[RESOLVED] Help with a betonline Issue

[ljdethal]

It is possible to think the OP sounds believable, whilst also answering her question about why posters are attacking her as I did.

Get it now pal? Or do you need smaller words to understand what is happening around you?

Now that I’ve read through the whole thread I’ll have to recant my criticism. Spot on. My apologies to you.

[Optional]

Thanks ljdethal

[Patrick McIrish]

Fair enough. You guys definitely know more than me how this works. So in your opinion, assuming i personally did nothing wrong, is my issue pretty much still a dead end?

I'm just very surprised betonline won't even talk to a watchdog site that gives them a A+ rating. That's just not sitting right with me.

I know it's tough but your issue is far from being done with, be patient.

Players want answers yesterday, books want to deal with these things tomorrow, makes it hard for those in the middle trying to mediate.

Don't start counting the money but your case is not over. Hang in there.

[Patrick McIrish]

even if you are not involved which I doubt think of it this way your freind gave you a watch, you pawned the watch, the watch was hot and the rightful owner wants back, your now out the money you got for the watch and now are complain its not fair

Actually the pawn shop is the one who loses in this situation. At least financially.

It's jurisdictional and OCCASIONALLY the pawn shop is able to recoup some dollars but in the great majority of cases they do not.

"Don't accept stolen property next time". Easier said than done.

Ask me how I know this.

[Newbee1985]

Just an update....Dave Mason replied to me on twitter and he said he's going to look into this for me.

Also, I received a personal message on here but evidently can't reply until I reach 40 posts. So to the person who sent the message, don't think I'm ignoring you.

[DontTailMe]

Just an update....Dave Mason replied to me on twitter and he said he's going to look into this for me.

Also, I received a personal message on here but evidently can't reply until I reach 40 posts. So to the person who sent the message, don't think I'm ignoring you.

Dave's a good guy and legitimately cares about customer service.

[Newbee1985]

Just wanted to check in and see if sbrforum has heard back from betonline. I tried to reach Dave Mason on twitter last week and he said he would look into it. I messaged him again yesterday but haven't heard back at all.

This is so frustrating.

[Optional]

Just an update....Dave Mason replied to me on twitter and he said he's going to look into this for me.

Also, I received a personal message on here but evidently can't reply until I reach 40 posts. So to the person who sent the message, don't think I'm ignoring you.

You can pass a message through me if needed before you reach 40 posts.

[Newbee1985]

You can pass a message through me if needed before you reach 40 posts.

Thanks, it wasn't anything urgent though...just someone giving me some advice which i greatly appreciate.

Do you know, though, who at sbrforum was trying to contact betonline on my behalf? I'd like to chat with them if possible.

I'm just beyond frustrated that betonline won't even reply to sbrforum when you guys have graded them as a A+. It feels like, if they won't talk to sbrforum, I doubt they will talk to anyone.

[Newbee1985]

Well i finally got a reply from Dave Mason.

He said

"I tried to help but can't. BOL found there to be Refer A Friend Abuse. 15 linked, referred accounts which is too many"

And then I messaged him back twice and he blocked me.

I still don't know what I did wrong. I was referred to this website. I made a deposit and wagered for over a month. Then account got locked and money stolen. How is this legal?

Is there really nothing that sbrforum can do to help?

[Optional]

Well i finally got a reply from Dave Mason.

He said

"I tried to help but can't. BOL found there to be Refer A Friend Abuse. 15 linked, referred accounts which is too many"

And then I messaged him back twice and he blocked me.

I still don't know what I did wrong. I was referred to this website. I made a deposit and wagered for over a month. Then account got locked and money stolen. How is this legal?

Is there really nothing that sbrforum can do to help?

If Dave Mason said he tried but failed, nothing can be done to change their mind. They think you are part of the referral chain and it's difficult to argue otherwise as a third party.

[Newbee1985]

If Dave Mason said he tried but failed, nothing can be done to change their mind. They think you are part of the referral chain and it's difficult to argue otherwise as a third party.

Can you or sbrforum at least find out why they closed my account and took my money?

Of course I was part of a referral chain since i was referred by someone, but that doesn't mean I did anything wrong. If they don't want customers who are part of a referral chain, why did they supposedly run a contest to see who could refer the most people? Then punish me for being referred.


Also, at the beginning of this thread i was under the impression that my wagers were going to be reviewed to make sure I didn't wager on the same things as the person who referred me and to look at my ip address, etc. Why won't betonline at least give this info to sbrforum?

I mean, they stole my money for being one of 15 people referred because as Dave Mason said, 15 referrals is too many.

[littlekona]

Can you or sbrforum at least find out why they closed my account and took my money?

Of course I was part of a referral chain since i was referred by someone, but that doesn't mean I did anything wrong. If they don't want customers who are part of a referral chain, why did they supposedly run a contest to see who could refer the most people? Then punish me for being referred.


Also, at the beginning of this thread i was under the impression that my wagers were going to be reviewed to make sure I didn't wager on the same things as the person who referred me and to look at my ip address, etc. Why won't betonline at least give this info to sbrforum?

I mean, they stole my money for being one of 15 people referred because as Dave Mason said, 15 referrals is too many.

there are people and advertisers with 100's upon 100's of referrals and they are making nice profits off of it. The difference is they are not trying to scam/defraud the book. You know whats going on and you got caught like most do. Technology Baby! Now stop wasting everones time. Everyone whos been here a bit knows what happened here and everyone knows BOL and Bookmaker are the 2 legit top A+ books in the Universe Its over Kid!

[Newbee1985]

there are people and advertisers with 100's upon 100's of referrals and they are making nice profits off of it. The difference is they are not trying to scam/defraud the book. You know whats going on and you got caught like most do. Technology Baby! Now stop wasting everones time. Everyone whos been here a bit knows what happened here and everyone knows BOL and Bookmaker are the 2 legit top A+ books in the Universe Its over Kid!

Since you seem to have the answers, please tell me what I did wrong, since betonline.ag won't.

Also if there are people with 100's of referrals like you said, why did Dave Mason tell me 15 was too many?

I just want betonline to simply tell me what I did that was wrong or what I did that broke the rules. Seems simple enough. But for 3 months, they haven't said a word and they won't even reply to sbrforum. If I broke the rules, wouldn't they communicate this to sbrforum with some sort of proof?

Also, if you are worried about me wasting your time, the best i can do is advise you to not click on this topic....problem solved.

[DontTailMe]

Since you seem to have the answers, please tell me what I did wrong, since betonline.ag won't.

Also if there are people with 100's of referrals like you said, why did Dave Mason tell me 15 was too many?

I just want betonline to simply tell me what I did that was wrong or what I did that broke the rules. Seems simple enough. But for 3 months, they haven't said a word and they won't even reply to sbrforum. If I broke the rules, wouldn't they communicate this to sbrforum with some sort of proof?

Also, if you are worried about me wasting your time, the best i can do is advise you to not click on this topic....problem solved.

Ugh. It's been explained here ad nauseum. Your buddy definitely did wrong. It's up in the air as to whether you are part of this scam or an innocent bystander who your buddy roped into the scam. But that doesn't matter from BOL's perspective. One rotten apple spoils the whole bunch. What you're asking for will never come because they've made their decision on you and your friend. Dave Mason is one of the most customer-friendly people in the industry. If he can't help, then your case is irretrievably closed.

If you're innocent, then your buddy owes you.

[Sea Turtle]

NewScam85 the games are over. You got caught and its the end of the line!!!

[Newbee1985]

NewScam85 the games are over. You got caught and its the end of the line!!!

Got caught doing what exactly?

SBRforum tried to reach out to betonline to get the story and betonline hasn't gotten back to them in 2 months. Have you thought about why that might be? You would think it would be easy for them to say "this person cheated and broke this rule" or "wagered on this and broke that rule" or "logged in from a bad ip address and broke that rule".

I'm supposed to just accept them stealing my money with literally no explanation of what I did wrong when i know I did nothing wrong?

[Newbee1985]

And yes, I knew i was cheating and breaking all these rules so being the genius that I am, I decided to keep betting with them for over a month just waiting to get caught rather than cash my money out of there. Wow, I'm smart.

[Optional]

Can you or sbrforum at least find out why they closed my account and took my money?

I feel like you have been told why we think they did this, by maybe 10 different people in this thread.

I truly understand that you don't like our answers, but your boyfriend or his friend are the people who have taken advantage of you here. Not the Sportsbook.

Best you could have ever hoped for is for them to show some goodwill toward you as you sound like an innocent victim to them as you did to me.

Go and tell your boyfriend he needs to refund you. Seriously, this is his fault. And if he didn't know what his friend was up to in using you, your boyfriend should go find some new friends who wont take advantage of him too.



I hope you realize that your boyfriend's friend had every opportunity to make sure this did not happen to you. When he decided to withdraw his ill-gotten commissions and set off the review that caught you, he could have very easily warned you to withdraw at the same time. Please go and ask that low life to refund you from his stolen funds. I would love to hear what he has to say. FU dumb victim is my guess of how he will treat you. Go ahead and send him my comments here and see what he says. You will be able to confirm if he is a con man or not from his initial reaction to being challenged.

[Newbee1985]

I feel like you have been told why we think they did this, by maybe 10 different people in this thread.

I truly understand that you don't like our answers, but your boyfriend or his friend are the people who have taken advantage of you here. Not the Sportsbook.

Best you could have ever hoped for is for them to show some goodwill toward you as you sound like an innocent victim to them as you did to me.

Go and tell your boyfriend he needs to refund you. Seriously, this is his fault. And if he didn't know what his friend was up to in using you, your boyfriend should go find some new friends who wont take advantage of him too.



I hope you realize that your boyfriend's friend had every opportunity to make sure this did not happen to you. When he decided to withdraw his ill-gotten commissions and set off the review that caught you, he could have very easily warned you to withdraw at the same time. Please go and ask that low life to refund you from his stolen funds. I would love to hear what he has to say. FU dumb victim is my guess of how he will treat you. Go ahead and send him my comments here and see what he says. You will be able to confirm if he is a con man or not from his initial reaction to being challenged.

Thanks for the comments Optional. Alot of this is news to me. He won't even talk to me or my bf anymore.

So this jerk cashed all of his commissions out and that set of the alarm? If you did speak with betonline, what did they tell you he or I did wrong? It sounds like it was something having to do with him referring 15 people. I'm guessing he committed some kind if fraud?

Like i said, this guy wont talk to me and neither will betonline.

[DontTailMe]

there are people and advertisers with 100's upon 100's of referrals and they are making nice profits off of it. The difference is they are not trying to scam/defraud the book. You know whats going on and you got caught like most do. Technology Baby! Now stop wasting everones time. Everyone whos been here a bit knows what happened here and everyone knows BOL and Bookmaker are the 2 legit top A+ books in the Universe Its over Kid!

I think it's important to stress this part of kona's post. Referring many people is not a problem. Heck, they even held a CONTEST to see who could refer the most people in a certain amount of time. BOL wants you to refer as many potential customers as possible because they're in business to make money.

The problem is when you make fake referrals to receive bonuses.

[Optional]

Thanks for the comments Optional. Alot of this is news to me. He won't even talk to me or my bf anymore.

So this jerk cashed all of his commissions out and that set of the alarm? If you did speak with betonline, what did they tell you he or I did wrong? It sounds like it was something having to do with him referring 15 people. I'm guessing he committed some kind if fraud?

Like i said, this guy wont talk to me and neither will betonline.

I'm sorry this did not work out for you. It's bad for the industry if people like you who feel like they have acted innocently get penalized like this. Dave Mason really is a fair minded person. And if he said to me "I tried, but failed", it would mean to me that he also thinks you sound truthful, and genuinely wanted to help but could not. Without knowing exactly what the friend did it's not possible to argue really. And Dave won't even give SBR much information about other people's accounts (who have not asked SBR for help directly).

The only people you ever want to refer, or take a referral from, are people you trust to never try to scam a bookmaker. Refer a friend connections can cause all sorts of difficulty for people when problems come up.

[Newbee1985]

I'm sorry this did not work out for you. It's bad for the industry if people like you who feel like they have acted innocently get penalized like this. Dave Mason really is a fair minded person. And if he said to me "I tried, but failed", it would mean to me that he also thinks you sound truthful, and genuinely wanted to help but could not. Without knowing exactly what the friend did it's not possible to argue really. And Dave won't even give SBR much information about other people's accounts (who have not asked SBR for help directly).

The only people you ever want to refer, or take a referral from, are people you trust to never try to scam a bookmaker. Refer a friend connections can cause all sorts of difficulty for people when problems come up.

Does sbrforum have a way to find out exactly what this guy did or what rules he broke? Did he make fake referral accounts?

Also, does betonline have any recourse to get their money back from this guy....because I'm sure if they got their money back, then they would pay me. Or can sbrforum assist with this?

I have all of his contact info, phone number, address, etc.



Also, i still don't agree that if 1 person commits fraud or breaks a rule, that a separate person should have money stolen from them.....but at least i am now understanding better why they did this.

[BrickJames]

Never noticed it before. But just enough to make me not penetrate with them. They hold all the cards. Not worth it.

What were you going to do to them?

I doubt you could even find them, not to mention if you did you would be a visitor in their country.

[Sea Turtle]

Have never referred one person to a book through a link or referral program. Never has seemed to make any sense.

Those individuals would be family or friends where we would share the same house,work,etc and log in from same IP since we are close. Superbowl for example could have 20+people in the same house that gamble and I could have referred. Wouldnt that set off alarms like we are cheating?

Just way to risky to make $100 or whatever it is.

[littlekona]

Have never referred one person to a book through a link or referral program. Never has seemed to make any sense.

Those individuals would be family or friends where we would share the same house,work,etc and log in from same IP since we are close. Superbowl for example could have 20+people in the same house that gamble and I could have referred. Wouldnt that set off alarms like we are cheating?

Just way to risky to make $100 or whatever it is.

You make it sound like these books are from back in the primitive days of internet and technology...they have the tools to detect what is legit and what is suspicious activity....shared IP is nothing outside of a basic review in some cases...if your innocent of any wrong doings your fine...i think some here believe everything the OP says here...odds on chance here she or he is lying and knows what gig is got caught like so many complaint posters do and lie and lie...thats what people do..

[Newbee1985]

You make it sound like these books are from back in the primitive days of internet and technology...they have the tools to detect what is legit and what is suspicious activity....shared IP is nothing outside of a basic review in some cases...if your innocent of any wrong doings your fine...i think some here believe everything the OP says here...odds on chance here she or he is lying and knows what gig is got caught like so many complaint posters do and lie and lie...thats what people do..

Yes, we all know you think i am a liar.

Did it ever occur to you Einstein, why betonline isn't communicating with sbrforum to let them know what rule I broke or how I cheated/scammed them, other than supposedly being referred by someone who cheated them (which is probable but even this not confirmed yet)? Sbrforum has been trying to talk to someone there for 2 months.

I know, i know, no manager there wants to waste 5 precious minutes over 2 months to tell sbrforum what I did so that they can explain it to little pea brained kona.

Sorry I'm wasting more of your time little kona.

[BrickJames]

Yes, we all know you think i am a liar.

Did it ever occur to you Einstein, why betonline isn't communicating with sbrforum to let them know what rule I broke or how I cheated/scammed them, other than supposedly being referred by someone who cheated them (which is probable but even this not confirmed yet)? Sbrforum has been trying to talk to someone there for 2 months.

I know, i know, no manager there wants to waste 5 precious minutes over 2 months to tell sbrforum what I did so that they can explain it to little pea brained kona.

Sorry I'm wasting more of your time little kona.

Books never explain to people exactly what they did wrong, they simply inform them that they violated the terms and conditions.

[Sea Turtle]

You make it sound like these books are from back in the primitive days of internet and technology...they have the tools to detect what is legit and what is suspicious activity....shared IP is nothing outside of a basic review in some cases...if your innocent of any wrong doings your fine...i think some here believe everything the OP says here...odds on chance here she or he is lying and knows what gig is got caught like so many complaint posters do and lie and lie...thats what people do..

lol

Take this story out of the mix and look at the situation with the Bet Phoenix group. Doesnt take much for a book to say "multi accounting" so why risk it for a few dollars.

[DontTailMe]

You make it sound like these books are from back in the primitive days of internet and technology...they have the tools to detect what is legit and what is suspicious activity....shared IP is nothing outside of a basic review in some cases...if your innocent of any wrong doings your fine...i think some here believe everything the OP says here...odds on chance here she or he is lying and knows what gig is got caught like so many complaint posters do and lie and lie...thats what people do..

Not only that but it's easily controllable. Why are you giving out your WiFi password to everyone? Cell phone data plans are dirt cheap these days. I keep my wifi closely guarded knowing that I have so much money at stake. And I'm certainly not giving my wifi password to someone who I know I referred to an offshore sportsbook without having a serious discussion with them first.

[DontTailMe]

Books never explain to people exactly what they did wrong, they simply inform them that they violated the terms and conditions.

Yes, exactly this. They don't want to give even the slightest bit of information to cheaters because then they can use that information to cheat better next time.

And they also don't want to waste any further time on accounts which they believe they have dead to rights. You may think it's only 5 minutes, but that invites your next inquiry, and now we're up to 15 minutes, then an hour, and so on... And that's an hour X however many cheating accounts they find. They find it easier to just nip it in the bud and move on.

[littlekona]

Not only that but it's easily controllable. Why are you giving out your WiFi password to everyone? Cell phone data plans are dirt cheap these days. I keep my wifi closely guarded knowing that I have so much money at stake. And I'm certainly not giving my wifi password to someone who I know I referred to an offshore sportsbook without having a serious discussion with them first.

think about legal USA that promote refrals and watching together and then think of Teams they sponser and Stadiums with 50K people and bars near with shared WIFI. Its just not about the shared IP its about the books having Tech to spot the cheats. This persons story about a boyfriends friend is a dime a dozen Im just surprised she didnt say she is a single mom( The Prop Complaint Gal did that while back hahah) if she is a gal for more sympathy LOL

[DontTailMe]

think about legal USA that promote refrals and watching together and then think of Teams they sponser and Stadiums with 50K people and bars near with shared WIFI. Its just not about the shared IP its about the books having Tech to spot the cheats. This persons story about a boyfriends friend is a dime a dozen Im just surprised she didnt say she is a single mom( The Prop Complaint Gal did that while back hahah) if she is a gal for more sympathy LOL

I'm sure it is about more than IP address, but that stadium wffi is obviously a completely different animal than my private wifi at home. I'm still not taking ANY chances with my money being kept by unregulated companies offshore when it comes to that. Why take that unnecessary risk?

[Newbee1985]

think about legal USA that promote refrals and watching together and then think of Teams they sponser and Stadiums with 50K people and bars near with shared WIFI. Its just not about the shared IP its about the books having Tech to spot the cheats. This persons story about a boyfriends friend is a dime a dozen Im just surprised she didnt say she is a single mom( The Prop Complaint Gal did that while back hahah) if she is a gal for more sympathy LOL

Actually i am a single (seperated) mom, but that is irrelevant here. Not sure why you bring that up either. Would it help if I can cancer too? God, you're truly an idiot. But if you think i am lying again, i'm sure Optional or whoever is working on my case here can look me up online. I'm not hard to find.

I'm not looking for sympathy here. I'm looking for either my money that betonline is stealing from me...or at a bare minimum, them to explain to sbrforum what I did that was wrong and against their terms/rules.

Btw, thanks for wasting more of your precious time on my topic. Much appreciated.

[Sea Turtle]

NewScam are you hot? That may help you with some of the BOL guys