Update: Heritage Sports Working On Outage

littlekona · 01-21-20, 05:15 PM

heritagesports.eu

Host

Error

tbill1 · 01-21-20, 05:48 PM

Wow! I just went to the backup site and the old format was back.

SBR Forum · 01-21-20, 06:36 PM

Bump for page two:

Originally posted by Heritage Insider

Please contact our call center as we have our staff available to assist while we address the website issue.

We prefer that you not publish back up sites or phone numbers to the public forum.

If anyone needs a call center number, please send a PM along with your account number and we'll respond directly.

Sorry for any inconveniences and rest assured we are working to resolve this and will address it with individual customers.

Insider!

TheGuesser · 01-21-20, 06:39 PM

Originally posted by tbill1

Wow! I just went to the backup site and the old format was back.

Same. I'm gonna keep the backup site as my primary site to use the old, great format, instead of the new monstrosity.

chino08 · 01-21-20, 06:39 PM

Just google Heritage sports backup site and you will see it. I'm in right now.

Outhouse Tim · 01-21-20, 06:46 PM

Outstanding!

Originally posted by TheGuesser

Same. I'm gonna keep the backup site as my primary site to use the old, great format, instead of the new monstrosity.

HedgeHog · 01-21-20, 07:10 PM

It's like having an old friend return. Please let it be permanent.

Outhouse Tim · 01-21-20, 07:28 PM

I feel like making extra plays just because of the ease of the old site! Can pull up multiple sports at once, and easily see current wagers and later on, graded wagers.

Originally posted by HedgeHog

It's like having an old friend return. Please let it be permanent.

cyclingbettor · 01-21-20, 07:37 PM

One point to note, the backup site does not seem to be using secure HTTP. I really don't know what the implications of that are, but you might want to exercise caution when using it.

TheKLB · 01-21-20, 07:59 PM

Originally posted by cyclingbettor

One point to note, the backup site does not seem to be using secure HTTP. I really don't know what the implications of that are, but you might want to exercise caution when using it.

Time to fire up the ol' VPN.

Backup/old website layout.... much more "snappy" and less sluggish

kaliboyz · 01-21-20, 08:25 PM

Originally posted by SBR Forum

Thanks kaliboyz.

Yes, please read Heritage Insider's request and contact CS so that you can get in.

Your welcome! Be honest, I'm very frustrated in the last 24 hours. Missing a couple of good bets on AO tennis. But I do understand the situation that Heritage is in right now. I've been with them 15+ years and never have any major complain about them. They are great folks..

kaliboyz · 01-21-20, 08:27 PM

Updates: site is back up and running.

mrpapageorgio · 01-21-20, 11:01 PM

Ya I wish I coulda logged in last night to hedge a parlay, but couldn't, so I let it ride. Didn't work out this time. Oh well.

Barrakuda · 01-21-20, 11:50 PM

Cheers to the old format. So, so much cleaner.

Heritage: listen to your customers and revert to the old UI!

cyclingbettor · 01-22-20, 12:51 AM

Originally posted by kaliboyz

Updates: site is back up and running.

Not for me. "Error! [object ProgressEvent]" when I try to login.

kaliboyz · 01-22-20, 11:21 AM

Originally posted by cyclingbettor

Not for me. "Error! [object ProgressEvent]" when I try to login.

Look like everything back to normal since last night...

cyclingbettor · 01-22-20, 03:31 PM

So, am I the only one still getting "Error! [object ProgressEvent]" when I try to login? (Using the regular site, not the backup).

kaliboyz · 01-22-20, 03:59 PM

Originally posted by cyclingbettor

So, am I the only one still getting "Error! [object ProgressEvent]" when I try to login? (Using the regular site, not the backup).

Try to clear your cookies and go back again... It look fine at my end.

Vikings2 · 01-22-20, 07:19 PM

Site is down again.

Mr. NBA · 01-22-20, 07:28 PM

Glad its not just me......sucks as my in game Bearcat bet will not be made.

Vikings2 · 01-22-20, 07:32 PM

Their back up site is down also.

phinfan27615 · 01-22-20, 07:37 PM

not working for me, couldnt place my nba bets

EVPlus · 01-22-20, 07:47 PM

Heritage CS confirmed they are still working on it when I called at approx 07:15pm eastern time Jan 22.

Once you verify your account, they will provide the url for the back up site.

As others have mentioned it is the much more user friendly classic format.

However, it is not https so exercise caution. Use vpn if you have one. And be sure to make sure your anti virus has been updated.

KVB · 01-22-20, 07:59 PM

EVPlus · 01-22-20, 08:00 PM

Originally posted by Vikings2

Their back up site is down also.

Try clearing out cookies, close the browser, then open a new browser.

If that doesn't work, clear out cookies again, close the browser, then reboot.

stevex · 01-22-20, 08:05 PM

Back up as of 8:04 PM EST. Looks like they're at least behind Cloudflare now so I wonder if someone has been DDoS'ing them.

soccerkewl37 · 01-22-20, 08:19 PM

Was working but seems to be back down again.

cyclingbettor · 01-22-20, 08:24 PM

Originally posted by EVPlus

However, it is not https so exercise caution. Use vpn if you have one. And be sure to make sure your anti virus has been updated.

Sure would be nice if the backup site used https...