This is my problem with them, I was wondering if anybody had something similar.
I sent complaints to SBR, and also forwarded conversation, but I got no respond.
I registered there couple of months ago, and played without any restriction or limits, while loosing maybe around 200-250 euro in that period. Than one day, when I tried to acces to website, I found message all over my screen that my country is forbiden from betting there, and I can't even log in into my account. I had 104 euro left on my balance. It was real balance, not bonus or something like that.I wrote and they reply that they will give my money back and to log in to request withdrawal. The only problem was I couldn't log in!? Then after few days they allowed me to log in and to request, but they rejected withdrawal because I didn't verify my account. After I sent all they asked, they told me I can not have different e-mails for betzest account and neteller account!?After few days of convincing they changed my betzest e-mail to match the one from neteller.Then again they restricted my acces based on country so I couldn't acces once more.Then they finally allowed me to enter and request withdrawal, and told me that now everything is fine and to wait 0-3 days and I will receive money.That was 7 days ago, and nothing.
Stupid e-mails ''as soon as we have updates'' we'll let you know'' are all I have from them for now.
Any ideas?
I sent complaints to SBR, and also forwarded conversation, but I got no respond.
I registered there couple of months ago, and played without any restriction or limits, while loosing maybe around 200-250 euro in that period. Than one day, when I tried to acces to website, I found message all over my screen that my country is forbiden from betting there, and I can't even log in into my account. I had 104 euro left on my balance. It was real balance, not bonus or something like that.I wrote and they reply that they will give my money back and to log in to request withdrawal. The only problem was I couldn't log in!? Then after few days they allowed me to log in and to request, but they rejected withdrawal because I didn't verify my account. After I sent all they asked, they told me I can not have different e-mails for betzest account and neteller account!?After few days of convincing they changed my betzest e-mail to match the one from neteller.Then again they restricted my acces based on country so I couldn't acces once more.Then they finally allowed me to enter and request withdrawal, and told me that now everything is fine and to wait 0-3 days and I will receive money.That was 7 days ago, and nothing.
Stupid e-mails ''as soon as we have updates'' we'll let you know'' are all I have from them for now.
Any ideas?