw my winning 4,000$ they closed my account for that bs excuse. I am still trying to get my money back but no luck...STAY AWAY FROM THIS WEBSITE!!!

It's like they either only have one staff member, or everyone that does work there uses the same "how to mess people around" playbook.

They no longer hold any license that I know of, so there isn't much place to turn to help get a fair hearing anymore.

As I said months ago. Circling the drain.

does it say they dont take ppl from NJ?

There are no terms shown on the signup page.

And they have a drop select box that puts a green tick next to New Jersey addresses as allowed when selected as signing up.

And then allowed him to join and deposit.

But even if you think a hidden term should over ride all that, do you think him having played from New Jersey means they can steal a deposit anyway!?

[Ksherm]

does it say they dont take ppl from NJ?

[filis1]

Everygame stay away!

Has anyone played and cashed at Everygame lately? Are they still a solid book? Reputable? Thanks!

They are not..I opened an account on November 2023. I requested my first withdrawal and they requested prof of address and ID. I provided all. After 5 days again they told me photos are not clear. I had to resend and wait another 5 days. Next response was your account has been closed because you are from NJ. On the meantime, they let me deposit and bet. They did not have any issues, but when i asked to withdraw my winning 4,000$ they closed my account for that bs excuse. I am still trying to get my money back but no luck...STAY AWAY FROM THIS WEBSITE!!!

[Optional]

Agreed, they always pay.

-1000 odds that Everygame prove you wrong about that at some point.

[Optional]

They’ve fallen way behind and are perishing. Payouts are 2-3 days if you’ve done KYC. That’s 2.5 days slower than all the best books. If you have to KYC, be prepared for a total run around that will last 2 weeks. They will say your photos are blurry. They will say they didn’t get your photos. Every excuse in the book will be volleyed by them. It’s a simple consumer choice and they’ve lost touch with their industry and customer base.

2-3 days is better than I thought.

But the obnoxious and disrespectful way they treat every customer with the BS blurry image or lost email crap to delay shows more than anything else they simply should not be trusted.

I think all regular S&I readers know these people are the type to cut and run with everyone's balances before going broke. Once it becomes inevitable they are going out of business.