Hello Everybody,
My first post here, but I am on scene for a long time. Anyway, my issue is against UK based company Betfred, which 1,5 year ago suspended my account and took away all of my funds. Their reason is that one of the game I played - some russian 2 div football - was found sucspicious and they started "investigation" - with no frame time of closing the case.
And here is my problem - Betfred.uk dont want to hear about anything until IBIA will not finish their check, but I wonder HOW they want to do this since 1,5 years passed already and they did nothing and now we have a war there?
I tried with IBAS, Gambling Commission, and IBIA - no success and with IBIA or IBAS no even a single respond - which keep me a bit frustrated because IBAS is the last one to whom I can address my complain to (apart from a court ofc). I do not want to escalate this case to the court yet, so maybe here I will find a friendly soul, who could advice me how to convince Betfred that they are checking a wrong person and give the money back or at least these coming from other games about which there were no issue?
Thank you for any ideas/ advices!
Mirek
My first post here, but I am on scene for a long time. Anyway, my issue is against UK based company Betfred, which 1,5 year ago suspended my account and took away all of my funds. Their reason is that one of the game I played - some russian 2 div football - was found sucspicious and they started "investigation" - with no frame time of closing the case.
And here is my problem - Betfred.uk dont want to hear about anything until IBIA will not finish their check, but I wonder HOW they want to do this since 1,5 years passed already and they did nothing and now we have a war there?
I tried with IBAS, Gambling Commission, and IBIA - no success and with IBIA or IBAS no even a single respond - which keep me a bit frustrated because IBAS is the last one to whom I can address my complain to (apart from a court ofc). I do not want to escalate this case to the court yet, so maybe here I will find a friendly soul, who could advice me how to convince Betfred that they are checking a wrong person and give the money back or at least these coming from other games about which there were no issue?
Thank you for any ideas/ advices!
Mirek