Unibet permanently closed my account

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  • lucykray
    SBR Rookie
    • 02-12-18
    • 22

    #1
    Unibet permanently closed my account
    Hello unibet closed my account during the world cup season and said I have breached security terms... which I have not.I want my account opened again!!!
  • semibluff
    SBR MVP
    • 04-12-16
    • 1515

    #2
    If they are withholding money that is rightfully yours then you have a legitimate complaint. If the account is empty or they are in the process of paying you all the money in the account then you don't have a case.
    Comment
    • lucykray
      SBR Rookie
      • 02-12-18
      • 22

      #3
      I did have money in the account but with the help of MGA I got it back but why should my account be blocked for no reason...I need it back.
      Comment
      • winner9
        SBR Sharp
        • 06-02-17
        • 270

        #4
        Well, it's the decision of the bookmaker if they want to work with you or not.
        If you are paid, you can't make anything, so go ahead and use another bookmakers, simple .
        Every bookmaker has the right to close accounts, limit accounts as they want.
        If you are paid, it sounds like childish to want account back etc.
        Comment
        • Optional
          Administrator
          • 06-10-10
          • 61407

          #5
          Originally posted by lucykray
          I did have money in the account but with the help of MGA I got it back but why should my account be blocked for no reason...I need it back.
          You don't want it back open anyway if they don't want your business. Any issue comes up, or trading decision on your account, will always be a negative result for you now.
          .
          Comment
          • lucykray
            SBR Rookie
            • 02-12-18
            • 22

            #6
            I guess they found out there was no way am gonna loose to that casino game lol..
            Comment
            • Optional
              Administrator
              • 06-10-10
              • 61407

              #7
              Originally posted by lucykray
              I guess they found out there was no way am gonna loose to that casino game lol..
              That's interesting! Sounds like you found a game with a player edge or fault and managed to get the MGA to convince them to pay you the winnings?

              Can you tell us more about it if that's correct? Might be helpful to know for future player complaint cases.
              .
              Comment
              • lucykray
                SBR Rookie
                • 02-12-18
                • 22

                #8
                I don't think the game was faulty.My style of play was good thatst all.
                Comment
                • juvunits
                  SBR Sharp
                  • 10-17-16
                  • 367

                  #9
                  They are scammers it once took the 3 weeks to pay me 3200 and it was a **** withdrawal
                  Comment
                  • semibluff
                    SBR MVP
                    • 04-12-16
                    • 1515

                    #10
                    Originally posted by juvunits
                    They are scammers it once took the 3 weeks to pay me 3200 and it was a **** withdrawal
                    Scammers don't pay. Unibet paid you. You suffered from poor quality service rather than a scam.
                    Comment
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