BETUS referral hassle

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  • RUNandGun
    SBR High Roller
    • 08-10-18
    • 109

    #1
    BETUS referral hassle
    I referred a friend to BETUS through the email link system who then deposited and started wagering right away. I noticed it said they were still waiting for him to join. I contacted customer service who then told me the following. That I would not get the free wager money for the referral until both of us submitted our IDs. I said why is this the case? They said they require identification before withdraw and for referral free bet credits. I said they sure took my money without ID and gave free bet bonuses on deposits without ID. The policy makes zero sense other than to just to be a hassle so people don't get the referral money. I could understand maybe they could request my ID first, but I don't have any control over what my friend does. He might never win in order to cashout triggering him to upload his ID. This just leaves me f'd with no bonus. Say he wins and does a cashout months later so he uploads his ID. No way BETUS is keeping track and just sends me the bonus. They are a pain in the a$$. I will never refer anyone there again.
  • DroopyDog
    SBR MVP
    • 11-03-16
    • 1255

    #2
    This is used to stop referral abuse. Sucks but it’s not anything out of bounds here
    Comment
    • Crusherrr
      SBR MVP
      • 06-27-16
      • 3651

      #3
      Originally posted by RUNandGun
      I referred a friend to BETUS through the email link system who then deposited and started wagering right away. I noticed it said they were still waiting for him to join. I contacted customer service who then told me the following. That I would not get the free wager money for the referral until both of us submitted our IDs. I said why is this the case? They said they require identification before withdraw and for referral free bet credits. I said they sure took my money without ID and gave free bet bonuses on deposits without ID. The policy makes zero sense other than to just to be a hassle so people don't get the referral money. I could understand maybe they could request my ID first, but I don't have any control over what my friend does. He might never win in order to cashout triggering him to upload his ID. This just leaves me f'd with no bonus. Say he wins and does a cashout months later so he uploads his ID. No way BETUS is keeping track and just sends me the bonus. They are a pain in the a$$. I will never refer anyone there again.
      They have one of the best referral bonuses out there. $500 free play and $500 casino with low rollover if friend deposits $1,000.
      Comment
      • PharaohUB
        SBR MVP
        • 01-23-07
        • 4865

        #4
        It takes less time to upload an ID then create this post. They are doing it to prevent bonus abuse. Throw your buddy $10 to upload his ID. Problem solved.
        Comment
        • Optional
          Administrator
          • 06-10-10
          • 61520

          #5
          Originally posted by RUNandGun
          I referred a friend to BETUS through the email link system who then deposited and started wagering right away. I noticed it said they were still waiting for him to join. I contacted customer service who then told me the following. That I would not get the free wager money for the referral until both of us submitted our IDs. I said why is this the case? They said they require identification before withdraw and for referral free bet credits. I said they sure took my money without ID and gave free bet bonuses on deposits without ID. The policy makes zero sense other than to just to be a hassle so people don't get the referral money. I could understand maybe they could request my ID first, but I don't have any control over what my friend does. He might never win in order to cashout triggering him to upload his ID. This just leaves me f'd with no bonus. Say he wins and does a cashout months later so he uploads his ID. No way BETUS is keeping track and just sends me the bonus. They are a pain in the a$$. I will never refer anyone there again.
          Did they say he had to give ID for you to get paid?

          If they are just asking for yours, don't over think it.
          .
          Comment
          • RUNandGun
            SBR High Roller
            • 08-10-18
            • 109

            #6
            Yes they said his had to also. I uploaded mine. It makes no sense for them to wait for his ID. I can't control him. It also only says the referrer has to have ID on file.
            Comment
            • RUNandGun
              SBR High Roller
              • 08-10-18
              • 109

              #7
              Originally posted by PharaohUB
              It takes less time to upload an ID then create this post. They are doing it to prevent bonus abuse. Throw your buddy $10 to upload his ID. Problem solved.
              I uploaded mine. It just seemed a bit shady when in my account it says its still waiting on him to join meanwhile he already signed up and bet his entire account.
              Comment
              • Optional
                Administrator
                • 06-10-10
                • 61520

                #8
                Originally posted by RUNandGun
                Yes they said his had to also. I uploaded mine. It makes no sense for them to wait for his ID. I can't control him. It also only says the referrer has to have ID on file.
                I suspect that is how it will work in the end too. A pain in ass not knowing for sure but not much use arguing with them more about it now by the sounds.

                Hopefully your mate wins and wants to cashout soon
                .
                Comment
                • RUNandGun
                  SBR High Roller
                  • 08-10-18
                  • 109

                  #9
                  Update. I just got it after talking to a 3rd person. I didn't care about my ID and just that I did everything it says to get the bonus and then some wanted to say oh wait until your friend uploads ID. That and the link is bs it doesn't really track it. All worked out thanks guys. I was also worried for myself wondering if I messed up depositing there with a C rating.
                  Comment
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