I apologize for bad English. I transport the Internet of the translator with the help. So. Account of vk1089868. Brought deposits for the sum of 35100 dollars. Rates on a competition top. NBA, the American soccer, NHL, several rates on the European basketball (the championship of Italy) and several rates selection to the World Cup basketball. Won on account 16.878. With 35100 there were about 51978. I wanted to order a conclusion earlier, but learned that a deposit should be put 3 times, put the last 1000 dollars that rather remove could. Day 4-5 my order for a conclusion was not paid. The account before orders for withdrawal of funds was verified. Then requested what I would fill out the declaration, specified where I earned money. I filled. Specified as well as was. I borrowed money at the friend. He transferred from the skrill on mine. After this pinnacle requested documents not concerning a deposit at all (the certificate of salary, an extract from bank about the movement of means). I work not officially. Also reminded that borrowed money at the friend. Responded in pinnacle to my letters very slowly. I several times asked what documents on origin of the sum are necessary in my case. The friend who borrowed money is ready to agrumentirovat origin of money. In the first letter pinnacle wrote to me that I can refuse the declaration, in that case all money will return to me, but will close the account. Seeing as long everything passes, I asked to specify if I refuse the declaration whether will quickly return me also all sum from the account. Answered will return all money.After that I specified whether will precisely return all sum 51978 and into my account SKRILL as in bitcoin I do not want to receive (a deposit SKRILL).I the worker of a skrill was answered, will specify. Today I saw the letter from pinnacle. In the letter wrote as I do not want to confirm, from where money, take away a prize from me. I entered into the account, really 10-Dec-18 ATA Automated Debit (MGAUSD) 16.878.00I shocked by pinnacle.They did not tell what documents are necessary and as a result stole money. All correspondence at me is saved by mail. Where to me to complain of pinnacle?Seeing as long everything passes, I asked to specify if I refuse the declaration whether will quickly return me also all sum from the account. Answered will return all money.After that I specified whether will precisely return all sum 51978 and into my account SKRILL as in bitcoin I do not want to receive (a deposit SKRILL).I the worker of a skrill was answered, will specify. Today I saw the letter from pinnacle. In the letter wrote as I do not want to confirm, from where money, take away a prize from me. I entered into the account, really 10-Dec-18 ATA Automated Debit (MGAUSD) 16.878.00I shocked by pinnacle.
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Thanks. Yesterday sent the complaint. Today changed the complaint after answers a little and resent.
A deposit was 35100 dollars. I staked much and more often won. With 35100 there were 51978. I ordered 51978 dollars on removal. In 4 days money did not give. On December 3 2018 PINNACLE asked the declaration to define where I earned money. I filled and sent. I borrowed funds in my friend. He made money transfer from it into my account Skrill. After that top asked documents not concerning a deposit in general (the certificate on salary, extraction from bank about the movement of means). I will answer - I work not officially. A deposit on borrowed money. PINNACLE slowly answered. I several times asked what documents on origin of the sum are necessary in my case. The friend who borrowed funds are ready to confirmation of origin of income of money. In most the first letter from TOP wrote to me that I can refuse the declaration, in this case all money will return to me, but will close the account:Failure to provide the requested information may result in the closing of your Pinnacle account and the return of any remaining balance, once all pending wagers are graded. On December 10 the TOP stole all my prize and left only a deposit on the accountIn further correspondence they refuse to give a prize. Pinneykl suggests to give only a deposit.I sent the photo of the SKRILL page about receiving money transfer from the friend (it sent money from his account to SKRILL to my account). The statement of Pinnacle that it is not the document. And what documents in my case have to be, do not report!PINNACLE wants to steal my prizeComment -
In summary, multi accounting arber has been caught with pants down lolComment -
Dead give away of a scammer " I do not speak much English"Comment -
It seems that Pinnacle has asked for documentation of the Skrill account (including the latest transactions). The documentation shows that the person in question made transactions with a friend and this is not forbidden what I know. Correct me if I'm wrong.Comment -
Probably your friend is banned on Pinnacle and you showed off his Skrill e-mail address with a transaction.Comment -
The matter is that Pinnacle tells a screenshot about monetary departure - it is not confirmation of origin of money. The friend has an account in PINNACLE and it is not forbidden. The friend does not put long time of a bets. SKRILL provided the document on money transfer. I sent these documents. SKRILL official payment service provider. And SKRILL allows the verified participants to do money transfers each other. Therefore are official and lawful money transfers. The last letter from pinnacle was on December 13. Wrote that consider a case. But the prize from the account was taken away
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I repeatedly asked in SKRILL for the help. Answered that addressed in Pinnacle. I filled out the complaint: https://www.sportsbookreview.com/sportsbook-complaint/ Also I reaped the complaint in complaints@gaminglicences.comSo far I did not receive the answer from SBR and complaints@gaminglicences.com
At the moment the prize is stolen also pinnacle does not want to return it. Suggest to take away only a depositComment -
I use the Internet translator. In translation of certain cases very badly. Sometimes normallyComment -
Hello. How many days usually consider the complaint in sportsbookreview . I filed a complaint on December 12. But did not receive answers
I sent the document on salary for 2017 to Pinnacle yesterday. I was answered that my account is already closed. The decision is final. Take away a deposit. They do not want to consider any documents. Took away a prize. I filed complaints to SBR, complaints@gaminglicences.com. Did not receive answers.Where can I file complaints to PINNACLE?Last edited by vetal1215; 12-27-18, 04:47 AM.Comment -
Hi - Complaints are answered in the order they're received and with the holidays right now there's usually a delay. Once yours is assigned to someone they will be in contact with you but there is no set time limit, especially during Christmas and New Years.Comment -
I took from the last place of work the certificate of salary to salary for 2017. Sent to pinnacle. Pinnakl answered that no documents are necessary to them. My lawful prize - is confiscated.
The last letter pinnacle... Pinnacle refers to Paragraph 5.4 reserves the right to suspend the account without prior notice and to return all funds transferred on it.
Bookmakers who steals a prize there has to be a rating of reliability of D, but not A+Comment -
Why the F.ck pinnacle needs to know where the money comes from, if I have 30000$ to gamble I probably don't need a job.
They are a pro book from a offshore, this should be no question ask.Comment -
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I filed a complaint against the theft of the win. It has been 1.5 months. I have not been contactedComment
