Question about Sbobet.com

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  • Artur2018
    SBR Rookie
    • 10-01-18
    • 9

    #1
    Question about Sbobet.com
    Good afternoon. I had a question about withdrawing money about 300 euros from the company Sbobet.com. To do this, we had to verify the account and check the documents. I sent it on Friday, it turned out that on Saturday and Sunday the company employees were resting and could not check the documents. On Monday, the documents were successfully checked and the money was sent to my bank account.

    I wrote here because worried about the fact that 3 days to check the documents it seemed to me that this is long. On the other hand, communicating with the support of Sbobet.com noted that they always responded instantly and very friendly through chat, which is very pleased.


    In general, Sbobet.com seemed to me a reliable company with very friendly support and large limits on all betting options.
    Last edited by Artur2018; 10-01-18, 01:34 PM. Reason: the issue is resolved
  • ouzoun
    SBR Sharp
    • 10-21-12
    • 322

    #2
    It was weekend. Maybe that is why it is taking them longer.
    Try again tomorrow and see what happens.
    Comment
    • jjgold
      SBR Aristocracy
      • 07-20-05
      • 388179

      #3
      I doubt it, that place been around forever
      Comment
      • Artur2018
        SBR Rookie
        • 10-01-18
        • 9

        #4
        Yes, I also hope that the case was possible in the weekend, I'm waiting for a response from the company.

        Comment
        • semibluff
          SBR MVP
          • 04-12-16
          • 1515

          #5
          Originally posted by Artur2018
          I refilled the account for 98 euros in sbobet.com with my bank card, I bet everything well. A week later, the balance was 332 euros. It's time to withdraw money, send a request for withdrawal of funds. They asked me to send documents for checking personal data: I sent everything that I asked for - the bank statement (where my name and my address are indicated on the registration and the bank card number), the photo of the front side of my bank card (where my name is printed in English), passport pages , photo of driver's license.They say we will review your documents. According to the support service, verification takes a maximum of 48 hours, and usually 24 hours. But it's been 4 days already, no response. The support service responds promptly, but the meaning of their answers is that "we regret the inconvenience, please contact us again." Such an unpleasant sensation, when the time is spent without explaining the reasons. This imposes a negative negative impact on the company and on its reliability in terms of the payment of the winnings and the money put into them.There are suspicions that the company Sbobet.com - crooks and do not lose the winnings, delaying the time by the type of document verification, what can you advise the respected forum participants? Where else can I complain about the actions of the company?I am ready to provide all the documents to check the administration of this forum, to check that all forum users know - that this is a real problem on the sbobet.com side.
          Make sure you tell them about this post when you next contact them. Then they'll know how to treat you in the future.
          Comment
          • OVAKUL
            SBR MVP
            • 09-16-17
            • 1541

            #6
            They are affiliaited with pinnacle I think probably not scam. You sure your deposit was legit?
            Comment
            • HeeeHAWWWW
              SBR Hall of Famer
              • 06-13-08
              • 5487

              #7
              They're the 2nd largest sportsbook on the planet, you'll be fine.
              Comment
              • Alfa1234
                SBR MVP
                • 12-19-15
                • 2722

                #8
                So you went from a slightly delayed verification procedure to calling a huge book with hundreds of millions in turnover a scam over 300euros. Well done.

                Be patient and wait...next time you register somewhere, verify your account immediately and this won't happen.
                Comment
                • lonnie55
                  SBR MVP
                  • 04-08-16
                  • 2689

                  #9
                  40+ bn turnover per year but they will scam you for 300 EUR of course

                  OP should be fined for putting the words 'scam' and 'SBO' in one sentence
                  Comment
                  • Artur2018
                    SBR Rookie
                    • 10-01-18
                    • 9

                    #10
                    Originally posted by semibluff
                    Make sure you tell them about this post when you next contact them. Then they'll know how to treat you in the future.
                    I advised Sbobet.com in advance that I will apply for advice on the players forum, and gave them a link to this topic, so that their specialists answered here on the case. While none of the employees of Sbobet.com - is in no hurry to respond here unfortunately. I want to believe that the problem will be solved quickly.

                    Comment
                    • Artur2018
                      SBR Rookie
                      • 10-01-18
                      • 9

                      #11
                      Originally posted by OVAKUL
                      They are affiliaited with pinnacle I think probably not scam. You sure your deposit was legit?
                      Yes, my deposit was 100% legal, in addition, I have a verified Skrill account. For example, one of the largest companies Bet365.com verified my account for 5 hours with the same bank card with the same data. If necessary I will be ready to provide all the documents to the community administrators - if suddenly it will be necessary to resolve the issue. I hope Sbobet.com - just a lot of work and there is not yet time to check my documents.

                      Comment
                      • Artur2018
                        SBR Rookie
                        • 10-01-18
                        • 9

                        #12
                        Originally posted by HeeeHAWWWW
                        They're the 2nd largest sportsbook on the planet, you'll be fine.
                        Thank you, you reassured me I'm not such a professional in sports betting, but Sbobet.com seemed to me a reliable company in the beginning.

                        Comment
                        • Artur2018
                          SBR Rookie
                          • 10-01-18
                          • 9

                          #13
                          Originally posted by Alfa1234
                          So you went from a slightly delayed verification procedure to calling a huge book with hundreds of millions in turnover a scam over 300euros. Well done.

                          Be patient and wait...next time you register somewhere, verify your account immediately and this won't happen.

                          Indeed, it was necessary to first verify the account, and only then bet and make money. Live and learn. I'm sure such a large company does not make sense to spoil its reputation because of some 300 euros.




                          Comment
                          • Artur2018
                            SBR Rookie
                            • 10-01-18
                            • 9

                            #14
                            Originally posted by lonnie55
                            40+ bn turnover per year but they will scam you for 300 EUR of course

                            OP should be fined for putting the words 'scam' and 'SBO' in one sentence
                            I'll ask administrators to change the name of the topic, tk. I think that the company Sbobet.com - just did not have time to check the documents - a lot of work has accumulated. But so far I have not received a response from the company, I'm still waiting.


                            Last edited by Artur2018; 10-01-18, 10:47 AM.
                            Comment
                            • Artur2018
                              SBR Rookie
                              • 10-01-18
                              • 9

                              #15
                              The question was solved positively

                              The issue is resolved positively documents successfully checked out the money sent, the problem was on Saturday and Sunday weekend. Thanks to the forum and its participants for advice, such forums help to pay attention to our problems and solve them more quickly.

                              Comment
                              • ouzoun
                                SBR Sharp
                                • 10-21-12
                                • 322

                                #16
                                Originally posted by ouzoun
                                It was weekend. Maybe that is why it is taking them longer.
                                Try again tomorrow and see what happens.
                                I was right to say this. But you was wrong to call sbobet a scam. Lets not jump to quick conclusions.
                                I say that I dont like posts when someone is calling a bookmaker a scam, this looks like an effort to blackmail through defaming. I have seen that many times.
                                Comment
                                • Artur2018
                                  SBR Rookie
                                  • 10-01-18
                                  • 9

                                  #17
                                  Originally posted by ouzoun
                                  I was right to say this. But you was wrong to call sbobet a scam. Lets not jump to quick conclusions.
                                  I say that I dont like posts when someone is calling a bookmaker a scam, this looks like an effort to blackmail through defaming. I have seen that many times.
                                  Yes it is true, so I changed the name of the topic. Although initially it was not a statement but a question. Although I agree with you that the issue in a negative light can affect the reputation of the company. It's good when everything ends well.

                                  often people write on forums, because they are nervous and worried, they need to draw attention to their problem, so as not to be left alone with her. In this regard, public forums - help
                                  Comment
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