Bovada stiffing a player for winning - A new low for a sportsbook

[HomeRun35]

Here's one more thing about Bovada NFLSIMS in the past week or so they have offered Live Betting during the 10:00 games. It is just as much proof with the lines/glitches that the games are pre-recorded as their is to prove they aren't pre-recorded.

They aren't precorded just because you lose. Going to engage with your irrational conspiracy theories for a minute here: If it was "pre-recorded", wouldn't they just put a line up and not move it? Why do they move the line if someone maxes it? What happens if they get a ton of max bets in on the "wrong" side in the 10 minutes before the starts? Just let the pre-recorded rig kill them? Why would they offer live bets on a pre-recorded game? What if people start slamming the "rigged" side live?

[HomeRun35]

So to start, you answered exactly none of my questions posed except for the example of a single game delayed 15 minutes.

With over 1k viewers sometimes per their count with the Low Limits they won't have to have 2 recordings.......look at the 1st TD props of various games. Why is the "field" +450 one game and +250 another and up to +600 some games. You can think what you want(just as I can) but I've watched too many of the "lines/games" to be convinced otherwise.

So why aren't you betting the "obvious" rigged side if you can tell by the fishy lines? You should be cleaning up. Why are lines super sharp one game and fishy the next? Because an NFL sim market with Bovada betting pool isn't going to be perfectly efficient

I haven't lost a ton of money on this B.S. because I was banned within the first 3 games for calling out @livefootballsims on some of the B.S. I noticed.

You should be retiring by the time NFL season starts if you can call out the rigged lines like you say. What does being banned on Twitch chat have to do with betting the games?

sometimes you will win but if you're a student of wagering and keep up with the odds then you will catch on to the #SHADY B.S. really fast. If you just want cheap entertainment then enjoy.....I would rather risk my $$$ and not have it stolen on a FIXED result.

So........bet the rigged side and win? Sounds like no risk at all.

Or have a "glitch" that has become all too familiar with the SIMS and just refund the wagers. Nothing loss-Nothing gained on that particular game..........do you need proof of "glitches" or do you actually have a clue as to what you're talking about? Plenty of examples.......Here's a question for you when you talk with Bovada. Ask them why todays 12:00 game was "delayed" for over 15 minutes and the settings/sliders weren't able to be seen b/c all the bettors were scrambling trying to figure out where the game was. My guess is the OVER was bet pretty hard and they had to "adjust" some things.....Final score didn't make it to 35(Total was 58). Hmmmmmmm........when asked why the DELAY to Bovada staff the reply was "I don't know......ask the guy who runs the stream"

Wait I thought they had 2 recordings. If they had an under and an over, why the need to delay, why not just play the under recording? So maybe they forgot to do the second recording of an under for this specific rig, how many delays have there been out of how many thousand plus sims they've run?

PASS THE BUCK BOVADA.........and I'll continue to make it known everytime someone I know gets finessed by your company.

You know what would be better revenge? Betting their rigged sides and taking their money!

[SBR Forum]

We're actively discussing the OP's situation with Bovada.

Bovada's review is complete, the player is being paid in full. Please update the thread after you receive payment.

[HedgeHog]

Hey Optional, I haven't heard from the person who was looking into this from SBR for almost 2 weeks and I haven't received a response to my last few emails. Would you be able to look into where we stand with this please?

It looks like you are being paid in full, congrats! Sorry if I implied you did anything wrong, but I couldn't believe that an A+ book would try a "money grab" on a lame "non-rec" clause. It was a sleazy attempt at theft by Bovada, and they would've gotten away with it had SBR not stepped in. Again I'm glad it finally worked out for you.

[BigBlueNYG]

Without public attention and SBR what though? Book steals money because they can? This is why I don't feel bad when players CB and take shots.

[PD77]

Bovada's review is complete, the player is being paid in full. Please update the thread after you receive payment.

Good to hear.

[ATC727]

So which sites allow professional?

[HedgeHog]

So which sites allow professional?

Not sure what you consider "professional". Bookmaker and Betonline seem most accommodating for larger bettors IMO.

[Sleepless]

Bovada's review is complete, the player is being paid in full. Please update the thread after you receive payment.

Still haven't been paid. The dance continues...

18:01:09Leidy T.Thanks for waiting. My Name’s Leidy T.. I’ll need just a few moments to review your previous chat so I can understand exactly how to help. I appreciate your patience.


18:01:18Leidy T.Hi. I will be glad to assist you with your concern.



18:01:55Chat Visitorhello I am trying to log into my account to make a cashout and i was told i would be able to but i still cannot log in


18:02:25Leidy T.Could you please provide me with your email address so I can locate your account in order to provide you the right assistance?



18:03:08Chat Visitorxxxxx


18:04:32Leidy T.Thank you so much for that information.



18:04:48Leidy T.In order to help you better and verify your account. Can you please, provide me your Date of birth and your 4 digit- PIN?



18:05:07Chat Visitorxxxxx


18:06:00Leidy T.Could you mind holding for less than 2 minutes while I review your account?



18:06:27Chat Visitorsure


18:11:31Leidy T.Sorry for the long time. I'm still looking into your issue.



18:13:40Chat Visitorok


18:14:16Leidy T. Thank you for holding.



18:17:04Leidy T.I'm happy to make a call-back request on your behalf. They take approximately 24-48 hours to be returned and the time-frame is subject to the volume of requests in the queue. Would you like to provide me a phone number in order to schedule the call back?



18:18:56Leidy T.Are you there?



18:18:59Chat Visitorxxx-xxx-xxxx


18:19:14Chat VisitorI sent my number more than 2 days ago


18:21:38Leidy T.Alright, I understand your point.




18:21:59Leidy T.Let me work in your case as fast as I can.



18:22:29Chat VisitorI appreciate that very much. This has gone on for too long and I would like to get it resolved today


18:26:13Leidy T.Thanks for understanding, however, since I'll schedule a new callback it will take approximately for 24-48 hours.



18:28:43Chat VisitorOk but what happens if I miss the call? Can I call you?


18:29:07Chat VisitorI thought this was resolved already


18:29:39Chat VisitorI was told it was


18:31:57Leidy T.We are not providing inbound phone call services, however, we require to talk with you directly.



18:32:49Chat VisitorOk so can you have someone call now?


18:34:35Leidy T.Unfortunately, no, because this call back require approximately 24-48 hours.



18:35:16Chat VisitorCan you see my email that I sent?


18:36:25Leidy T.Unfortunately I don't have the tool right now.



18:37:07Leidy T.I had scheduled your call back already, thank you for your understanding.



18:37:19Leidy T.Is there anything else I can do for you today?



18:37:29Chat VisitorYes can I speak with supervisor please?


18:37:57Leidy T.Allow me a moment, please.



18:39:55Leidy T.Alright, I'm going to transfer the chat. May I help you with anything else before transfering the chat?



18:40:17Chat VisitorNo, please transfer me to supervisor


18:40:43Leidy T.Alright, I'll do it right now.



18:40:51Leidy T.Have a great day!



18:40:47Chat Visitorthank you


18:41:17Leidy T.has ended the chat.


18:41:17Leidy T.You'll be connected shortly.


18:45:57Aneka H.joined the chat.


18:46:41Aneka H.Hello
My name is Aneka.H. You have been transferred to the Financial Services Team and I will be assisting you further today. Do you mind holding for 2-3minutes while I review your account?



18:47:01Chat Visitorsure


18:47:56Aneka H.Thank you for holding. I appreciate your patience.



18:50:42Aneka H.A review of your account shows that it was disabled by our Security Team.



18:51:38Aneka H.I am also seeing that a call back request was submitted on your behalf so that you can be contacted and further assistance can be provided.



18:52:09Aneka H.At this time you are asked to allow approximately 24-48 hours to for someone to reach out to you.



18:53:06Chat Visitorok but may I ask why we cannot resolve this now? You can see my email that I sent requesting a call back over 48 hours ago, can you not?


18:53:59Aneka H.I do understand your concerns, however, another department will reach out to and assist you further.



18:54:06Chat VisitorWhich department?


18:55:15Aneka H.Our Sports Team will reach out to you and provide further assistance.



18:55:48Chat VisitorWhich department are you?


18:56:32Aneka H.You have been transferred to the Financial Services Team, I am the supervisor on shift as well.



18:56:48Chat VisitorI assure you I am not trying to be difficult but I am just trying to get my issue resolved and every time I speak w Bovada, I get a different answer and get pushed away


18:57:32Aneka H.I do understand your concerns and know that this can be very frustrating. I can assure that is not our Aim.



18:58:30Chat VisitorSo I responded to the email the email they sent 2 1/2 days ago and didn't get a response. Now I am responding again and you are telling me 24-48 hours. in the interest of getting this resolved, can we do this now? And can you please not say, unfortunately no because...


18:59:34Aneka H.A call back takes approximately 24-48 hours. The time frame advised is an approximation. All emails and call back requests are handled in the order received.



19:00:05Aneka H.As the call back has already been submitted you are asked to allow approximately 24-48 hours to be contacted.



19:00:31Chat VisitorWhat happens if I miss the call back?


19:02:22Aneka H.In the event you miss the call back you would be required to reach back out to us to reschedule a new request.



19:02:30Chat VisitorThis is absurd!


19:03:22Chat VisitorCan you please transfer me to supervisor?


19:03:42Aneka H.You have been transferred to a supervisor.



19:04:29Aneka H.A supervisor cannot enable the account for you. At this time the account is being handled by our Sport Team.



19:05:40Aneka H.I haven't received a reply from you recently; do you still need my help? If so, please let me know and I'll be happy to continue. Otherwise, this chat will close shortly



19:06:00Chat Visitorwhat is the sport team?


19:07:22Aneka H.That is the department which deals with Sports and Security.



19:08:05Chat Visitorok ty gn


19:08:17Aneka H.You are welcome.

[Sleepless]

A+ book if I've ever seen one

[PD77]

A+ book if I've ever seen one

Wow, I was sure you got paid and hit the road never to return here. That sucks. I think there may be trouble in paradise.
Good luck and thanks for the update.

[Sleepless]

Wow, I was sure you got paid and hit the road never to return here. That sucks. I think there may be trouble in paradise.
Good luck and thanks for the update.

Win, lose, or draw I'm gonna be there for my homies who supported me and you can take that to the bank

[Sleepless]

What happened to being paid?

[Sleepless]

I just wanted to provide a quick update. I am happy to report that today I finally got paid. It was a long journey to get here but I am very happy to have this resolved. I would like to thank SBR, Optional, Matt, and everyone who supported me and contributed to this resolution. I would also like to thank Bovada for ultimately doing the right thing. They have since contacted me and apologized for someone on their security team making a mistake. While I don't think that this should have ever happened in the first place, it is commendable that they have admitted their mistake and made it right. This is one heck of a community and it's one of the most valuable resources we have in making sure books operate honorably and fairly.

[HedgeHog]

Good to hear, Sleepless. Thanks for the update.

[Miz]

very glad you got paid. nice work SBR guys!

[DontTailMe]

I just wanted to provide a quick update. I am happy to report that today I finally got paid. It was a long journey to get here but I am very happy to have this resolved. I would like to thank SBR, Optional, Matt, and everyone who supported me and contributed to this resolution. I would also like to thank Bovada for ultimately doing the right thing. They have since contacted me and apologized for someone on their security team making a mistake. While I don't think that this should have ever happened in the first place, it is commendable that they have admitted their mistake and made it right. This is one heck of a community and it's one of the most valuable resources we have in making sure books operate honorably and fairly.

That's great to hear.

There was another guy who had the exact same problem as you. I wonder if that as a mistake too.

[Optional]

I just wanted to provide a quick update. I am happy to report that today I finally got paid. It was a long journey to get here but I am very happy to have this resolved. I would like to thank SBR, Optional, Matt, and everyone who supported me and contributed to this resolution. I would also like to thank Bovada for ultimately doing the right thing. They have since contacted me and apologized for someone on their security team making a mistake. While I don't think that this should have ever happened in the first place, it is commendable that they have admitted their mistake and made it right. This is one heck of a community and it's one of the most valuable resources we have in making sure books operate honorably and fairly.

That's a relief. Glad it finally worked out right.

[clockwise1965]

Glad you got the money. Not a fan of Bovada

[PSmyth]

I just wanted to provide a quick update. I am happy to report that today I finally got paid. It was a long journey to get here but I am very happy to have this resolved. I would like to thank SBR, Optional, Matt, and everyone who supported me and contributed to this resolution. I would also like to thank Bovada for ultimately doing the right thing. They have since contacted me and apologized for someone on their security team making a mistake. While I don't think that this should have ever happened in the first place, it is commendable that they have admitted their mistake and made it right. This is one heck of a community and it's one of the most valuable resources we have in making sure books operate honorably and fairly.

Huge congrats on getting paid! I hope my complaint about their sister Slots.lv turns out the same way.

[Fitz030808]

Good news! Thanks to SBR for updating. Might be one of the first threads, that didn’t have 7 pages of slandering the OP or SBR. Glad it worked out in the end.

[Nittany Lion]

Glad I saw this thread about Bovada, even though OP got paid that was criminal of them to take your winnings because you accepted a bonus and they determined you were not a recreational player. Was thinking of signing up with Bovada since 5Dimes is gone now but the OP's situation with them is really giving me pause now. Anyone hear of Bookmaker or Heritage pulling this kind of BS with someone?

[70'sMan]

I was exited there earlier this week. Well had my limits cut to $5 big market and $2 small market. They did pay me without objection. I was a bit worried because of this thread and I had taken advantage of the bonus during the summer. But no issue so I am extremely happy about that.

I was beating them to numbers pretty consistently and was on a major roll so I get it. However my account dated back 20 years or so. I think I started when it was The Big Book. I was Legend Level 2 half way to 3 and had taken maybe 2 withdrawals during the course of my history. During the roll I did not even request a withdrawal as I figured I would drop most of it back during football and basketball. It left me scratching my head a bit.