BetOnline closed my account and won't payout winnings

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  • murkyz
    SBR Rookie
    • 05-05-18
    • 11

    #1
    BetOnline closed my account and won't payout winnings
    Edit by SBR:
    We were informed the OP provided false documentation and was linked to others with similar history. BetOnline is willing to credit the account balance back if the player submits valid documentation and repays the refund in cash.

    ___



    I already submited a complain here http://www.sportsbookreview.com/sportsbook-complaint/ some weeks ago and I am not sure if theres something else that I can do

    Around the last week of february/first week of march I saw a nba player prop that I liked on this website, I checked this page to see their reviews and it was listed in the top5, so I deposited the max bet that I could place and placed it. After winning my big bet and winning/lossing a few more ones I got an email saying they would close my account beacause they got a fraud alert and they refunded my deposits but I lost all my winnings.

    I am confused why they did this to me, I tried contacting to them but they dont tell me how I triggered their fraud alert. I trusted this page mainly of the nice reviews here and I dont know what else to do. Do I just give up on my winnings?

    PS: Sorry for my english , it is not my main language
    Last edited by SBR Forum; 06-06-18, 04:47 PM. Reason: added reply
  • SBR Drew
    SBR Hall of Famer
    • 01-08-18
    • 7351

    #2
    We will review your complaint form once we get it. Hang in there. Thank you for posting.
    Comment
    • Pinoy-T-X
      SBR MVP
      • 10-28-12
      • 2176

      #3
      If you don’t mind me asking what was the NBA player prop alert you won? Was it crazy odds?
      Comment
      • DroopyDog
        SBR MVP
        • 11-03-16
        • 1255

        #4
        Did you deposit with a c redit c ard

        Are you from Russia
        Comment
        • murkyz
          SBR Rookie
          • 05-05-18
          • 11

          #5
          Originally posted by Pinoy-T-X
          If you don’t mind me asking what was the NBA player prop alert you won? Was it crazy odds?
          After a lot of searching I found my bet, I screenshoted it for my friends in discord.
          Iirc BetOnline had the safest line for this, because most of bookies like (betfair, b365, etc) had under 4.5 rebounds at better odds like @2.1 but with under 5 I felt more confident (with 5 rebounds exactly my bet would had been a push)



          The game was played on March 5 and Devin Booker got only 2 rebounds.

          Since their rules said I had to wait some days to withdraw to my card, I placed some small bets on nba handicaps bets (10-50$ prob, I dont remember exactly) while waiting. And after a few days my account got closed for "fraud".


          Originally posted by DroopyDog
          Did you deposit with a c redit c ard

          Are you from Russia
          I used my debit card and I am from Peru. Is my country a problem? I usually place nba props in a lot of different bookies and this is the only problem that I had with a "trusted" bookie since I started doing this ( 5 months)
          Last edited by murkyz; 05-09-18, 04:43 AM.
          Comment
          • Pinoy-T-X
            SBR MVP
            • 10-28-12
            • 2176

            #6
            Well, I hope you get your winnings man. It’s just odd that they won’t pay you. Unless, there is more to the story.
            Comment
            • DroopyDog
              SBR MVP
              • 11-03-16
              • 1255

              #7
              If you were flagged for fraud it may be due to card deposits at other books that were chargedback

              im purely speculating
              Comment
              • murkyz
                SBR Rookie
                • 05-05-18
                • 11

                #8
                I got this email today



                I dont get it , I have to pay back them what I got refunded? When the money of my winnings is gone

                heres my account history for props:


                and heres the rest of the history


                the #
                386567274 are my winnings that are gone now
                Last edited by murkyz; 05-14-18, 03:08 PM.
                Comment
                • newton0038
                  SBR MVP
                  • 03-07-07
                  • 2387

                  #9
                  Odds are -113 and -114 for the Booker prop. But yet pay the same, whats up there?
                  Comment
                  • murkyz
                    SBR Rookie
                    • 05-05-18
                    • 11

                    #10
                    Originally posted by newton0038
                    Odds are -113 and -114 for the Booker prop. But yet pay the same, whats up there?
                    No idea, I am used to the european odds.

                    Using this http://oddsconverter.co.uk/ both american odds -113 and -114 are @1.88

                    One of my screenshot is from months ago tho but they seem to be the same european odds, idk whats the formula to convert
                    Comment
                    • murkyz
                      SBR Rookie
                      • 05-05-18
                      • 11

                      #11
                      I asked them to payout my winnings and they closed my account again... I dont understand

                      I got this email:

                      Comment
                      • moojoo
                        SBR Wise Guy
                        • 09-02-16
                        • 938

                        #12
                        Murkyz wait for sbr to get hold on your complaint. They will help you.
                        Comment
                        • Pinoy-T-X
                          SBR MVP
                          • 10-28-12
                          • 2176

                          #13
                          Did you find out why they didn’t pay you?
                          Comment
                          • murkyz
                            SBR Rookie
                            • 05-05-18
                            • 11

                            #14
                            Originally posted by Pinoy-T-X
                            Did you find out why they didn’t pay you?
                            No, I am waiting for help
                            Comment
                            • Pinoy-T-X
                              SBR MVP
                              • 10-28-12
                              • 2176

                              #15
                              Originally posted by murkyz
                              No, I am waiting for help
                              I hope you can get answers soon, man.
                              Comment
                              • darunners2390
                                SBR Rookie
                                • 11-04-16
                                • 1

                                #16
                                CRSport closed my account after i won almost$18000 and no respond from Them why they would close my account . I emailed SBR last week and no respond from them too. Crazy stuff
                                Comment
                                • murkyz
                                  SBR Rookie
                                  • 05-05-18
                                  • 11

                                  #17
                                  I am still waiting
                                  Comment
                                  • sNoWmAn2169
                                    SBR Hustler
                                    • 05-10-18
                                    • 83

                                    #18
                                    Perhaps I am overstepping my bounds, but I am thinking they see that 500 dollar bet as a fraudulent wager. The prior wagers of 50 or less pale in comparison. This is given that it was a player prop as well, idk too many people betting 50 here and there then putting up 500 on Devin Booker.
                                    Comment
                                    • icon
                                      SBR MVP
                                      • 01-09-18
                                      • 3431

                                      #19
                                      Originally posted by sNoWmAn2169
                                      Perhaps I am overstepping my bounds, but I am thinking they see that 500 dollar bet as a fraudulent wager. The prior wagers of 50 or less pale in comparison. This is given that it was a player prop as well, idk too many people betting 50 here and there then putting up 500 on Devin Booker.
                                      nonsense
                                      Comment
                                      • sNoWmAn2169
                                        SBR Hustler
                                        • 05-10-18
                                        • 83

                                        #20
                                        Icon, do you think they are merely screwing OP over then? I've honestly yet to make a prop bet, and may never if people are screwed over on them frequently.
                                        Comment
                                        • Pinoy-T-X
                                          SBR MVP
                                          • 10-28-12
                                          • 2176

                                          #21
                                          Any closure to this case yet?
                                          I hope you get answers, man
                                          Comment
                                          • murkyz
                                            SBR Rookie
                                            • 05-05-18
                                            • 11

                                            #22
                                            Originally posted by sNoWmAn2169
                                            Icon, do you think they are merely screwing OP over then? I've honestly yet to make a prop bet, and may never if people are screwed over on them frequently.
                                            I bet A LOT on NBA props and this is the only time that I dindt get paied my winnings on major bookies. Sometimes I got limited but I still got paied.

                                            Originally posted by Pinoy-T-X
                                            Any closure to this case yet?
                                            I hope you get answers, man
                                            No answers yet.

                                            My account is still frozen and they dont answer me back

                                            I dont get how this bookie is listed on the top 5
                                            Comment
                                            • bonz
                                              SBR Sharp
                                              • 06-09-17
                                              • 324

                                              #23
                                              Scary stuff. What did SBR find out about this?
                                              Comment
                                              • murkyz
                                                SBR Rookie
                                                • 05-05-18
                                                • 11

                                                #24
                                                Originally posted by bonz
                                                Scary stuff. What did SBR find out about this?
                                                No idea, I am still waiting
                                                Comment
                                                • relaaxx
                                                  SBR MVP
                                                  • 06-15-06
                                                  • 3281

                                                  #25
                                                  Comment
                                                  • NotJJGold
                                                    SBR Rookie
                                                    • 06-04-18
                                                    • 10

                                                    #26
                                                    Hello,

                                                    I have two questions:

                                                    1)Have you ever deposited $500 at betonline before March 5th?
                                                    2)Have you ever done a ********** with any online sportsbook-if you are not familiar with the word ********** it means made a deposit into a sportsbook and then called your bank later and told them to cancel the deposit.

                                                    SBR how about WTFU here. SCOTUS is generally being viewed as BAD for the offshores-not doing anyone in the industry any service here by taking your grand old time.
                                                    Comment
                                                    • michael777
                                                      SBR MVP
                                                      • 09-20-05
                                                      • 1936

                                                      #27
                                                      Another obvious scammer,stop taking shots at books son,that is a no no,and I HATE BETONLINE!!
                                                      Comment
                                                      • Jerm3462
                                                        SBR MVP
                                                        • 11-09-09
                                                        • 4454

                                                        #28
                                                        SBR answer the OP.
                                                        Comment
                                                        • NotJJGold
                                                          SBR Rookie
                                                          • 06-04-18
                                                          • 10

                                                          #29
                                                          Originally posted by michael777
                                                          Another obvious scammer,stop taking shots at books son,that is a no no,and I HATE BETONLINE!!
                                                          Exactly, just like NAB-Bill, WSEX-Steve, AG-Charlie, Blue Marlin-Reggie, Directbet-Matt GC-Moron, Cascade=Lenny and on and and on.
                                                          Just like them there was Mikeycash shilling for every stiff book ever known to mankind.
                                                          Comment
                                                          • michael777
                                                            SBR MVP
                                                            • 09-20-05
                                                            • 1936

                                                            #30
                                                            100% correct
                                                            Comment
                                                            • NotJJGold
                                                              SBR Rookie
                                                              • 06-04-18
                                                              • 10

                                                              #31
                                                              More like 10,000%, that is why you are here at SBR.
                                                              Found many places that offers scammers the option of making good after the bets won like what happened here?
                                                              Me either.
                                                              Last edited by NotJJGold; 06-05-18, 03:46 PM.
                                                              Comment
                                                              • murkyz
                                                                SBR Rookie
                                                                • 05-05-18
                                                                • 11

                                                                #32
                                                                Originally posted by NotJJGold
                                                                Hello,

                                                                I have two questions:

                                                                1)Have you ever deposited $500 at betonline before March 5th?
                                                                2)Have you ever done a ********** with any online sportsbook-if you are not familiar with the word ********** it means made a deposit into a sportsbook and then called your bank later and told them to cancel the deposit.

                                                                SBR how about WTFU here. SCOTUS is generally being viewed as BAD for the offshores-not doing anyone in the industry any service here by taking your grand old time.
                                                                1) No

                                                                2) No

                                                                Originally posted by michael777
                                                                Another obvious scammer,stop taking shots at books son,that is a no no,and I HATE BETONLINE!!
                                                                I dont get why you are calling me a scammer

                                                                Or did I missunderstood your post?
                                                                Last edited by murkyz; 06-05-18, 05:56 PM.
                                                                Comment
                                                                • mfins
                                                                  SBR Hustler
                                                                  • 06-24-08
                                                                  • 77

                                                                  #33
                                                                  Originally posted by murkyz
                                                                  1) No

                                                                  2) No



                                                                  I dont get why you are calling me a scammer

                                                                  Or did I missunderstood your post?
                                                                  He is calling you a scammer because he thinks he is a big shot and, likes to make rash and unfounded statements with little or no facts. He gets off on belittling people behind a keyboard while being anonymous. He also has some odd fascination with calling people "Son". I guess, its meant to be condescending while boosting his own ego....... Or maybe Daddy issues?? Anyway, murkyz ignore him...
                                                                  Comment
                                                                  • murkyz
                                                                    SBR Rookie
                                                                    • 05-05-18
                                                                    • 11

                                                                    #34
                                                                    Originally posted by sNoWmAn2169
                                                                    Perhaps I am overstepping my bounds, but I am thinking they see that 500 dollar bet as a fraudulent wager. The prior wagers of 50 or less pale in comparison. This is given that it was a player prop as well, idk too many people betting 50 here and there then putting up 500 on Devin Booker.
                                                                    There was no prior bets to the 500$ one.

                                                                    I only wanted to take the nba prop then withdraw. The page told me to wait 1 week until I could withdraw to my card so I made a few drunk/fun bets with the money while I waited to withdraw
                                                                    Comment
                                                                    • sNoWmAn2169
                                                                      SBR Hustler
                                                                      • 05-10-18
                                                                      • 83

                                                                      #35
                                                                      Idk man. It is odd that SBR hasn't replied yet. I mean its not like you won a million dollars, could be bad PR if they stiff you for a legit thousand. Just can't help but to wonder if you are a buddy of Devin Booker lol.
                                                                      Comment
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