DO NOT PLAY AT MY BOOKIE *** refusal of 9k payout and horrible customer service****

[Makto25]

Update:

My account remains locked - going on 3 weeks now - and I have not heard from SBR in 11 days. 13k gone like the wind.

[SBR Forum]

Update:

My account remains locked - going on 3 weeks now - and I have not heard from SBR in 11 days. 13k gone like the wind.

Hi Makto25,

We have asked for an update on your case status.

[legit2quit]

I called a couple days ago and got the same response. Manager busy, will call you back. No calls yet. We're approaching a week now.

Now approaching 2.5 weeks with no contact. Every time I call, the person I need to speak to is either busy or not in the office and they promise to have him call back.

Reminder: Unlike this last gentleman, I am not locked out of my account. My payout was rejected and I received a message that someone wanted to talk to me about my betting habits.

This is getting a little ridiculous.

[Craig22]

Now approaching 2.5 weeks with no contact. Every time I call, the person I need to speak to is either busy or not in the office and they promise to have him call back.

Reminder: Unlike this last gentleman, I am not locked out of my account. My payout was rejected and I received a message that someone wanted to talk to me about my betting habits.

This is getting a little ridiculous.

"Betting habits lol." They have all the leverage in every aspect of everything. Sounds like Mybookie is broke- they should at least give SBR a warning about this so no one plays there until they figure it out.

[Craig22]

Now approaching 2.5 weeks with no contact. Every time I call, the person I need to speak to is either busy or not in the office and they promise to have him call back.

Reminder: Unlike this last gentleman, I am not locked out of my account. My payout was rejected and I received a message that someone wanted to talk to me about my betting habits.

This is getting a little ridiculous.

Basically if you bet "steam" there and hammer their soft lines on certain events, then they won't pay you? Since that is the only reason to make an account there imo.

[Makto25]

Update:

They asked me to send some documents, and approved them after I did, but I still cannot log into my account, and they will not respond to emails or phone calls. SBR did respond to me via email a few days ago saying they would try talking to a manager but no update since then.

[Makto25]

Update:

No communication from SBR or My Bookie since my last update. SBR seems to be resolving issues with these scumbags for other people so I remain hopeful but it should terrify everyone that a C+ rated is capable of stealing deposits + winnings like they never happened.

[Optional]

Check your PM inbox.

[Makto25]

Here is this afternoons chat. Mind you I am doing this every day and they never call me back as promised.

[Makto25]

Update:

I finally connected with My Bookie over the phone and spoke to a "Butch'. Apparently it was all a series of misunderstandings and my account has been turned back on.

Shout out to Optional for trying to help me out even though this wasn't his case.

[jjgold]

Complaints all over internet about this book

[Optional]

Update:

I finally connected with My Bookie over the phone and spoke to a "Butch'. Apparently it was all a series of misunderstandings and my account has been turned back on.

Shout out to Optional for trying to help me out even though this wasn't his case.

Great news Makto

Thanks for kind words and updating the thread too.

[Cameroni]

Thanks for posting

I was going to check out mybookie but will not because if this. I am having a pay issue w IU th betvegas247.net but nothing like this. I dodged a bullet. Sbr is the best!

[Mike Crowe]

XXX

[showonly]

I am going to give potential customers and current customers along with MYBOOKIE management the opportunity to follow this in real-time.

I have decided that I did not see the process through to the point where it was fair to MYBOOKIE. lets see what happens

[hao]

I’m frustrated as well, their specialists always busy, keep saying their specialists will call you back,I have been waiting for days for his call. Totally bad manager ever. I had deal with bad grading 3 times, took 4-5 hours to resolve the each ticket ( don’t know why , just takes me 2 minutes to find a result) . Now I have a new problem with payout, get stuck 8k , can’t cash it out, they keep make up reasons every week. Once you are in position like us, you will see how frustrated we are now

[showonly]

I’m frustrated as well, their specialists always busy, keep saying their specialists will call you back,I have been waiting for days for his call. Totally bad manager ever. I had deal with bad grading 3 times, took 4-5 hours to resolve the each ticket ( don’t know why , just takes me 2 minutes to find a result) . Now I have a new problem with payout, get stuck 8k , can’t cash it out, they keep make up reasons every week. Once you are in position like us, you will see how frustrated we are now

I felt my payout was delayed for no justifiable reason but in the end, I had done nothing wrong and I was paid in full.

[Foosball Champ]

the term Bubble Gum is thrown around in this forum frequently. But Mybookie is truly the King of the Bubble Gum books. They closed my account 4 years ago after short paying me. i am shocked that they are still around.