Originally posted by Optional
Thank you from the bottom of my heart. Taking your advice...
-
I agree fully. I'm very sorry for losing my cool. I will sit tight. Appreciate you guys more than you know, and respect everything you have said thus far.
Thank you from the bottom of my heart. Taking your advice...Comment -
Any word yet?Comment -
sitting tight as advised. i'm desperate at this point. more like disparate.
<blockquote class="imgur-embed-pub" lang="en" data-id="a/MoJk6eh" data-context="false" ><a href="//imgur.com/a/MoJk6eh"></a></blockquote><script async src="//s.imgur.com/min/embed.js" charset="utf-8"></script>
These were the 74 BCH i deposited the day I went to cash out 67 BCH that has been "confiscated". I'd like the deposits back to say the least. Couldn't afford to send the site that and have them keep it, which is why I went to cash it out in an emergency situation needed it for my day-to-day life.
The other 50 is gone, I completely lost my will to be sane after.Comment -
Please help....Comment -
Are you saying your SBR agent is not helping again?Originally posted by DoubleRedDragon
Email them if you have a problem. But I believe you have been told we are waiting on a Cloudbet manager. Nothing more can be done to help before that happens..Comment -
They are being very helpful thank you, I am sitting tight.Originally posted by OptionalComment -
They just replied on another complaint with this:
They just sent this on another forum, it's absurd. I'm telling you, I got freerolled hardcore. Let's say my account balance was up $30,000. They can then accept my $20,000 deposit and wait until I lose. If I don't
they then freeze the account and take it by force. (this is exactly what they have done to me).
As per the size of my deposits? Very untrue as well smearing by them. You can see all of the BCH deposits here:
Hello efxes,
We've received a reply from Cloudbet Casino and here's what they say:
"1. Cloudbet does not accept players from USA. If USA players attempt to create an account, they see a clear message that their jurisdiction is prohibited.
2. If a player is found to be circumventing our automated checks and connects from a prohibited jurisdiction (such as USA), their account is immediately frozen pending an investigation. In this case, the player in question knowingly and deliberately circumvented our location checks, and was discovered and confirmed to be located in USA. They provided both ID and address proof from USA and also repeatedly attempted to login from USA IP addresses.
That the player is located in the USA is without doubt, and we prohibit all players from USA. That they knowingly and deliberately circumvented our country checks is also without doubt.
3. In accordance with our T&Cs, in these situations we reserve the right to void all bets and return their account balance, up to the sum of their deposits. Furthermore, we reserve the right to confiscate funds in certain cases (such as repeat offenders). We did not confiscate any funds in this case, but instead voided all bets.
4. In this particular case, the customer has already withdrawn more than the sum of their deposits and accordingly we consider the matter closed. If the player offers their consent, we can gladly share transaction hashes of all relevant transactions.
5. Additionally, the player is sharing information and making claims in public web forums (such as this one) that they know to be untrue. For example, the player claims they have provided us with address proof outside of the USA which is untrue. The player has also made other untrue claims - such as the size of their deposits.
6. We continue to have a duty of privacy to the player, so cannot publish information we have that directly contradicts their claims without the player's explicit consent. We can, however, share this with our regulator, or an arbiter with the player's consent. Additionally, if the player would like to consent to us sharing this information with select senior members of the community, we would be happy to do so.
7. If the player wishes to continue their claim, we strongly encourage the player to take their case to Curacao eGaming, of whom will act as an arbiter. We agree to be bound by any ruling they make in this case.
We know the player is creating a lot of noise about this case, and we treat every claim of this nature seriously, but in this situation, the player knowingly tried to circumvent our rules, was caught, has already withdrawn more than their deposit, and is providing false information in public."
Comment -
And again,
This all started because a wager on Benoit Paire was pushed instead of lost due to a retire in the 2nd set about a couple weeks ago. The mis-grade was for about $3,000, while there was $30,000 sitting in the account. The site wanted to say that every bet should be voided from that bet on since I didn't inform the sports team of the mis-grade. So a $3,000 wager should be able to cause all of the action from then on for two days to be voided if my account is $30,000 but the mis-grade is $3,000? They don't want that to come to light, so they are trying to say this is all because I provided my permanent residence address in the USA and this gives them the right to not return my last deposits.Comment -
Your Lucky they gave your most of your deposit back. Cloudbet has freerolled plenty of people BUT this time you caused your own problems here since you knew rule and where using VPN. I really dont understand why as Cloudbet is nothing specail anyway but it is what it is and you will not see any of your winning funds. you handled this whole thing awful BTW which probably was nail in the coffinComment -
This is very annoying. Everyone here knew there was something you weren't disclosing. You wait like weeks in to a thread to give this info?Originally posted by DoubleRedDragon
Come on. I hope you get your money, but you are now not a reliable witness.Comment -
"And again"? This is the first i'm reading of this. Why did you leave this part out? I actually think this information - if true - helps you rather than working against you. But when you aren't completely up front with what transpired, it sounds like you are changing your story and raises suspicion. I'm still on your side, but I have to say this was not smart.Originally posted by DoubleRedDragonComment -
I appreciate you and appreciate this feedback. I've posted about this on so many darn sites, it's hard to keep up with the entirety of the story. I need to sum it up in an article, and i will do that but since I really value SBRForum and I am legit an OG here I've been here forever and I love the place and have always loved the people we love to gamble we love to bet and talk sports. Let me go ahead and share with you every minor step of the way.Originally posted by DontTailMe
I deposited $1,300 to this site on September 17, 2020. A 1 BCH deposit, a 2 BCH deposit, and a 3 BCH deposit
1.25BCH
2BCH
3BCH
https://blockchair.com/bitcoin-cash/transaction/851d956cf13da2de7cf09a1394bcaf7508a71034 4ff678329f51768902280147
I then requested a 6.7 BCH cashout
and a 17.7 BCH cashout
From then, I started depositing back BCH, withdrawing out BCH, and continuing a run up to the moon.
At some point I went on tilt, withdrew everything, transferred it back into BTC, and deposited back some into Nitrogen Sports and some into Cloudbet. In Cloudbet, there was a mis-grade on a BTC bet. I had about $30,000 in Cloudbet, like 3 BTC. The mis-grade was for .26. I continued betting and lost some, and cashed out 2.6 BTC.
I didn't realize the mis-grade was Benoit Paire retiring in the 2nd set was a push instead of a loss. I thought tennis is graded differently in different places so I legit thought it was normal. So I cashed out the BTC after some other bets, total of maybe 2.6 or more. I then turned it back into BCH as you can see me receiving it here:
124 BCH received from transferring back from bitcoin
I then deposit back into my account the BCH in one day, adding on and adding on and adding on to my BCH balance (not because I was losing the entire balance I was just adding on to bets that day, all in less than 8 hours I was just adding onto my balance).
Those final deposits the final day can be found here:
24 BCH
20 BCH
16 BCH
3 BCH
11 BCH
So I deposit 74 BCH since my last cashout maybe something like that. Not sure how that went down but I may have deposited more since my last cashout but THAT DAY I deposited 74 BCH. I went to withdraw 67 BCH just a few hours later, and I noticed there was a negative balance in the BTC. I went to withdraw the 67 BCH remaining in the account looking at the negative -.26 btc balance I figured they'd just take it out of the BCH balance because it was their error they mis-graded the Benoit Paire match after all with the retire in the 2nd set.
Then I receive this:
Hi,
We hope this email finds you well. To uphold high-security standards we kindly request you to send in documents to validate your identity. These security checks have to be done to guarantee the right level of security for both parties involved.
As a part of this security check, we kindly ask you to respond to this e-mail enclosing the following documents.
1) Verify your identity
Provide a digital photograph or scanned colour copy of your government–issued ID card, driving licence or passport that clearly displays:
-Document number (licence number, passport number), your full name and date of birth.
-No black/blurred portions (all details must be in focus)
-All four corners of the document (ie. no cropping)
-Expiry date that has not passed
-Front and back of the licence
2) Verify your address
Provide one digital photograph of a paper utility bill or paper bank/credit-card statement that has been received through the post clearly displaying:
-Your name and address
-An issue date within the last 3 months
-All four corners of the bill/statement (i.e. no cropping)
Acceptable utility bill statements include landline phone (mobile bills are not acceptable), heating, water, electricity, and municipal government correspondence where address and name are shown is also accepted. eg. a letter from your local tax office, police or registry office.
3) A photograph of yourself holding your identification document, as well as a piece of paper that says "Cloudbet" with today's date on it.
Please ensure the photograph is not blurry and clearly shows both documents.
We assure you that we will treat all this information confidentially and it is only for internal use. Once we have received the documents you will not be requested to send the same ones again while they remain valid.
Should you need further assistance regarding this request then please keep the original information of this e-mail when responding to us.
Thank you for your understanding and cooperation.
--
Cloudbet security
Then I send in a ton of documents, using my USA permanent residency I sent in an expired internet bill since I haven't been back there in months and have been in Mexico is the story. Regardless, I deposited 74 BCH and they think I was stealing because of their stupid BTC error, I even deposited $20,000 after they mis-graded the wager, what the heck is wrong with them? Then they sent me this:
I contacted Cloudbet account on Bitcointalk where they have prominent marketing in the bitcoin space where they tend to gain a lot of credibility so they can steal bitcoin and other crypto from the community countless times over. Here's what Cloudbet had to say on bitcointalk personal message:
Hello there, efxes,
I'm sorry to hear, that you've been having some difficulties with your account.
I have followed up on the matter with the Sports and Player Safety team now, and I can provide you with accurate information now.
The relevant team confirm, that the negative balance on your account was due to some bets that were graded as pushed incorrectly although they should have been settled as losses.
Once the bets were graded, you have withdrawn the funds that were incorrectly credited to you, thus the balance became negative as soon as these bets have been regraded accordingly.
Regardless of the negative BTC balance, you continued playing on our website using BCH, without informing our support team or crediting the funds back to your account, thus documentation was requested to verify the account.
Our Player Safety team confirmed, that they have verified your account and emailed you accordingly now, but I'm afraid as you have breached our Terms & Conditions by registering from a prohibited jurisdiction, you will not be able to continue playing on the site in the future.
In this particular email, you are stating that you've also had an account created before you started using this specific account, which means you have breached not one, but two of our terms, thus your account must remain closed, unfortunately.
Thanks for your understanding.
Let me know if there is anything else I can help you with.
Best regards,
Team Cloudbet
So there you have it. As for the other account it's not true. They love to pull that card. I said I might have had an account a few years ago trying out the site but I couldn't remember the email.
They just want to steal the money.
Also see https://medium.com/@drivingforpennie...s-fcbae7016dd0
for the entire transaction history of the account. There was a lot of cashouts, emptying the account, and starting over and depositing. They were waiting for a big deposit to freeroll me and take it if I didn't lose it.Comment -
Things like this happen all the time. If a book misgrades, it can't then void 30k in subsequent winnings. The player might have sent money for that 3k bet. This argument for voiding bets is Mickey Mouse at best.Originally posted by vanzackComment -
Thing is the $30k isn't even winnings. The $30k is the balance I had at the time of a $3k mis-grade. I actually lost money since the mis-grade and had cashed some out too. But the last deposited money was 74 BCH or about $15,000. They want to steal all of that money because theyre saying in the lifetime of the account I have profited more than that- effectively saying they can freeroll any last deposits on a winning account.Originally posted by vampire assassin
And this book has a rating of what on this site? Freerolling winning accounts for five figures?Comment -
Dude, you were caught VPN'ing. The response you posted where they said they were positive of it is pretty clear. You've gotta prove that you weren't in the States to fight this. You've lied continually saying that you weren't in the States using VPN, yet you've made no effort to prove this. Please stop wasting everyones time. Prove what you need to or move on. Theres nothing that we can do for you, nor should do for you. You continually lie.
BTW, how many medium accounts are you going to make on these fake women names with your story?Comment -
Originally posted by RedApples
buddy. There is someone from Bitcointalk making the site and the posts. There's one single medium account.
Beyond that, it doesn't matter if I was VPN'ing or not. If I was in the USA or not. They need to pay the money. I don't care what you say, you're one person. The entire bitcoin community is in an uproar over this. you're opinion is like 5%.
They took the action, they need to pay my last deposits or the balance on the account. Simple. You don't get to freeroll a winning account. You just don't. It's horrible horrible horrible stuff.Comment -
5. Additionally, the player is sharing information and making claims in public web forums (such as this one) that they know to be untrue. For example, the player claims they have provided us with address proof outside of the USA which is untrue. The player has also made other untrue claims - such as the size of their deposits.
6. We continue to have a duty of privacy to the player, so cannot publish information we have that directly contradicts their claims without the player's explicit consent. We can, however, share this with our regulator, or an arbiter with the player's consent. Additionally, if the player would like to consent to us sharing this information with select senior members of the community, we would be happy to do so.
7. If the player wishes to continue their claim, we strongly encourage the player to take their case to Curacao eGaming, of whom will act as an arbiter. We agree to be bound by any ruling they make in this case.
We know the player is creating a lot of noise about this case, and we treat every claim of this nature seriously, but in this situation, the player knowingly tried to circumvent our rules, was caught, has already withdrawn more than their deposit, and is providing false information in public."
Not only that, but when Donttailme just asked you why you left out information you stated that you were 'posting on so many forums'. Yet that information was never put on any forums. You are one of the least forthright people I have seen. Good luck in your smear campaign versus Cloudbet. That's all this is.Comment -
Lol no they aren't. I've seen all of your posts on the different forums. You make up a fake medium account under the name "Natasha Martin", write a bio: Hi, I’m Natasha Martin, an offshore sportsbook scam whistleblower. I call out major sportsbooks that consistently steal player funds from unsuspecting gamblers.Originally posted by DoubleRedDragon
Account literally created in conjunction with you stating that there is an 'uproar'. 1 post by "Natasha Martin" lol, but about you outlining everything just as you did. There is no uproar. It's just you going on different forums like this one, begging for help, largely being told the same thing, and then making this a fake issue with your 1 burner medium account.
Comment -
you FOR SURE work for the site man. you're following this case like a hawk.Originally posted by RedApples
putting you on ignore. Your cases are all a moot point.
Cloudbet took the action, they owe the money. It's a horrible look, ask anyone. No freerolls for winning accounts.
No freerolls of winning accounts.
No freerolls of winning accounts! Stop burying the important stuff in this thread. You're on ignore. Go make another account to shill on for cloudbet. Obviously revealing yourself.Comment -
Your fake Natasha Martin account could've been smarter, just like your VPN'ing.Originally posted by DoubleRedDragon
Photo look similar?
A stock photo vigilante! Coming out in an uproar for you! White knight out of the dark! Love it!
Seriously though. Stop wasting our time. You have been given all of the opportunity to fight the case aside from turning this into a smear campaign.Comment -
Everyone needs to see this post. Need people to stop bumping the thread diverting attention from what is actually going on here. Angle shooting scumbook.
Originally posted by DoubleRedDragonI appreciate you and appreciate this feedback. I've posted about this on so many darn sites, it's hard to keep up with the entirety of the story. I need to sum it up in an article, and i will do that but since I really value SBRForum and I am legit an OG here I've been here forever and I love the place and have always loved the people we love to gamble we love to bet and talk sports. Let me go ahead and share with you every minor step of the way.
I deposited $1,300 to this site on September 17, 2020. A 1 BCH deposit, a 2 BCH deposit, and a 3 BCH deposit
1.25BCH
2BCH
3BCH
https://blockchair.com/bitcoin-cash/transaction/851d956cf13da2de7cf09a1394bcaf7508a71034 4ff678329f51768902280147
I then requested a 6.7 BCH cashout
and a 17.7 BCH cashout
From then, I started depositing back BCH, withdrawing out BCH, and continuing a run up to the moon.
At some point I went on tilt, withdrew everything, transferred it back into BTC, and deposited back some into Nitrogen Sports and some into Cloudbet. In Cloudbet, there was a mis-grade on a BTC bet. I had about $30,000 in Cloudbet, like 3 BTC. The mis-grade was for .26. I continued betting and lost some, and cashed out 2.6 BTC.
I didn't realize the mis-grade was Benoit Paire retiring in the 2nd set was a push instead of a loss. I thought tennis is graded differently in different places so I legit thought it was normal. So I cashed out the BTC after some other bets, total of maybe 2.6 or more. I then turned it back into BCH as you can see me receiving it here:
124 BCH received from transferring back from bitcoin
I then deposit back into my account the BCH in one day, adding on and adding on and adding on to my BCH balance (not because I was losing the entire balance I was just adding on to bets that day, all in less than 8 hours I was just adding onto my balance).
Those final deposits the final day can be found here:
24 BCH
20 BCH
16 BCH
3 BCH
11 BCH
So I deposit 74 BCH since my last cashout maybe something like that. Not sure how that went down but I may have deposited more since my last cashout but THAT DAY I deposited 74 BCH. I went to withdraw 67 BCH just a few hours later, and I noticed there was a negative balance in the BTC. I went to withdraw the 67 BCH remaining in the account looking at the negative -.26 btc balance I figured they'd just take it out of the BCH balance because it was their error they mis-graded the Benoit Paire match after all with the retire in the 2nd set.
Then I receive this:
Hi,
We hope this email finds you well. To uphold high-security standards we kindly request you to send in documents to validate your identity. These security checks have to be done to guarantee the right level of security for both parties involved.
As a part of this security check, we kindly ask you to respond to this e-mail enclosing the following documents.
1) Verify your identity
Provide a digital photograph or scanned colour copy of your government–issued ID card, driving licence or passport that clearly displays:
-Document number (licence number, passport number), your full name and date of birth.
-No black/blurred portions (all details must be in focus)
-All four corners of the document (ie. no cropping)
-Expiry date that has not passed
-Front and back of the licence
2) Verify your address
Provide one digital photograph of a paper utility bill or paper bank/credit-card statement that has been received through the post clearly displaying:
-Your name and address
-An issue date within the last 3 months
-All four corners of the bill/statement (i.e. no cropping)
Acceptable utility bill statements include landline phone (mobile bills are not acceptable), heating, water, electricity, and municipal government correspondence where address and name are shown is also accepted. eg. a letter from your local tax office, police or registry office.
3) A photograph of yourself holding your identification document, as well as a piece of paper that says "Cloudbet" with today's date on it.
Please ensure the photograph is not blurry and clearly shows both documents.
We assure you that we will treat all this information confidentially and it is only for internal use. Once we have received the documents you will not be requested to send the same ones again while they remain valid.
Should you need further assistance regarding this request then please keep the original information of this e-mail when responding to us.
Thank you for your understanding and cooperation.
--
Cloudbet security
Then I send in a ton of documents, using my USA permanent residency I sent in an expired internet bill since I haven't been back there in months and have been in Mexico is the story. Regardless, I deposited 74 BCH and they think I was stealing because of their stupid BTC error, I even deposited $20,000 after they mis-graded the wager, what the heck is wrong with them? Then they sent me this:
I contacted Cloudbet account on Bitcointalk where they have prominent marketing in the bitcoin space where they tend to gain a lot of credibility so they can steal bitcoin and other crypto from the community countless times over. Here's what Cloudbet had to say on bitcointalk personal message:
Hello there, efxes,
I'm sorry to hear, that you've been having some difficulties with your account.
I have followed up on the matter with the Sports and Player Safety team now, and I can provide you with accurate information now.
The relevant team confirm, that the negative balance on your account was due to some bets that were graded as pushed incorrectly although they should have been settled as losses.
Once the bets were graded, you have withdrawn the funds that were incorrectly credited to you, thus the balance became negative as soon as these bets have been regraded accordingly.
Regardless of the negative BTC balance, you continued playing on our website using BCH, without informing our support team or crediting the funds back to your account, thus documentation was requested to verify the account.
Our Player Safety team confirmed, that they have verified your account and emailed you accordingly now, but I'm afraid as you have breached our Terms & Conditions by registering from a prohibited jurisdiction, you will not be able to continue playing on the site in the future.
In this particular email, you are stating that you've also had an account created before you started using this specific account, which means you have breached not one, but two of our terms, thus your account must remain closed, unfortunately.
Thanks for your understanding.
Let me know if there is anything else I can help you with.
Best regards,
Team Cloudbet
So there you have it. As for the other account it's not true. They love to pull that card. I said I might have had an account a few years ago trying out the site but I couldn't remember the email.
They just want to steal the money.
Also see https://medium.com/@drivingforpennie...s-fcbae7016dd0
for the entire transaction history of the account. There was a lot of cashouts, emptying the account, and starting over and depositing. They were waiting for a big deposit to freeroll me and take it if I didn't lose it.Comment -
Dragon gets caught with his hand in the cookie jar and claims he was in the other room all the time.
End of story...Comment -
Lol okay man. they need to return the money I sent them, they accepted the action, they need to pay out.Originally posted by 19th Hole
I sent 74 BCH to Cloudbet in a few hours. I then went to cash out 67 BCH and they freeze the account because of some mis-grades and brute force take the cashouts citing whatever they want.
Say what you want about my whereabouts, I said my piece on that. Doesn't look good for cloudbet..Comment -
Actually looks great for Cloudbet. As much as I want to see players get paid in this situation generally, the way you've gone about it by lying and withholding information and painting an unfair story at every turn, I'd lose a lost of respect for Cloudbet if they paid you off to have you stop smearing them. At this point, that is all you are doing. You've been so unfair, when all you should've done is been forthright and honest and then maybe you would have a chance. Go read through this thread, you had every opportunity to try to do the right thing.Originally posted by DoubleRedDragon
They don't need to pay out, they need to cancel the action and pay out no profits. These are the rules that you circumvented. This is actually the agreement which I showed you Pokerstars agreed to nearly a decade ago. Go read back through all of your posts in this thread. All of the lies and deflection and then seriously think to yourself whether or not someone would actually want to help you at this point. It's literally all lies and flack, poor me, etc.
Cloudbet can't pay you out per their investigation and what turned out. They gave you all of the avenues to get paid, even directing you to the appropriate arbiter. At this point all you are doing is trying to bully and smear them into paying you money which at this point would come out of their pocket, because you were shady and a liar. Imagine a ton of VPN accounts in similar situations such as these. The book should pay out because people broke the rules? Rules that the books need to play by to stay in compliance? All because they hadn't detected the account was using a VPN yet? You're the abuser here. I'm baffled how this type of smear is even being allowed to continue to be perpetrated.
19th hole summed it up pretty well.Comment -
Hey guys. I’m a gambling man.
I’m 100% that red apples is likely the owner of the entire cloudbet site. Sports bettors love taking action. This guy is a weasel.
Cloudbet you are being called out.
Pay the money you owe.
74bch deposited since last cashout. Pay it back.
It’s not about me. It’s about your company vs the public.
Not a choice any more.Comment -
After reading all of your posts I have to side with cloudbet. Very simple you broke the rules. They should make you pay back all of the money you cashed out. You cheated and got caught. End of story.Originally posted by DoubleRedDragonComment -
Honestly this post never gets old. It’s so good.
Originally posted by DoubleRedDragonI appreciate you and appreciate this feedback. I've posted about this on so many darn sites, it's hard to keep up with the entirety of the story. I need to sum it up in an article, and i will do that but since I really value SBRForum and I am legit an OG here I've been here forever and I love the place and have always loved the people we love to gamble we love to bet and talk sports. Let me go ahead and share with you every minor step of the way.
I deposited $1,300 to this site on September 17, 2020. A 1 BCH deposit, a 2 BCH deposit, and a 3 BCH deposit
1.25BCH
2BCH
3BCH
https://blockchair.com/bitcoin-cash/transaction/851d956cf13da2de7cf09a1394bcaf7508a71034 4ff678329f51768902280147
I then requested a 6.7 BCH cashout
and a 17.7 BCH cashout
From then, I started depositing back BCH, withdrawing out BCH, and continuing a run up to the moon.
At some point I went on tilt, withdrew everything, transferred it back into BTC, and deposited back some into Nitrogen Sports and some into Cloudbet. In Cloudbet, there was a mis-grade on a BTC bet. I had about $30,000 in Cloudbet, like 3 BTC. The mis-grade was for .26. I continued betting and lost some, and cashed out 2.6 BTC.
I didn't realize the mis-grade was Benoit Paire retiring in the 2nd set was a push instead of a loss. I thought tennis is graded differently in different places so I legit thought it was normal. So I cashed out the BTC after some other bets, total of maybe 2.6 or more. I then turned it back into BCH as you can see me receiving it here:
124 BCH received from transferring back from bitcoin
I then deposit back into my account the BCH in one day, adding on and adding on and adding on to my BCH balance (not because I was losing the entire balance I was just adding on to bets that day, all in less than 8 hours I was just adding onto my balance).
Those final deposits the final day can be found here:
24 BCH
20 BCH
16 BCH
3 BCH
11 BCH
So I deposit 74 BCH since my last cashout maybe something like that. Not sure how that went down but I may have deposited more since my last cashout but THAT DAY I deposited 74 BCH. I went to withdraw 67 BCH just a few hours later, and I noticed there was a negative balance in the BTC. I went to withdraw the 67 BCH remaining in the account looking at the negative -.26 btc balance I figured they'd just take it out of the BCH balance because it was their error they mis-graded the Benoit Paire match after all with the retire in the 2nd set.
Then I receive this:
Hi,
We hope this email finds you well. To uphold high-security standards we kindly request you to send in documents to validate your identity. These security checks have to be done to guarantee the right level of security for both parties involved.
As a part of this security check, we kindly ask you to respond to this e-mail enclosing the following documents.
1) Verify your identity
Provide a digital photograph or scanned colour copy of your government–issued ID card, driving licence or passport that clearly displays:
-Document number (licence number, passport number), your full name and date of birth.
-No black/blurred portions (all details must be in focus)
-All four corners of the document (ie. no cropping)
-Expiry date that has not passed
-Front and back of the licence
2) Verify your address
Provide one digital photograph of a paper utility bill or paper bank/credit-card statement that has been received through the post clearly displaying:
-Your name and address
-An issue date within the last 3 months
-All four corners of the bill/statement (i.e. no cropping)
Acceptable utility bill statements include landline phone (mobile bills are not acceptable), heating, water, electricity, and municipal government correspondence where address and name are shown is also accepted. eg. a letter from your local tax office, police or registry office.
3) A photograph of yourself holding your identification document, as well as a piece of paper that says "Cloudbet" with today's date on it.
Please ensure the photograph is not blurry and clearly shows both documents.
We assure you that we will treat all this information confidentially and it is only for internal use. Once we have received the documents you will not be requested to send the same ones again while they remain valid.
Should you need further assistance regarding this request then please keep the original information of this e-mail when responding to us.
Thank you for your understanding and cooperation.
--
Cloudbet security
Then I send in a ton of documents, using my USA permanent residency I sent in an expired internet bill since I haven't been back there in months and have been in Mexico is the story. Regardless, I deposited 74 BCH and they think I was stealing because of their stupid BTC error, I even deposited $20,000 after they mis-graded the wager, what the heck is wrong with them? Then they sent me this:
I contacted Cloudbet account on Bitcointalk where they have prominent marketing in the bitcoin space where they tend to gain a lot of credibility so they can steal bitcoin and other crypto from the community countless times over. Here's what Cloudbet had to say on bitcointalk personal message:
Hello there, efxes,
I'm sorry to hear, that you've been having some difficulties with your account.
I have followed up on the matter with the Sports and Player Safety team now, and I can provide you with accurate information now.
The relevant team confirm, that the negative balance on your account was due to some bets that were graded as pushed incorrectly although they should have been settled as losses.
Once the bets were graded, you have withdrawn the funds that were incorrectly credited to you, thus the balance became negative as soon as these bets have been regraded accordingly.
Regardless of the negative BTC balance, you continued playing on our website using BCH, without informing our support team or crediting the funds back to your account, thus documentation was requested to verify the account.
Our Player Safety team confirmed, that they have verified your account and emailed you accordingly now, but I'm afraid as you have breached our Terms & Conditions by registering from a prohibited jurisdiction, you will not be able to continue playing on the site in the future.
In this particular email, you are stating that you've also had an account created before you started using this specific account, which means you have breached not one, but two of our terms, thus your account must remain closed, unfortunately.
Thanks for your understanding.
Let me know if there is anything else I can help you with.
Best regards,
Team Cloudbet
So there you have it. As for the other account it's not true. They love to pull that card. I said I might have had an account a few years ago trying out the site but I couldn't remember the email.
They just want to steal the money.
Also see https://medium.com/@drivingforpennie...s-fcbae7016dd0
for the entire transaction history of the account. There was a lot of cashouts, emptying the account, and starting over and depositing. They were waiting for a big deposit to freeroll me and take it if I didn't lose it.
Hilarious scambook. Typical antics.
Yo if I ran a book I’d have multiple aged accounts on staff at sbrforum especially since cloudbet been around since 2013 it’s unbelievable how deep this goes. You guys have seen all the scams list right? 30 scams long.
Many unresolved.
What a well run book. So wholesome.
Scammers.Comment -
"The Dragon doth protest too much, methinks"
Anyone with an IQ above room temperature knows what the Clown Dragon is all about.Comment -
And yes ...
Anyone who doesn't buy into Clown Dragon's disingenuous excuses and fumbling antics
is the proprietor of Cloudbet.
Comment -
I rest my case!Originally posted by 19th HoleAnd yes ...
Anyone who doesn't buy into Clown Dragon's disingenuous excuses and fumbling antics
is the proprietor of Cloudbet.Comment -
Bottom line is if you where some honest nob who deposited a time or two and didn't realize the rule no USA fine id side w you...BUT you knew the rule, knew the missgrade and handled this whole situation awful on the boards. Yes cloudbet has free rolled many usa in past and they are scum but in this case you caused your own problems and they can do what they want..lucky you got your deposits back honestlyComment -
Everyone who disagrees with you here must be a Cloudbet employeeOriginally posted by DoubleRedDragon
Comment -
im old enough to remember this postOriginally posted by DoubleRedDragonComment -
i didn't get my deposits back, i didn't handle this poorly. i need my deposits back.Originally posted by littlekonaComment -
yuckOriginally posted by DoubleRedDragonCan anyone help me to find the status of the following scam accusations against Cloudbet?
CLOUDBET IS SCAM! They are not paying for winning bets!- status?
Cloudbet SCAM
Cloudbet - SCAM - 30BTC being stolen
Cloudbet Void french ligue 1 winning bet without reason.
Cloudbet scammers? Many Users don't get their Money.
CLOUDBET - stay away from these scammers
Cloudbet SCAM? Refusing to payout
Cloudbet SCAM?
cloudbet accepted deposit, but no withdrawal
CLOUDBET JUST BANNED ME AND WONT ALLOW ME TO WITHDRAW
(SCAM?) BEWARE WITH CLOUDBET
CLOUDBET SCAM?
Cloudbet does not payout money
Cloudbet is knowingly and willfully stealing my bitcoin - Solved Iguess
cloudbet is a scam website
Dont Deal With Cloudbet.com - SCAM
CLOUDBET SCAM
Cloudbet Refusing Withdrawal
cloudbet is a scam website
Why is CloudBet not negative repped?
calling the attention of CLOUDBET
Is cloudbet.com scam ?? [ solved ] - Solved
Cloudbet.com don't pay out winning
Cloudbet not sending my withdrawal...not answering emails
Stay Away from Cloudbet ( Fraud Sportsbook )
Cloudbet Not sure about OPs intention
Cloudbet.com - SCAM!
Don't use cloudbet.com because they haven't pay yet over 24 hr my withdraw
SCAM cloudbet WARNING
cloudbet SCAM WARNING
Cloudbet.com
CLOUDBET.COM IS A SCAM!! STOLE MY 25 BTC FOR NO REASON, RIP OFF BE CAREFUL!!!
CLOUDBET is a scam!!!
Cloudbet Scam - This Could happen to ANY cloudbet player
Cloudbet scam..
https://bitcointalk.org/index.php?topic=618715.0Comment
