Edit by SBR: BetOnline provided a phone recording where a male voice was heard in the background coaching you on your answers regarding your account activity, and your being linked to other account-holders. We are unable to represent you further as you were not forthcoming with us. BetOnline has refunded your deposits. Please note the following policy.
"It is required that the information provided by the Client at the time of signup be accurate and valid. BetOnline reserves the right to reject or cancel any account created if it has been determined that the Client has already created an account, that the information is invalid or inaccurate, has been blacklisted, or for any other reason left to the sole discretion of management. By opening an account with BetOnline, the Client agrees that all BetOnline client rules, policies and operating procedures will apply to them. BetOnline reserves the right to refuse Client's action or close their accounts if necessary to comply with any requirements that may be established. Clients shall not open more than one client account per household without prior written consent from BetOnline. If a client would like to test the system, BetOnline will provide the client with a demo account. In the event of a violation, BetOnline has the right to void all current and future play as well as the potential win/loss from that play."
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Hey guys I’m writing because BetOnline closed my account after I won 11,955 on soccer through player props section for no reason.
It all started from 2 tickets I sent to them to show them that they had graded them two tickets wrong I even had sent them three other websites showing the same player they had put for two shots,he actually got the three shot just like what I had put him for but they denied those two tickets valuing at over 4,300 dollars.
Then they start to accuse me of playing on the same IP address as few other accounts holders.accusations because the person who introduce me to the site actually introduced his friends also and we got game day we watch the game together at each other houses when we can and when we got the time to and I only play sports and sports only.so you gotta place wagers before the game my point basically is no way we could be sharing IP address because we all live separate places and work separate places so they accusing me of same IP address with other players don’t makes sense because it’s not like I’m playing while we watching the game nah I don’t and sports. you gotta catch them early to get the good odds on them like days before especially soccer. So I said to the guy only way if you see same IP address unless I logged in to check my ticket after the game so the guy said everything was okay because he actually went ahead and unblock my account again.
I first requested a payout of 7,000 dollars, they put my account on hold and told me before I’m able to login again I’ll need to verify myself to them which I did and had to do 4 times in one week.
They eventually opened it up back and I login again and placed a few more bets on soccer Games so that took my account balance down to 11,304,96 and 204 dollars of pending wagers I then requested a next pay out this time again of 10,000 dollars to my surprise I got a email the following day stating my payout request was canceled so when I emailed and I ask why was this they said I didn’t replied to the email they sent me so when I look if I had received an email from BOL there was none so I told the rep I was on the phone with at the time to resend it then let me see,I got it. it’s saying I should verify my payout method, so I had to take screenshots of my bitcoin wallet to sent over to them to verify with all that did they sent me a email afterwards saying my account is closed and won’t be reopened back when I asked why no reason was given as to why this occurred.i got no answer!!
I kept calling them everyday and I’m still not able to speak with no one who’s able to help me resolved this issue each time I call it’s a different story now they saying I told them I didn’t create no account and i don’t play through it they obviously trying something slick don’t just trying really hard not to pay me my rightful winnings!! I’ve got proof guys I’m not lying please assist me guys ASAP!!
"It is required that the information provided by the Client at the time of signup be accurate and valid. BetOnline reserves the right to reject or cancel any account created if it has been determined that the Client has already created an account, that the information is invalid or inaccurate, has been blacklisted, or for any other reason left to the sole discretion of management. By opening an account with BetOnline, the Client agrees that all BetOnline client rules, policies and operating procedures will apply to them. BetOnline reserves the right to refuse Client's action or close their accounts if necessary to comply with any requirements that may be established. Clients shall not open more than one client account per household without prior written consent from BetOnline. If a client would like to test the system, BetOnline will provide the client with a demo account. In the event of a violation, BetOnline has the right to void all current and future play as well as the potential win/loss from that play."
_______________
Hey guys I’m writing because BetOnline closed my account after I won 11,955 on soccer through player props section for no reason.
It all started from 2 tickets I sent to them to show them that they had graded them two tickets wrong I even had sent them three other websites showing the same player they had put for two shots,he actually got the three shot just like what I had put him for but they denied those two tickets valuing at over 4,300 dollars.
Then they start to accuse me of playing on the same IP address as few other accounts holders.accusations because the person who introduce me to the site actually introduced his friends also and we got game day we watch the game together at each other houses when we can and when we got the time to and I only play sports and sports only.so you gotta place wagers before the game my point basically is no way we could be sharing IP address because we all live separate places and work separate places so they accusing me of same IP address with other players don’t makes sense because it’s not like I’m playing while we watching the game nah I don’t and sports. you gotta catch them early to get the good odds on them like days before especially soccer. So I said to the guy only way if you see same IP address unless I logged in to check my ticket after the game so the guy said everything was okay because he actually went ahead and unblock my account again.
I first requested a payout of 7,000 dollars, they put my account on hold and told me before I’m able to login again I’ll need to verify myself to them which I did and had to do 4 times in one week.
They eventually opened it up back and I login again and placed a few more bets on soccer Games so that took my account balance down to 11,304,96 and 204 dollars of pending wagers I then requested a next pay out this time again of 10,000 dollars to my surprise I got a email the following day stating my payout request was canceled so when I emailed and I ask why was this they said I didn’t replied to the email they sent me so when I look if I had received an email from BOL there was none so I told the rep I was on the phone with at the time to resend it then let me see,I got it. it’s saying I should verify my payout method, so I had to take screenshots of my bitcoin wallet to sent over to them to verify with all that did they sent me a email afterwards saying my account is closed and won’t be reopened back when I asked why no reason was given as to why this occurred.i got no answer!!
I kept calling them everyday and I’m still not able to speak with no one who’s able to help me resolved this issue each time I call it’s a different story now they saying I told them I didn’t create no account and i don’t play through it they obviously trying something slick don’t just trying really hard not to pay me my rightful winnings!! I’ve got proof guys I’m not lying please assist me guys ASAP!!
