Betcity scam: blocked my account

**shari91** · 08-02-18, 04:18 AM

Sorry to hear about your trouble Astonishing. If you haven't already, fill out a complaint form and one of our dispute analysts will try to assist you. If Betcity is demanding a passport though you may be stuck unless you renew it. Hopefully not though! http://www.sportsbookreview.com/sportsbook-complaint/

**Astonishing** · 08-02-18, 08:33 AM

Originally posted by shari91

Sorry to hear about your trouble Astonishing. If you haven't already, fill out a complaint form and one of our dispute analysts will try to assist you. If Betcity is demanding a passport though you may be stuck unless you renew it. Hopefully not though! http://www.sportsbookreview.com/sportsbook-complaint/

I've already done it but I have not received an answer yet, unfortunately

**milwaukee mike** · 08-02-18, 02:14 PM

this is truly astonishing

**alex_as** · 08-02-18, 04:54 PM

Originally posted by Astonishing

Sorry for my english but I'm italian.I wanted to warn you to stay away from Betcity (ex betsbc.com) because they put in place a real scam. After a 5-6 bets placed (I do not remember exactly) I have limited the bet to 0.01 EUR and then blocked the bill with the money still inside. I contacted the support via email and they asked me a thousand documents and photos: ID card, driving license, photo of the face, my photo while I hold the ID card, my photo while I have ID card + sheet on which there is written today's date by hand etc.In the end they are stuck on the passport that I do not have, or rather I have not renewed.So now almost a month has passed and I've lost hope. I open this thread only to warn other users not to pay even a penny to these thieves.

Usually it's possible to replace international passport, if you don't have, to another document for verification

**Astonishing** · 08-06-18, 05:18 AM

All solved. Miraculously this morning I unlocked the account and I could withdraw. Immediately I requested the closure of the account also because I had been limited to 0.01 euros on all events

**shari91** · 08-06-18, 05:33 AM

That's great news Astonishing! Thanks for the update

**besime** · 08-06-18, 07:02 AM

u are a lucky guy. i already send all requested documents and still waiting for my withdrawal, more then 1 month.

**shari91** · 08-06-18, 07:31 AM

Originally posted by besime

u are a lucky guy. i already send all requested documents and still waiting for my withdrawal, more then 1 month.

Please send us a complaint form if you haven't already https://www.sportsbookreview.com/sportsbook-complaint/

**besime** · 08-06-18, 10:28 AM

Originally posted by shari91

Please send us a complaint form if you haven't already https://www.sportsbookreview.com/sportsbook-complaint/

Hi shari. Thank you for that, but i actually send that time (1 month ago) a complaint about betcity and didn´t get a answer, same like astonishing. I send again one.

**besime** · 08-18-18, 01:31 AM

Hello shari, would be really nice if i get a reply. Is SBR going to help me or are they already in contact with betcity? Because i don´t have any reply yet again

**youngxxma** · 08-18-18, 07:34 AM

russian bookmaker ://