Pinnacle uses a European processor that only pays out on weekdays, so Pinny may deduct the withdrawal amt from your available balance on the weekend but the bitcoin won't be sent until Monday morning (in Europe).
I usually receive my bitcoin payouts from Pinny around 9AM eastern time.
Comment
dhristov211
SBR MVP
12-18-15
2535
#4
Originally posted by ronald
Nevermind.
did you order payout and receive it all on saturday?
Comment
icon
SBR MVP
01-09-18
3441
#5
Originally posted by dhristov211
did you order payout and receive it all on saturday?
no chance
Comment
eberetta1
SBR MVP
03-27-09
1157
#6
But you can bet that Pinnacle accepts Bitcoin on the weekend. So much for the 'European processor' excuse.
Comment
Optional
Administrator
06-10-10
61457
#7
Originally posted by eberetta1
But you can bet that Pinnacle accepts Bitcoin on the weekend. So much for the 'European processor' excuse.
They probably receive it themselves.
.
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ronald
SBR MVP
10-31-05
4918
#8
Originally posted by dhristov211
did you order payout and receive it all on saturday?
No. Payments are not processed on the weekends, as Icon pointed out.
Received payout instead early this morning.
Comment
Vortexx00
SBR MVP
06-18-09
1392
#9
Long time pinnacle customer here. I been waiting 3 days for my bitcoin withdraw. Pinnacle telling me its was processed and not in there hands. And that there is a delay with the Bitpay network.. First and last time I uses bitcoin with them. Instadebit way faster with them. Never experienced this anywhere else. Now have to wait to monday and hope to receive it..
Comment
Optional
Administrator
06-10-10
61457
#10
Originally posted by Vortexx00
Long time pinnacle customer here. I been waiting 3 days for my bitcoin withdraw. Pinnacle telling me its was processed and not in there hands. And that there is a delay with the Bitpay network.. First and last time I uses bitcoin with them. Instadebit way faster with them. Never experienced this anywhere else. Now have to wait to monday and hope to receive it..
Your payment is weird.
It is unusual for any delay there even with bitcoin.
I don't really understand why they are telling you it's a delay with BitPay when the tx is not showing on the blockchain but you can be certain they are not intentionally lying about it. They will really think they have processed it if they keep saying that.
I can't remember if you have sent in an SBR complaint form yet or not?
Do if you have not.
.
Comment
ronald
SBR MVP
10-31-05
4918
#11
Originally posted by Vortexx00
Long time pinnacle customer here. I been waiting 3 days for my bitcoin withdraw. Pinnacle telling me its was processed and not in there hands. And that there is a delay with the Bitpay network.. First and last time I uses bitcoin with them. Instadebit way faster with them. Never experienced this anywhere else. Now have to wait to monday and hope to receive it..
Any update on this?
Comment
KVB
SBR Aristocracy
05-29-14
74817
#12
Originally posted by eberetta1
But you can bet that Pinnacle accepts Bitcoin on the weekend. So much for the 'European processor' excuse.
Exactly.
Comment
Vortexx00
SBR MVP
06-18-09
1392
#13
Still nothing as of now. I did submit a complaint a few days ago as well. Hope this gets resolved soon
Comment
ronald
SBR MVP
10-31-05
4918
#14
Originally posted by Vortexx00
Still nothing as of now. I did submit a complaint a few days ago as well. Hope this gets resolved soon
Please keep us posted.
I have also been waiting for a BTC payout that is taking longer than usual.
Comment
ronald
SBR MVP
10-31-05
4918
#15
Originally posted by ronald
Please keep us posted.
I have also been waiting for a BTC payout that is taking longer than usual.
UPDATE:
Received funds this morning (requested on Thurs).
Unusually slow for Pinnacle but hopefully their processor issues are resolved going forward.