HiBe careful with https://www.pinupbet131.com/en/ . My account is under additional verification from 3 months.At march I requested a withdrawal of 719 euro.Pinup request additional verification:-16th march one selfie photo, which will show: Your face; the document you used to verify your account in expanded form; screen of an electronic device with an open page of your profile on the Pin-Up website containing your account ID.-20th april - utility bill (utility bill) for payment of utilities to the address indicated as an address on the Pin-up website.-10th may - copy of the contract with the mobile operator for the number indicated in your profile during registration.- 1th june - screenshot of the history of transactions of electronic wallets from which your Pin-Up account was replenished.All request I have sent immediately. As You see Pinup requests single document , checks it a few weeks, and ask another. My account is already verified 3 months, email adress doesnt respond for my messages. Due their rules they should verify my account within 28 days.Last note from Pin-up was : "Please note that documents during additional verification can be considered within 5 working days from the date of their receipt, excluding weekends and holidays". It was was over 2 weeks ago.I found at network 2 other issuses with the same problem with Pin-up from this year (600 euro & 1200 euro)
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The additional verification is very annoying and a sketchy business practice for sure, but they do pay in the end. I have withdrawn a lot on their site without additional problems. During the verification process, I always waited a week after submitting a new document and then contacted the live chat daily to receive a new response from them. The verification took between 1-2 months this way. Other than that, I'm satisfied with them.Comment -
2 months for KYC.
What a way to make sure you lose most new customers.Comment -
So it is not KYC , but preventing the winning customer from being paid.
At end of last year customers wrote about 2-4 weeks verification. In the meantime, unfortunately, much has changed for the worse. A man with 1200 euro balance wrote that He is under verification 4 months. 4 months to check a few documents ? It is already scam practicies.
Also chat support refuses to help with contact with verify dept. Only copy /paste messages like this:
Please note that the communication regarding your verification is carried out exclusively via e-mail. We kindly ask you to wait for a reply. This may take some time. Chat support agents have no influence on this procedure.
Unfortunately verify respond once a month so ....
I still hope to be patiently paid, but I'm more and more afraid that in the meantime the pin-up will stop paying at all.Comment -
Todays request of pin-up verify
Pin-up verify already requested this photo. It was 16th march, and of course I have sent it.Please send one selfie photo, which should show:
- Your face;
- the document used by you for verification;
- screen of an electronic device with an open page of your profile on the Pin-Up website, containing your account ID.
All of the above should be presented in one photo.
Please note - all corners of the document must be visible on the photograph, the data must be well readable and the ID number of your account must be visible.Comment -
Stay away from the pathetic books. Stick to the A plus books like
Youwager and WagerWeb and bookmaker. Others are just garbage and a headache to deal withComment -
I am amazed that anyone would deposit on a site with that sketchy of a nameComment -
Last year, they took the entire 500 e bonus away from me after I complained about them limiting my account right after I made a deposit and just a couple of bets, so that bonus wagering was impossible.
So, at least they are reading this site, and should be aware of your complaint.Comment
