Account got hacked...someone tried to transfer $300 thru bitcoin.
I cancelled the request when I saw the transaction.
Obviously the IP was different than my usual one.
They asked me for ID/Documents for my account.
I sent them in. Said it would be 48 hours. Nothing.
Said they need another 24 hours. Nothing.
Been almost a week. Still waiting for their special e-mail so I can log in.
Have Bruins Futures pending there so want to hedge a bit and now can't log in for a week.

How hard is it to confirm documents/ID to my account that matches everything...
I cancelled the request when I saw the transaction.
Obviously the IP was different than my usual one.
They asked me for ID/Documents for my account.
I sent them in. Said it would be 48 hours. Nothing.
Said they need another 24 hours. Nothing.
Been almost a week. Still waiting for their special e-mail so I can log in.
Have Bruins Futures pending there so want to hedge a bit and now can't log in for a week.

How hard is it to confirm documents/ID to my account that matches everything...