Pinnacle

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  • Trivial
    SBR MVP
    • 11-22-09
    • 1328

    #1
    Pinnacle
    Hi Everyone,

    I am writing to tell you that Pinnacle stole my money. Yes, Pinnacle !

    While I was sleeping, I had 3 withdrawals each for a lot of money leave my account. I have been fighting with them for almost a month to get my money back but they won't give it back.

    When I complained about the fraud, they locked my account, and told me my wagers would be voided that are active. Now they are telling me, my losing wagers are not voided but they stood as wagered. I bet you if they won, they would have been voided.

    But I am mostly concerned with getting my stolen money back. Who can I complain to ?

    Thanks.
  • icon
    SBR MVP
    • 01-09-18
    • 3441

    #2
    Originally posted by Trivial
    Hi Everyone,

    I am writing to tell you that Pinnacle stole my money. Yes, Pinnacle !

    While I was sleeping, I had 3 withdrawals each for a lot of money leave my account. I have been fighting with them for almost a month to get my money back but they won't give it back.

    When I complained about the fraud, they locked my account, and told me my wagers would be voided that are active. Now they are telling me, my losing wagers are not voided but they stood as wagered. I bet you if they won, they would have been voided.

    But I am mostly concerned with getting my stolen money back. Who can I complain to ?
    Thanks.
    You need to find a site that reviews sportsbooks and handles player disputes. Try using google, I'm sure such a site exists.
    Comment
    • RudyRuetigger
      SBR Aristocracy
      • 08-24-10
      • 65084

      #3
      fill out a complaint form

      youve been here 10 years and dont know this?
      Comment
      • pablo222
        SBR Hall of Famer
        • 01-03-19
        • 8858

        #4
        Comment
        • jjgold
          SBR Aristocracy
          • 07-20-05
          • 388179

          #5
          I wonder what the real story is
          Comment
          • lakerboy
            SBR Aristocracy
            • 04-02-09
            • 94379

            #6
            Pinnacle takes everyone's money. Don't worry
            Comment
            • stake1
              SBR Posting Legend
              • 12-19-18
              • 18116

              #7
              Shit book. Just like Five Crimes.
              Comment
              • shocka1212
                SBR Posting Legend
                • 10-06-12
                • 16788

                #8
                Originally posted by stake1
                Shit book. Just like Five Crimes.
                really? what did they do to you? they've always done right by me and everyone I know who plays there
                Comment
                • bhoor
                  SBR MVP
                  • 12-17-12
                  • 2256

                  #9
                  Originally posted by lakerboy
                  Pinnacle takes everyone's money. Don't worry

                  It's hard to win at Pinny.
                  Comment
                  • Eddy Munny
                    SBR Posting Legend
                    • 08-13-13
                    • 15767

                    #10
                    They once took my lunch money and gave me a wet willy. I ran home in the rain with one shoe and locked myself in my bedroom that night, listening to The Smiths on my Walkman. It happens.
                    Comment
                    • xKMACKx
                      SBR MVP
                      • 11-16-08
                      • 1274

                      #11
                      Like I said in another thread, they locked my account because of suspicious logins a few weeks ago. One IP was from the Netherlands (Curacao is Dutch, but the IP was from the mainland) and another from Austria. This is with a password that no would could have guessed. Fortunately no money was in my account at the time, and the logins have stopped since I changed the password.

                      Anyway, go into your My Account section and locate Password & Security. Any weird IP's other than yours logging in?
                      Comment
                      • Optional
                        Administrator
                        • 06-10-10
                        • 61495

                        #12
                        Originally posted by Trivial
                        [COLOR=#000000]But I am mostly concerned with getting my stolen money back. Who can I complain to ?

                        Thanks.
                        Please send in a Sportsbook Complaint form and we can ask a manager to review the situation for you.
                        .
                        Comment
                        • jjgold
                          SBR Aristocracy
                          • 07-20-05
                          • 388179

                          #13
                          weird thread
                          Comment
                          • Big Bear
                            SBR Aristocracy
                            • 11-01-11
                            • 43253

                            #14
                            just bet points
                            Comment
                            • Big Bear
                              SBR Aristocracy
                              • 11-01-11
                              • 43253

                              #15
                              Originally posted by RudyRuetigger
                              fill out a complaint form

                              youve been here 10 years and dont know this?
                              Rudy set him straight pal

                              I could see Rudy walking up to this guy and open hand slapping him and grabbing him by the neck to give him a bogwash aka swirly right after TTwarrior just finished his business
                              Comment
                              • hubie69
                                SBR Hall of Famer
                                • 09-16-10
                                • 7329

                                #16
                                Originally posted by jjgold
                                I wonder what the real story is
                                This. Baldy is right here, what were you doing that caused pinny to behave this way?

                                I've never had a problem with pinny and it's hard to imagine them doing this without being provoked in some manner.
                                Comment
                                • jjgold
                                  SBR Aristocracy
                                  • 07-20-05
                                  • 388179

                                  #17
                                  love these stories

                                  90% claims are false any book
                                  Comment
                                  • Booya711
                                    BARRELED IN @ SBR!
                                    • 12-20-11
                                    • 27329

                                    #18
                                    Pinny420 seems like a good dude.....crazy how much he stole from you
                                    Comment
                                    • Ruifgalmeida
                                      SBR MVP
                                      • 04-23-08
                                      • 2024

                                      #19
                                      Originally posted by Trivial
                                      Hi Everyone,

                                      I am writing to tell you that Pinnacle stole my money. Yes, Pinnacle !

                                      While I was sleeping, I had 3 withdrawals each for a lot of money leave my account. I have been fighting with them for almost a month to get my money back but they won't give it back.

                                      When I complained about the fraud, they locked my account, and told me my wagers would be voided that are active. Now they are telling me, my losing wagers are not voided but they stood as wagered. I bet you if they won, they would have been voided.

                                      But I am mostly concerned with getting my stolen money back. Who can I complain to ?

                                      Thanks.
                                      There is no story here, if you did nothing wrong you will get your money
                                      Comment
                                      • SBR Drew
                                        SBR Hall of Famer
                                        • 01-08-18
                                        • 7351

                                        #20
                                        We recieved this correspondence from the book... Please note that we did some investigations regarding this complaint, however from the activity in the customer’s account, we have enough reason to believe there wasn’t any breach on the account:

                                        • We reviewed his IP logins and didn’t find anything, to check a bit more in depth, we requested also support from IT and nothing wrong was found on his IP.
                                        • Customer withdrawals happened on November 8th, while customer had a balance of 10K
                                          • It is very unusual for a fraudster to leave behind 10K while they could’ve easily move all the money out

                                        • After withdrawing, the customer kept wagering, also no change in wager pattern so it is him who wagered. He placed 30+ wagers and lost all his money
                                        Comment
                                        • PD77
                                          SBR MVP
                                          • 12-11-09
                                          • 2380

                                          #21
                                          Originally posted by SBR Drew
                                          We recieved this correspondence from the book... Please note that we did some investigations regarding this complaint, however from the activity in the customer’s account, we have enough reason to believe there wasn’t any breach on the account:

                                          • We reviewed his IP logins and didn’t find anything, to check a bit more in depth, we requested also support from IT and nothing wrong was found on his IP.
                                          • Customer withdrawals happened on November 8th, while customer had a balance of 10K
                                            • It is very unusual for a fraudster to leave behind 10K while they could’ve easily move all the money out

                                          • After withdrawing, the customer kept wagering, also no change in wager pattern so it is him who wagered. He placed 30+ wagers and lost all his money
                                          Thanks for posting! Interesting story, I’ve felt like I’ve been robbed by plenty of books but in the end I knew it was my own dumbass fault and sucked it up and took it like a man.
                                          Comment
                                          • DontTailMe
                                            SBR MVP
                                            • 03-24-19
                                            • 2897

                                            #22
                                            Originally posted by Trivial
                                            Hi Everyone,

                                            I am writing to tell you that Pinnacle stole my money. Yes, Pinnacle !

                                            While I was sleeping, I had 3 withdrawals each for a lot of money leave my account. I have been fighting with them for almost a month to get my money back but they won't give it back.

                                            When I complained about the fraud, they locked my account, and told me my wagers would be voided that are active. Now they are telling me, my losing wagers are not voided but they stood as wagered. I bet you if they won, they would have been voided.

                                            But I am mostly concerned with getting my stolen money back. Who can I complain to ?

                                            Thanks.
                                            Originally posted by SBR Drew
                                            We recieved this correspondence from the book... Please note that we did some investigations regarding this complaint, however from the activity in the customer’s account, we have enough reason to believe there wasn’t any breach on the account:

                                            • We reviewed his IP logins and didn’t find anything, to check a bit more in depth, we requested also support from IT and nothing wrong was found on his IP.
                                            • Customer withdrawals happened on November 8th, while customer had a balance of 10K
                                              • It is very unusual for a fraudster to leave behind 10K while they could’ve easily move all the money out

                                            • After withdrawing, the customer kept wagering, also no change in wager pattern so it is him who wagered. He placed 30+ wagers and lost all his money
                                            This is just sad really.
                                            Comment
                                            • Atreyu666
                                              SBR Hustler
                                              • 08-14-16
                                              • 78

                                              #23
                                              Originally posted by SBR Drew
                                              We recieved this correspondence from the book... Please note that we did some investigations regarding this complaint, however from the activity in the customer’s account, we have enough reason to believe there wasn’t any breach on the account:

                                              • We reviewed his IP logins and didn’t find anything, to check a bit more in depth, we requested also support from IT and nothing wrong was found on his IP.
                                              • Customer withdrawals happened on November 8th, while customer had a balance of 10K
                                                • It is very unusual for a fraudster to leave behind 10K while they could’ve easily move all the money out

                                              • After withdrawing, the customer kept wagering, also no change in wager pattern so it is him who wagered. He placed 30+ wagers and lost all his money
                                              Comment
                                              • Ant23
                                                Restricted User
                                                • 02-14-19
                                                • 492

                                                #24
                                                Take his f###### post down if SBR has proven it was all lies. Somebody new to site could browse the thread topics and get a bad impression over another LOSERS story. If these lieing mofo's would find another hobby the legitimate gamblers here could carry on
                                                Comment
                                                • DontTailMe
                                                  SBR MVP
                                                  • 03-24-19
                                                  • 2897

                                                  #25
                                                  Originally posted by Ant23
                                                  Take his f###### post down if SBR has proven it was all lies. Somebody new to site could browse the thread topics and get a bad impression over another LOSERS story. If these lieing mofo's would find another hobby the legitimate gamblers here could carry on
                                                  I don't like that kind of censorship. This conversation actually happened, and we shouldn't remove it from the web. If anything, it's evidence of Pinnacle's integrity. Just change the thread title so that it's clear nothing wrong happened here.
                                                  Comment
                                                  • Trivial
                                                    SBR MVP
                                                    • 11-22-09
                                                    • 1328

                                                    #26
                                                    Hi Everyone,

                                                    There is no way this was me. I have requested the IPs that withdrew my money, but Pinnacle won't let me back into my account to show them it isn't any IP I have access to.
                                                    Comment
                                                    • DontTailMe
                                                      SBR MVP
                                                      • 03-24-19
                                                      • 2897

                                                      #27
                                                      Originally posted by Trivial
                                                      Hi Everyone,

                                                      There is no way this was me. I have requested the IPs that withdrew my money, but Pinnacle won't let me back into my account to show them it isn't any IP I have access to.
                                                      How do you explain Pinnacle's response? Specifically the part about leaving money behind in the account and making your usual bets in between withdrawals?
                                                      Comment
                                                      • sheedy17
                                                        SBR Sharp
                                                        • 08-02-18
                                                        • 453

                                                        #28
                                                        never had one issue with Pinnacle, they are the fastest book I have ever used for IDEBIT. They usually have the money in my account the next day.
                                                        Comment
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